I had an excellent experience with this restoration company during a very stressful water damage…read moresituation. From the initial response to the final pack-out, their team was professional, efficient, and extremely detail-oriented. They acted quickly to mitigate the damage and took the time to thoroughly explain each step of the process, which gave me a lot of peace of mind. The pack-out was handled with exceptional care--every item was carefully documented, packed, and transported as if it were their own. What truly set them apart was their support beyond just the restoration work. They were incredibly helpful in coordinating with contractors and guiding me through the insurance process. Dealing with insurance can be overwhelming, but their knowledge and communication made everything much smoother and far less stressful. Communication throughout the entire process was clear and consistent. The team was always available to answer questions and kept me updated on timelines and progress, which made a difficult situation much easier to navigate. What really stood out was their level of organization and respect for my home and belongings. Everything was handled seamlessly, and I truly felt like I was in capable hands from start to finish. A special thank you to Oscar, Cody, and Christian for going above and beyond--their professionalism, responsiveness, and care truly made a difference during this process. I highly recommend this company to anyone dealing with water damage or in need of restoration services. Their professionalism, guidance, and quality of work are unmatched. Thank you SOS team

We called SOS for kitchen mitigation after a plumbing issue, and Oscar came out the same day--even…read moreon a Saturday. He clearly explained the entire process, what to expect from the company, and how insurance would be handled. Losing your kitchen is incredibly stressful, and unexpected plumbing repairs can be costly, but SOS truly helped ease our worries, fears, and stress. What impressed me most was the entire staff's professionalism, detailed communication, and genuine empathy toward our situation. I would confidently refer this company to anyone in need of restoration services. Thank you, SOS!

Loveeee it!! I scheduled a carpet cleaning and it's been awhile since they've been cleaned with 4…read morekids it's a lot but the process was smooth, simple and straight forward. George the Tech came out and cleaned the rooms he did an amazing job. And for the price was not bad at all I will definitely be getting this done again it's amazing

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

Everyone at AFC who's working to repair water damage in our home has been great. So many moving…read moreparts, and Chad is wonderful about managing the project and checking in with us regularly for updates. Emmanuel, Paul and Christian worked super-hard in the heat to get the area ready for demolition on the Friday before July 4 weekend. Just wish the home warranty and insurance companies we're dealing with were as responsive and service-oriented as the guys at AFC are!

The team of David, Carlos, and Robert helped us out tremendously. A recent heavy rain storm clogged…read moreour French drain and inevitably flooded our warehouse. They got the water out, warehouse cleaned up, and their equipment in (fans and dehumidifier) fast. Their moisture equipment was a great help when identifying what areas of the drywall needed to be removed without ripping it all out. Thanks guys! 100 Percent Crew

First and foremost, I would like to take this opportunity to say Thank you S.D. Water Damage for an…read moreoutstanding job performing reconstruction at my home (in my garage, laundry room, butler pantry hallway & butler pantry closet). Rafael, Caesar& Juan are more than exemplary! They are the Bomb.com!!! Rafael Thank you for your patience, understanding & coordination. Caesar & Juan, thank you both for all of your attention-to-detail throughout your execution. And Like I said throughout your execution....Perfecta-mondo! = 100% Totally Satisfied!

I recently had the opportunity to work with Rafael and his crew; I have nothing but good things to…read moresay about them! Rafael was referred to my by flooring contractor (Mighty Millworks Floors & More) we have used a few times over the past few years whom are also awesome! Rafael went out of his way, and spent a lot of time with us to refurb our in-laws house to get it ready for rental. Budget was a big factor and Rafael was very helpful in suggesting and implementing cost savings and providing the best value with return on investment; not just for immediate rental value but future value if we decide to sell the property. That's a huge consideration with a limited budget! We had several delays, on our part, and Rafael and team were able to work with us to adjust their schedules to accommodate. Having worked with other contractors, I can say, that is unusual or at least frustrating usually. Rafael worked as the General Contractor for us and was able to coordinate everything and when he felt the bids were high, he was able to either negotiate a better price or get the sub to give a reasonable estimate. having a GC with knowledge of expected or reasonable prices is unquestionably worth the minor extra cost of having a GC; not to mention the time savings for me/us having to schedule/coordinate and arrange for access or meet with contractors etc. I would never do this type of scope of project again without working with a GC; specifically, Rafael. If you are thinking of having, or need, work done on your home, I highly recommend Rafael and his crew!

We recently had water damage and used this restoration company, honestly one of the best service…read moreexperiences we have had! The work was done by Moses cleanly and our space looks brand new again. Highly recommended to anyone dealing with an emergency situation.

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

Here's a polished Yelp review you can copy and paste, keeping it genuine and appreciative:…read more We had a small leak in our mobile office and it ended up not being big enough for them to come out for an on-site visit. Even so, they still took the time to walk me through the situation via messages and offered really helpful tips and guidance. They honestly didn't have to do that, but I truly appreciated the support and professionalism.

First, West Coast Restoration came out to do our mold remediation. The before and after are…read moreamazing! See the pictures we added. We then started to do dry wall and insulation. As we started to mud and tape, we realized that we we doing a horrible job, not to mention the arguments about how to do it correctly. We decided to call West Coast again. They did another incredible job! We will be calling them back again after we paint, so that the cabinets and flooring can be done as well. The people who come out are very professional. They really listened to our requests, answered all of our questions and did an amazing job. I would highly recommend.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

I called DryMedic after discovering a slow leak behind my dishwasher that had managed to warp the…read morefloorboards and create a lovely patch of "science project" mold on the drywall. I was looking for a team that could handle both the water extraction and the initial mold remediation. Response Time: They aren't kidding about the "emergency" aspect. I had a technician at my door within two hours of my initial call. In a crisis, that speed is a huge stress-reliever. Professionalism: The crew arrived in a marked van, wore booties over their boots, and took the time to explain the moisture readings. They used infrared cameras to show me exactly how far the water had traveled under the cabinets. Equipment: They set up industrial-grade dehumidifiers and air movers. It was loud, but it got the job done in about three days. Insurance Coordination: This was the biggest win. They worked directly with my adjuster, which saved me from being the middleman in a very technical game of "who pays for what." Final Verdict DryMedic is a solid, reliable choice for urgent restoration. They are experts at the "tear down and dry out" phase.

I called Drymedics out during the heavy rains, they responded within 30 mintues and Haitham walked…read moreme through how to address the water damage in my home. Great service and fast!

I called ServPro after having a huge plumbing disaster at my commercial property. ServPro Spring…read moreValley/Jamul came to the rescue. They did all of the cleanup the day after and the crew was amazing. I made the mistake of calling Stanley Steamer first and that was a nightmare but ServPro came to the rescue. I would highly recommend them, they are honest and ethical and do a great job.

They did my restoration and additional work. Jason had workers there all day every day until job…read morewas finished. Many Contractor's have people popping in and out for a few hours here and there. He also made sure we were totally satisfied before he got paid. He also gave us an up front price for our extras prior to signing the contract. The other Contractor's refused to do that. They just wanted to charge us at the end of the job. The restoration business can be a little sketchy, but Jason is running an honest hardworking company. I'd recommend him any time.