1. Complete Cool Air

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Euless, TX

Complete Cool Air

4.4 (14 reviews)
Closed • 6:00 am - 10:00 pm

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5 years ago

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11 years ago

Came out within an hour of me calling them! Orlando got the AC running in under an hour. Highly recommend

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Review Highlights - Complete Cool Air

“When Paul came to give me the quote, he explained everything and answered all my questions.”

Mentioned in 3 reviews

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Top Gun - Snapped a pic of the crew working on the new system

Top Gun

(140 reviews)

TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

Comfort Land Heating, Cooling, & Plumbing

Comfort Land Heating, Cooling, & Plumbing

(16 reviews)

We had a great experience with our technician, Brandon. He was incredibly hardworking and…read morecommunicated clearly throughout the entire process. He spent nearly 1-2 hours on a Sunday thoroughly diagnosing our AC issue, only to discover it was actually an electrical problem outside of his scope. I really appreciated his honesty. he didn't try to patch something up just to charge us more.... Instead, he pointed us in the right direction and helped us understand exactly what needed to be done. Even though he couldn't fix it himself, he still spent extra time helping, and the visit was only $39. No surprise fees, no pressure!!! Phew! Once the electrician came out, the AC was up and running again. We're so thankful Brandon helped us get to the root of the issue.

My AC went out Saturday night so I made a yelp project and instantly got in touch with a lot of AC…read morebusinesses in the area. I chose Comfort Land because I related to who I communicated to and was able to establish good communication with them at a, albeit weird hour (Saturday night 9pm). The person I talked to, Will, was very upfront about the pricing. The price was 49$ for a diagnostic visit. I also asked if there was a cancellation fee in case the AC worked itself out, no cancellation fee, and he also recommended some YouTube sites to see if some of the basics could be ruled out on the costumer side. I appreciated that and after doing some price comparison with 2 other companies, one of which tried to upsell me on a yearly plan, I decided to go with Comfort Land. I confirmed the appointment time on Sunday and on Monday they came early afternoon. I was not here when they originally came and my husband interacted with them, he had a favorable opinion. I had done my own research that morning and realized that the problem was likely inside the house since the outside unit was spinning normally and the refrigerant line was cold, but nothing was blowing in my house so I thought it was likely a motor blower issue. they confirmed that they found that the motor blower was not working. they also said the auxillary drain pan was very rusted (like around 2-3 feet of rust on the pan) I like that they documented everything very well and showed and emailed us pictures of what they found in our attic. I felt very comfortable and confident that they were honest and did a good evaluation. They called and had a motor blower and new drain pan delivered from their storage facility and I think the two of them waited outside the house for like 90 minutes for it. I think they came around 1pm, and left around 5 pm after installing everything and left after they made sure the AC was working, including measuring the temperature that came from the AC. In regards to the pricing: It was 2600 to replace the motor and change the drain pan. I did a search on HVAC subreddit and it seemed like that price was reasonable. My husband and I are very grateful for their prompt service, their handwritten evaluation that not only evaluated the immediate problem, as well as overall health of the AC system we had and the degree of wear and tear on some of the other parts. I feel comfortable recommending this company to friends and other people. Please keep up the good work everyone!

Prime AC and Heat - One of our friendly Prime AC & Heat technicians Morgan ready to help homeowners with honest, professional HVAC service throughout DFW

Prime AC and Heat

(47 reviews)

TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

The condenser cooling the downstairs finally quit on us, and we asked a bunch of companies to come…read moreout and propose a replacement. Morgan struck us as an honest technical guy who wasn't interested in playing sales games, and he told a great story about the company's values and why he chose to work for them, which left a positive impression on us. His solution was more expensive than our other finalist, but not the most expensive we had seen, and there were some specific things about the thermostat we preferred over the other option. Since October is a slower time for HVAC companies, they were able to schedule our installation for the next day. The installation crew was great. Casey, Daniel, & Kevin were constantly letting us know what was going on and regularly checked in to make sure we were happy with the installation. Alphonso worked hard in the background, lugging all the parts and equipment up and down the stairs. The new system was much longer than expected (roughly 25 feet end to end), and they were very accommodating about moving it all further into the attic and routing the ducts overhead so that we could recover floor space for storage. We really appreciated their willingness to work with us on the details rather than just making things easier for themselves. They set down fabric on the carpet, vacuumed at the end of the job, and generally tried to leave the place nicer than they found it. The owner, George, stopped by to check on his crew and spent more than an hour going over details with them. Seeing that level of hands-on involvement and attention to detail was very reassuring. Overall, we were impressed by the team's professionalism, communication, flexibility, and care for our home. No one wants to dump a bunch of money on HVAC, but the experience gave us confidence that we chose the right company.

Strickland Heating and Air

Strickland Heating and Air

(39 reviews)

Strickland is our go-to for all of our HVAC needs!! When our AC unit went out in the lovely Texas…read moreheatwave on 7/22 (aka normal Summer!), Rose was quick to listen to our issues and my comedy around our situation (we have an autistic 6 year old who would've been stuck sleeping in bed with us if we didn't find a solution ASAP). Rose had a technician, Rafael, scheduled to come out the SAME DAY. That is truly unheard of in my experience. We were kept updated on arrival time through a tracking link which is way better than being given a large window of time without visibility into an approximate arrival. Rafael was quick to diagnose our issue and walked through our options (needed to replace the unit which was at end of life), informed us of finance options if approved and even put in a temporary fix so our boy could sleep comfortably in his own room that evening. Rose had 2 wonderful technicians come out to install the new unit the wet next day!!! I'm blanking their names but they were efficient and awesome. We had some issues installing the new thermostat, but again, they put in a temp fix and the new unit was up and running in no time. Another gentleman came out about a week later to install the new thermostat. I'm also blanking his name (sorry :/),but he took the time to walk me through why there was trouble installing it in the first place as well as how to operate the new thermostat, applied some default settings based on his recommendations and made sure my app on my phone was working. Fast forward to today, 9/8, we had an issue over the Labor Day weekend with water leaking through a ceiling fixture (older home, older plumbing, happened before). We contacted Strickland on Sunday and they had another wonderful technician, Duncan, to our home this AM. Duncan took the time to explain to us what was going on with the units and assess as well as diagnose it's a plumbing issue related to the unit(s). He provided us with a reference and we have them coming out at 8 am tomorrow (looks like I'll be doing a review in the near future for them as well ;)). Lastly, huge shoutout to Jeremy. Jeremy is the owner, and I can't say enough great things about him and his team. He took the time to call us and make sure everything was going well. I don't know a lot of owners who care to take the time to do that or take our call on a holiday weekend. We will never use anyone else and will always recommend Strickland to family, friends and strangers. Strickland is like family to us!!

Justin from Strickland Heating and AC did an excellent job diagnosing and fixing the water leak…read morefrom our air intake. He thoroughly checked the system, explained the issue clearly, and walked us through several different options for the repair so we could choose what made the most sense. He was honest and upfront the entire time--no pressure, just straightforward information--and he was very helpful in addressing our questions and needs. The work was done professionally and the problem is resolved. Highly recommend Justin and the team.

Complete Cool Air - hvac - Updated October 2026

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