I made an appointment with the owner to clean my apartment yesterday 8/4/24. He asked me to leave my address on his phone. I will accept responsibility that I forgot until Sunday night late. Didn't want to disturb him. He called Monday am. I called back and spoke with him and gave him my address. it's a third floor apartment and he said he'd have to get a few things before doing a 3rd floor job. He'd be by around 10-10:30am. I stayed home all day waiting for him. By 2pm. He hadn't shown up or called I called the office number and left a message. Later that day I sent a text saying "I guess you are not showing up". He texts me back I've been here all day!! So if he didn't write my address down why didn't he just call on his way and I would have sent him my address by text. It's so silly to not show up. Some kind of power struggle or something. Who know. He sounds so good from other review. To bad I won't try to use him agai. read more

Complete floor care is Five stars all the way! I asked them to come in and clean two rooms and a set of stairs that had been cleaned by another company which had done a terrible job Don responded quickly and made our carpet look brand new again. Soon there after, our dog decided to throw up on freshly cleaned carpet. Don was back again working his magic and making those spots disappear. I will use Complete floorcare from here on to clean all of my carpets BTW, I am a bit of a clean freak read more

Don has been in the business for years and there's nothing he has not encountered. He's extremely knowledgeable and passionate about flooring, but more importantly he's a straight shooter and an honest business man. Highly recommended. Five stars for me! 8 ) read more

Don stripped off the old glossy sealer and then cleaned and sealed in a nice natural look. Outstanding customer service and workmanship. I would definitely recommend and use Complete Floor Care read more

Don did a great job on my wood floors! On time, thorough and beautiful result. Re-oiled Monarch floors.

Previously a good experience with Don on a floor cleaning job, so I hired him to refinish existing wood floors. He assured me he had more than 40 years doing this work too. His quote was the highest I received, as he promised a meticulous job. This did not occur. The floors were not properly sanded (see Photo: top varnish left in two rooms so stain would not take and not all areas received last smooth grit, gauges left without repair, etc.) which was not apparent to me until after I paid him, again higher than market rate. With 40 years experience he would have known this, as I do now if I were to refinish floors again. I have old floors so I did not expect perfection, just a competent job. I asked for a partial refund or trade for floor cleaning in another room as I clearly overpaid for the job he performed ... he refused and did not respond to my polite request for resolution. Floor cleaning? Yes. Any other service, I would not hire him again. read more

Complete Floor Care - Carpet Cleaning Near Me - San Diego, California

I decided to go old school and got a 1935 Craftsman house....with all the problems of a 1935 house. The house has just been plagued by shoddy home improvements- including the basketball finish on a seriously damaged floor (see pictures). Where do you find a good wood restorer without the evil price? I called a few of the high rated Yelp! Reviews, but most of these guys just came in looked around and gave a price without really explaining their process. Plus, it's a 1935 Craftsman - you gotta respect the house - just can't let any 'professional' touch it. Enter Don and Complete Floor Care - you can't miss them - just look for the big white and green truck. Don came in - testing each area with his foot and hands - he was the 'Floor Whisperer'!! He has been doing this since 1982 and his experience shows. It took them three days of brutal sanding followed by more sanding followed by even more sanding. They did it right! Sealed it and topped it off with several coats of strong urethane. See the pictures - Don and his crew did an amazing restoration. Highly recommend Complete Floor Care for all your floor, grout, carpet, and wood cleaning/restoration needs. My floors look like they did when the place was built back in '35 --- just a beautiful job! read more

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I almost replaced my beat up wood floors, saving me a lot of Money until Don came over and restored them, and almost made them look like new.. Great floor knowledge!! I would most definitely recommend him for floor and upholstery care.. read more

Don is the real deal. I hit him up. We agreed on a job. He showed up on time. BUT MOST OF ALL he is honest. Informed me about the type of wooden floor I have and he did not try to upsale me. His evaluation of my floors determined that a deep clean would suffice vs pricier refinishing. Don has both the knowledge and experience to get the job done right. He is easy to communicate with and easy to work with. His honest can do attitude has me keeping him mind for the next time I need any flooring maintenance as he does all types of flooring and surfaces. Thank You DON! I can trust my 5 month old the crawl these newly cleaned and buffed floors! read more

Complete Floor Care - You can see dirtier floor on top of picture and cleaner floor on bottom of picture. What a difference! No dirty gunky waxy layer anymore. - Carpet Cleaning Near Me - San Diego, California

