Care and quality of care are decent. Office and billing are a nightmare. Do not let them connect…read moreyour card yo your account. They have double, triple, and quadruple billed me for visits. When you try to call and talk to someone they end the call after you wait on hold. The online chat also gives you the run around. My family currently has a bill that we have paid twice, have the receipt and they are threatening to turn it over to collections when we do not owe anything! It is impossible to talk to anyone.

Very fast , friendly, and clean urgent care ! Definitely will come back here again if needed :)read more

I had to go in this afternoon and was nervous about the wait time. They got me back in 15 minutes…read moreand I saw the nurse practitioner after 20 minutes of being back! In my experience, this is record time for an urgent care. I know it's hit and miss, but the entire team was extremely nice and helpful! They are all helpful with any and all questions! I HATE going to the doctor, so thank you for at least making this visit pleasant with smiling faces and amazing attitudes!

2 weeks ago I came in to have my jaw and throat looked at. Nancy was the doctor I saw, she came in…read morethe room for quite literally 3-4 minutes only. She forgot I even did a strep test and wasn't going to give me my results. I had to remind her. I stressed that I work at a daycare and need to make sure I was not contagious. She dismissed me and gave me amoxicillin. The very next day I had a full blown hand foot and mouth rash covering my body and my throat was ten times worse. This caused my whole daycare to have an outbreak. She made me feel like she truly did not care about me as a patient and I refuse to ever see her again! She did something similar to my fiancé this past week knowing he has severe asthma. She is by far the WORST doctor I've ever experienced in my 23 years. Those sweet nurses and front desk ladies are the only reason people come back to this location. And bless their hearts for having to deal with her!

Dr. Varquez is my "go to" doctor for all my medical needs! I've gone to Dr. Varquez since 2011 and…read moreshe is the BEST in this area. She is so knowledgeable and has always worked with me to resolve my medical needs. Her staff are all polite and are there to help with any questions I may have. This is a great medical facility that has far exceeded my expectations on every visit.

From the owner: Specializing in: - Urgent Care…read more- Clinics - Physicians & Surgeons

I walked in to find no one in the lobby, but there's a kiosk at the door, which I started to use…read more It was very simple and took a picture of my drivers license and insurance cards. I was easily able to enter all of my information until it got to the part where you choose a time to see a physician and that's where the machine would freeze. I took videos of this because I was showing my wife to see if she thought I was doing something wrong. I then click the button talk to a live person and gave my phone number and no one ever called back. But I did receive a text message saying that I could login to the patient portal and when trying to log in to the patient portal, it asked me to use my phone number as a verification, and it said there was no record of me. I've got a screenshot of that too. So after driving there with something in my eye, I had to leave and go somewhere else. Giant waste of my time. This happened on 11/20/2025 between 6:10-6:25. I tried it over and over and could not get it to work.

Mainstreet recorded my intermittent heart arythmia which I have been trying to capture for years…read more At last I can get the treatment I need. Also love the notification system that allows the patient to wait at home for his turn instead of the waiting room. Friendly people.

We love the staff at Smith Lake Urgent Care. They are always helpful and courteous when we call or…read morespeak to them directly. Our family of 6 use them above any other in the area.

Dr. Puri is great. I love her personality and the time she takes to get to know her patients. She…read moremade a recommendation on a pharmacy instead of my typical, my medicine was filled in 10 minutes. Great experience with Dr. Puri and her office staff.

Dr Puri is caring and takes the time to listen to her patients. She is non judge mental and wants…read moreall her patients to be in great health. There is never a wait to see her and the office staff is kind. I highly recommend her as a personal physician.

Went in today (Sunday lunchtime) for treatment for a migraine. In the door and out in @ 45 minutes…read morewith great care from check-in throughout. Thank you!

We have always received excellent service. However we update all our information each time we go,…read morebut they still can't seem to send you anything if you owe a balance after the insurance finishes their process. You will not find out until they have turned it over to credit and collection. Can we say someone in the billing office is slacking on their job?! AGAIN DOCTORS, NURSES, TRIAGE & FRONT DESK ARE AWESOME!!!!!