Dr. Coccia has been my doctor for 20+ years. I have never had a complaint about him or his office. I still have no complaints about the doctors and nurses at Cullman Family Practice.
My issue recently is with the company that has taken over cullman primary care, Complete Health. This week has been very difficult for me. I needed a refill for a breathing medication. My pharmacy sent a refill request, which they have done for a long time. they received no reply for several days. I tried to call the dr. office and was told they no longer accept the pharmacy request. i asked for a refill to be sent to my pharmacy, that was 2 days ago. my breathing has be increasingly difficult. i had to go to urgent care today to get treatment. I don't see how Complete Health can put on their signs 'patience first...always.
I actually have an appointment with my doctor tomorrow. As I said I still would not want to go to anyone besides dr. Coccia, I am very disappointed in the disruptions from the new company read more