I called complete floor care for a serious problem and Don Sargent came to my house as soon as he could. He steamed cleaned mattresses and the carpet. Throughout my panicked state, he was calm and explained the process which was reassuring. He did a great job cleaning and the results were very good. read more

We were selling our home and had bamboo floors everywhere. After 20 years of wear and polish, you couldn't tell it was bamboo, just a dark brown floor. Our realtor recommended floor refinishing which not only was expensive but would require vacating for a couple of days while the new varnish cured. Then I found Don Sargent with Complete Floor Care. Wow! He not only brought our floors back to life, but cured a problem with stubborn spots on our carpet. Everything was done professionally and much cheaper than refinishing. Don also helped with other issues. I call him "mister magic" and couldn't be happier. read more

Don at Complete Floor Care worked magic on my engineered hardwood floors! I have a coastal rental property that has light hardwood floors that looked awful after 2 tenants and lots of dirt and worn finish. I was given a quote from another flooring company for $5400 and was told I had to sand and refinish the floors. Don came out to give me a quote and said he could deep clean it and put a coat of finish on it for a fraction of the other quote. He restored the floors from dirty and worn to shiny and clean! He is very professional and dedicated to giving great service and a great end product. He served in the Marine Corps for 6 years so I knew he had to be a good guy! I highly recommend Don and his company. read more

Complete Floor Care - Before cleaning and finish - Carpet Cleaning Near Me - San Diego, California

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The owner assured me he could improve my wood floor. He ruined it and when I told him he made it worse, he still charged me the full amount. I had to replace the floor for several thousand dollars. read more

I had made the mistake of repeatedly polishing my wood floors with a well known polish. Overtime my floors went from shiny to looking dirty. Complete floor care was able to remove the accumulation of wax and bring the floors back to the original condition. I am very pleased. read more

Did a good job on our tile floors, first cleaning in 10 years. Very professional in their business practices, email etc.

We had the best experience and results with the hardwood floor cleaning and re-oiling services provided by Don from Complete Floor Care. The White French Oak floor throughout our 2 story home in Carlsbad had been horribly abused by our previous tenants and their young children. There were deep stains in many places throughout the house. There was even a deep gauge with a chunk of wood missing in the master bedroom floor! We called Don for an estimate. He arrived on time, inspected all the floors carefully. Then, he took his time to go over with us the work that needed to be done in order to revive our floor. He gave us a clear picture of what to expect and quoted us a very fair price. On the morning of the service, Don arrived at the exact time we agreed upon. He came prepared, in a heavy duty truck filled with proper equipment. He promptly set everything up and went straight to work on deep cleaning our hardwood floor. It was a large job, so he worked with an additional worker. They took extra efforts and additional time to clean all the stained areas. They even cleaned certain heavily stained areas multiple times. The following morning, they returned as promised to begin the oiling process. When the job was completed, our floors looked amazing! It was as if Don had brought life back into the wood! My husband and I were stunned and could not believe how rich and lively our floors looked! We are very appreciative of Don's professionalism, skills, knowledge, honesty, and excellent work ethic. We will definitely hire Complete Floor Care again. In fact, we plan on hiring Don to clean the travertine tiles in all of our bathrooms in the near future. read more

Don did a great job cleaning our hardwood floors, including getting out some nasty stains, as we got our home ready to put on the market. He was timely, reasonable in cost and very easy to work with. I highly recommend Don and Complete Floor Care. read more

We have travertine tile that needed cleaning, along with several upholstered furniture pieces that were very dirty -- due to spoiled dogs :). Don gave us a very fair quote, and discussed the pros/cons and cost impact of additional services (like sealing the tile). He wasn't 'salesy' at all. Then, Don and his crew showed up on time, were pleasant, hardworking and efficient. They even did some extras that we hadn't anticipated. The results were wonderful- the floor and furnishings look as good as new. I highly recommend Complete Floor Care, and will use them again. read more

Re-doing your hard wood floors is such a daunting task for most, but not for Don at Complete Floor Care. He did an amazing job with our floors and I get nothing but compliments on them. He was promt, available, attentive, and flexible. Our floors look GREAT! read more

We were extremely pleased with the work Don did in cleaning our mattress and box spring. He was on time and got right to work. The mattress looked great! He is very friendly and explained everything he did. Will be calling him for our carpets and highly recommend him. read more

