I was 517 miles from home and my 9x30 window for my Knapheide top along with the seals were…read moremissing. Called my glass guy in California and he said that it was a special fix and that I would have to get the parts from Knapheide and he would install it for $75. So I called Knapheide. They wanted $129.99 for the 9x30 window, outer seal was $11.99 per foot, inner seal $9.99 per foot with a minimum 8 feet each must be purchased. So I was looking at $380.83 without shipping and taxes. I was still far away from home so I decided to give Glass Doctor of Utah County a shot. They were able to fix everything for $239.40 before taxes saving me at least $140. They were super professional and friendly and the person that did my window had over 30 years of experience.

Short version: I…read morerecently had my car's windshield replaced at Glass Doctor in American Fork. It was, bluntly, a TERRIBLE experience. The new windshield cracked in less than two weeks while the car simply sat in my driveway. In spite of all signs pointing towards a manufacturing flaw or installation mistake, Glass Doctor insisted it couldn't be their fault and wanted $150 to replace it (the original job cost $360). When I pushed back, they acted like I was the problem (rather than the failed windshield) and made it clear they had no desire to earn my trust or continued business. Unless you want that kind of grief in your life, I'd strongly recommend taking your business somewhere else. Long version: After the replacement, my car sat in my driveway for 2 weeks (I use a different car for around-the-town driving). Sometime in those 2 weeks, the new windshield cracked. Googling the issue yielded the likely cause of a "stress crack", which are "cracks that appear without visible signs of impact, often starting from the edge of the windshield" and noted that the common causes include "manufacturing defects or poor installation." That fit the circumstances perfectly: no signs of impact at all (and it would be quite the feat to get hit with a rock sitting in the driveway), crack started from the edge, and shortly after installation. When I called Glass Doctor, their attitude could best be described as "that sucks for you." They insisted that replacing it would cost $150 under the terms of their warranty, no matter the cause and in spite of the fact that they could offer no explanation for why it had cracked so quickly. Unsatisfied, I asked to speak with the owner. When she called me, I explained that, in my viewpoint, all signs pointed to either a bad part or an error in the installation. I explained that this should be a "we're so sorry, give us another chance to earn your trust" situation, not a "you can roll the dice again for another $150" situation. She proceeded to accuse me of "bad mouthing" her installer and her company for suggesting that the installer could have made a mistake, because "he's one of the top 20 in the nation." She said I was "bullying" her for being honest that I intended to share my experience, good or bad, in an online review. She insinuated that I was lying about the car not being used, despite my offering to bring in a statement of work from my mechanic showing the mileage the last time it was serviced to prove it. She made it clear that earning my trust and future business wasn't important to her. She insisted it couldn't be a stress crack because they "usually run horizontal" (I couldn't find anything online to support the idea that stress cracks run horizontal). She absolutely would NOT acknowledge that they could have made a mistake. She finally agreed to replace the windshield free of charge ONLY after making it clear that she would never do business with me again (who would want to do business with the company after this anyway?!?) After they replaced the windshield again, I asked if the technician could identify the cause of the crack. She said: "He said it could be a stress crack, but they usually run horizontal. So, no explanation for it. Maybe it was a small rock." Yeah, a small rock that hit a car in a driveway in a residential neighborhood, struck right at the bottom edge of the windshield (where the hood rises up to protect it) and left no signs of impact, yet caused a 10 inch crack almost immediately. Even when ALL INDICATIONS pointed to a stress crack, they preferred to ignore the facts, even when that required them to assume I was lying. They'd rather blacklist you than admit they could've made a mistake and attempt to make it right. This is not the kind of business I would trust. Take my experience as a cautionary tale.

Smith hardware is my go to place for door locks, towel rods, hooks and all the hardware to make my…read morehouse beautiful. I love these guys. Twice now, once for towel rods and once for deadbolts, they didn't have it in stock but got it delivered In 2 days. They also keyed the four deadbolts to the same key, while I waited. Took about 10 minutes. No need to call a locksmith to the house. Their prices on door knobs are also better than Home Depot. Too it off with being friendly and knowledgeable. They're the best!!

From the owner: Shower Glass, Mirrors, Door & Bath Hardware and Installationread more

loved my experience with hallie she was very helpful and kind great customer service.read more

I am a maintance supersivor for a large apartment complex I will be using them everytime. I had…read moreKenny an Connor come out great group of guys easy to work with did two repairs in less then an hour fast, clean they got some good jokes to I am very happy to have jones painting an glass come out an help

They sent a guy out, he measured and quoted me, said I'd get an email later that day, and nothing…read more I've left voicemails, etc. Lazy or unorganized business.

I had heard that they do great work, so I send a request for an estimate on glass for a standing…read moreshower through their website. I shortly received an email with soft quote, to which I promptly responded asking when someone could come out and we could get the project started. After a while of not hearing back, I emailed again and called as well, but could still not get a response. I called multiple times. When I finally got someone to answer, they said the installer would give me a call back to discuss the project more. I never heard back. Here we are four months later, I sent another email. They did send a response saying, because labor shortage, they cannot keep up with the workload and have to decline my request for an estimate. So frustrating since I tried four months ago, but they wouldn't respond. Terrible customer service. Absolutely terrible.

My windshield looks perfect and the installation appears to be perfect but interestingly, my hood…read morelift supports stopped working and I am under that hood nearly every other day.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

After nearly a year and a half of waiting for Utah Window Experts to resolve some of the…read moreoutstanding issues and damage caused by their installers to our window products, we are finally settling with these people after they threatened to sue to collect the small remaining balance we had witheld to try to get them to stand by their installation. What a joke. We finally contacted Milgard directly to correct a slider that had a 3/8" gap due to wrong window size that allowed winter air to blow directly into our living room, and were told by the Milgard reps that the installers for Utah Window Experts had also not leveled or shimmed the sliders correctly, accounting for some of the issues we were seeing. This was not a small job, it was nearly a $60K order for a new custom build, and Utah Window Experts even acknowledged most of the screw-ups they caused, including delaying our construction completion by months by failing to order all the windows specified to complete the job. Despite this, they never took any ownership of fixing the issues or damages caused by one of the three crews sent to install the windows. I previously gave them 2 stars based on the last crew sent out to complete the installation doing decent work, but now am dropping to a single star based on their extremely poor customer service and lack of follow through. Have had mostly good experiences with the subs for this project, however Utah Window Experts was not one of them. No one has perfect reviews, but would recommend using almost anyone else for a window installation. Milgard does make a good product, and our experience with the producthas generally been great, however could never recommend this distributor/installer. If you want Milgard, find someone else to install.

We live near a noisy highway, and Wholesale Windows installed noise reduction windows for us. The…read morequality of these windows exceeded our expectations. We chose the LowE glass, which is very energy efficient and keeps our home cool in the summer. Wholesale Windows is not pushy with their sales, and are honest and upfront with their pricing. They offer a lifetime warranty on several of their lines, which is almost unheard of. I highly recommend Wholesale Windows & Doors!