Friendly staff , very helpful. Welcomed me as soon as I entered lobby . And answered all of my…read morequestions

I prob could have finished radiology school faster than we were seen. The xray was 3 minutes, the…read morewait was over an hour... bad attitudes at the front desk too

I had to have a CT scan and was referred to this Outpatient Diagnostic Center. I have been here in…read morethe past and have had great service. The inside has been remodeled and is clean. I like that the employees are very nice and appointments are kept on time. I recommend coming here for your diagnostic needs.

I had to come here to get X-RAYS. I guess I came at the wrong time because it took over an hour to…read moreget it done and it's a walk in place. The lady at the counter told me that someone didn't show up so it put everything behind. They gave me a CD and sent my images over to my provider so hopefully I won't be having to go back anytime soon. They are one of the few places still requiring people to wear masks and they will provide one if you don't have it.

Not only were the staff welcoming and kind but the MRI was done quickly. The staff educated me on…read morewhat was expected and made me feel comfortable throughout the entire process. I highly recommend you ask specifically for Decatur OpenMRI if you need one done!

From the owner: Specializing in: - Clinics…read more- Medical Clinics - Medical Imaging Services - MRI (Magnetic Resonance Imaging) - Physicians & Surgeons, Radiology

Due to COVID, I have been unable to go to my wife's appointments, and have missed all of the…read moreultrasounds. All I could do, when they'd let me, was watch on my phone, which is just not the same as being there in person. So when my wife got this for me for a late Christmas present, I was thrilled. We came in late one Saturday afternoon after booking an appointment. Everything was still COVID safe. We got the 4D package which included the video of everything and a CD with 100+ images of our baby girl as well as 3 printed images. I was so happy to finally see our baby girl in person and am very thankful that I got to experience this moment. The tech is just amazing, and the staff were very kind. I'd definitely recommend this to any expectant families out there who have missed out on this experience like I have. Its very affordable and just a great experience.

My husband and I are expecting our first child in the midst of the COVID-19 pandemic. Because of…read morerestrictions, my husband hasn't been able to attend any appointments with me, and he's only been able to see our daughter via FaceTime during ultrasounds. I wanted to gift him something special, and so for Christmas I got us a session to see our daughter in 3D/4D! He "redeemed" the gift when I was around 32 weeks... the perfect timing apparently ( they're big enough but not too big to be scrunched up). I had passed this place many times, and knew it was close to our house in downtown Trussville. The experience was amazing... the picture details are amazing! And they really do work with you to try to get baby to react if baby is feeling shy... we played music for baby and she perked right up! We got a CD of pictures and DVD of the session, along with 2 printed photos. So worth the money for both of us! A memento we will treasure forever! Check out their monthly specials! You can save a few $$$ that way :)

Professional, quickly in and out, the ladies were very nice and polite and just had a calming…read moreatmosphere especially concerning why we are there! Keep it up ladies I appreciate you!!

If you have to have MRI, Ultrasound, etc they are the best. You get in and out quick and the…read morereception you get is top quality. I want to thank them for all they do! Pat

From the owner: A Loved One May Accompany You During The MRI Scan / Most Insurance Accepted / Call For Same Day…read moreScheduling / You Deserve A True Open MRI

The finest imaging you will encounter. Great staff, all advanced area's are ACR Accredited. Our…read morestaff follows the guidelines of Image Gently and Image Wisely for your radiation protection. We take care in monitoring and recording radiation dose and contrast dose. Our Radiologist are double board certified and fellowship trained in NeuroRadiology and Musculoskeletal Radiology, we are unique in that area because no other facility has this offering. We have the only Laser Vein Treatment Program in the area!!!! Get relief from your leg pain!!

The staff is always friendly and helpful. I was in and out in less than twenty minutes. It was…read morequick and easy.

I have not dealt with a more kind, thoughtful, conscientious group of people than those I met at…read moreAHI! From the office staff who set up my appointment (Melanie you are judged the most compassionate individual) to the technicians who led me through the MRI process. There is a warm congenial atmosphere within that office that is comforting and inviting!!! Thank you to all for the care I received beginning with the first phone call till I walked out the door!!!

I was supposed to get an X-ray but to be honest I didn't. In my opinion common sense says everyone…read moreis going to show as early as possible because they also have to go to work, meaning their should be more employees on hand at the outpatient diagnostic center when they first open up...right? To me that's a yes! However there was one person working the front who seemed to be at her wits end and frantic so the customer service was absolutely terrible. I was literally told to leave and come back, like I had nothing else to do that day but work around their time‍. I think if it's that out of control there then it needs to be appointment only to solve the problem and then there wouldn't be any poor service. Sorry I can't say anything about the care quality because I didn't go back, I will be back to update that later because I do have to go get the X-ray done soon.

I have had MRI of arm, MRI OF R&l knee as well as DEXA bone study. Everything went well, staff was…read morekind & professional...the only major glitch is drs office (Birmingham) never received report. Otherwise, perfect!

Moved from out of state and have been seeing an CRNP every six months for a couple of years now…read more Called to get CRNP to renew my mail in meds because it takes so long for me to receive them. CRNP has been renewing when I call in--I receive a reminder email from my mail in pharmacy. I later set up an appt. I was informed today, CRNP is no longer seeing 'family' care patients that I would need to see another healthcare provider before I can get my meds renewed. I explained I would run out of meds before I could see someone else and then have the prescriptions renewed. One office staff, Misty, slammed me on hold before I was able to complete my sentence. I requested to speak with the office manager, Dee, who hung up on me. Honest-was not being rude...just stating facts and requested to speak to or leave a message with a nurse or CRNP in hopes of receiving some helpful guidance. No can do....could not speak to a nurse, could not speak to CRNP--or leave any messages. Office staff kept telling me I had to be an established patient with another doctor. I am an established patient. Was also totally shocked being in Cullman how rude this staff was. If they were so knowledgeable, I told them I needed blood pressure meds--which is cardiology, so maybe I could see my CRNP who went to Cardiology---MAYBE THEY COULD AT LEAST ASK THE CRNP OR HER NURSE? Definitely need my blood pressure meds after dealing with these people. I never received any notification of this change so I could adapt on my end. I, for one, prefer not to be treated by an office staff. Although healthcare providers may be good, the office staff can make or break a practice. So if you want to be treated by an office staff---use this practice. Otherwise, I would definitely go somewhere else.

From the owner: Our providers include numerous family medicine practitioners, as well as physicians qualified in a…read morebroad range of medical specialties, including orthopedics, pain management, pediatrics, endocrinology, neurology, OB/GYN, ophthalmology, sleep medicine, travel medicine - and much more. It's no wonder "multi-specialty" is part of our name! We're also one of the only large medical practices in the state that can treat hospitalized patients.