Don came out to give us an estimate for cleaning the Orange GLO residue off of our 50 year old hardwood floors. He said it would take about 3-4 hours.They arrived at 9AM and worked until 4 PM becuase of the excessive build-up and still only charged me the original estimate of $430. Our floors look better than they did the day after we refinished them 10 years ago. The end product exceeded my expectations. COIT came out and told me the same job would be $500. My recommendation....stay away from the big companies and go with Don who has pride in his work and the reputation of his company. John B. La Mesa read more

Amazing job on our very dirty floors! Also cleaned our granite countertops. Would recommend Don and his coworker highly!!

Don truly is a master when it comes to refinishing floors. My floors are over 28 years old, with a great deal of wear and tear. Don was not only quick to respond, he knew exactly what needed to be done. He not only showed up on time, his pricing was more than fair, and he finished the job ahead of schedule. Would be confident to refer him anytime, work ethics like his are hard to find. Gratefully, Barbara G. read more

Don Sargent is absolutely fantastic. I have oiled bamboo floors, which are a bit uncommon. I tried to clean them to get my house ready for sale, but I ended up drying out the floors and they looked awful. But Don knew exactly what to do to bring them back to their glory. I was also under a time crunch, and he was able to get it all done in plenty of time. I highly recommend Complete Floor Care for any of your flooring needs. Don is so conscientious, professional, kind, & efficient - - plus his prices are very competitive. If ever I need help with my floors again, Don will be my first call. read more

Recently Don at Complete Floor Care cleaned our home's carpet. It was a pleasant experience. We have had Stanley Steemer do it and not really satisfied. But Don did an outstanding job! My Wife was very happy, and when the Wife is happy, I'm happy. I recommend Complete Floor Care for all your floor cleaning needs! read more

Complete Floor Care did an INCREDIBLE job with the tile floors in my kitchen and bathrooms. I wish I had taken a "before" picture to show you how filthy my kitchen tile was. Now it looks like new. They steamed the grease off my kitchen cabinets as well. They also remove the hard water deposits in my toilets. I will definitely use them for my wood floors. read more

Don did a great job polishing the marble counters in my kitchen. They look like new! He, also, cleaned the carpet on our stairs. He is a one-stop shop! read more

I had Don to make an estimate to refinish our wood floor. He came to my house, used some product in a visible part of the room to remove the wax. He said that need to discuss with other people the issue. 2 weeks later I had to call him to learn that he decided to not do the job, leaving my floor damaged behind. Terrible experience! read more

Don was here again today and did a wonderful job. Friendly, efficient, effective. Removed a lot of ugly brown and black spots from our upstairs carpets. Gave excellent advice. Don has been here before and has a phenomenal memory for people and their floor care needs. His price is competitive but his approach and results superior. read more

This review is as good as it gets! Don saved me from a flooring mess. My cleaning lady used a harsh product on my travertine and etched it. It looked horrible with mop tracks embedded in the flooring. Don re-honed the floor and cleaned and sealed it. Now my floor looks better than it did when it was new. I am very happy and plan to call him for carpet cleaning next. He really knows his stuff! read more

We had two travertine tiled bathrooms (floors, counters, showers) cleaned and sealed. Don was very responsive and did a good job. He even came back a few days later to look at some "pits" that I had found and filled them. He was not the cheapest quote, but he was diligent and thorough. Overall, I was pleased with the experience. read more

After my construction project was finished I thought my once beautiful bamboo floors were as well. The dry wall dust had dulled them to a milky white finish. I used two types of floor cleaners and had them professionally cleaned. I found Complete Floor Care online yesterday and requested an appointment ASAP. Don came today and restored them to their original luster!!! He was such a gentleman. He assisted me move my furniture back in place. This company is a true find! read more

I like the fact that when you call a company and talk with someone that it is the person himself that comes out and does the work and it is not handed off to someone else. We were very pleased with the work Don Sargent did on our tile floor in the kitchen and surrounding area in our church. He thoroghly cleaned the floor and then applied a few coats of waxer/sealer, and it looks great! He is very experienced in this arena, and it shows. He was professional, friendly, and did an outstanding job! read more

Don is professional, thorough, and prompt. He did an excellent job in restretching and cleaning my carpet. I would strongly recommend his services. read more