My fiance and I spent over a month trying to find the right flooring for our new house. We went…read moreeverywhere and had a very hard time finding something. Given we had a budget, many stores scoffed at us when we walked in and they found out we didn't want to spend $8/sqft on wood flooring. Other places like Home Depot and Lowes lacked the style and choices we were craving...not to mention a severe lack of customer service as well. We were just about ready to settle when a real estate developer told us to try Hunt's Flooring in West Allis. From the moment we walked in, Tony and the rest of the staff quickly turned the frustration of picking a floor into a very enjoyable experience! Right from the start it felt different than the other stores we went into...it felt "right!" Tony warmly greeted us and got a feel for the project we had at hand. He eagerly educated us on different types of flooring, happily accepting the terms of our budget, and steered us in the right direction of the products he offered...which were very plentiful! Tony seemed eager to share his craft...Want to "hear" the difference between a floated vs. nailed down floor? Visit this place just for that amazing experience! What we valued most about Hunt's is that, right from the start, we felt like they valued us as a customer of their store. Before we even started to commit to purchasing something from them, the staff spent a lot of time helping us find the right product for our project...and also allowed us to have alone time searching and talking, free from salesman tactics or distractions. We never felt like we were getting "sold" to...and that was SO refreshing! When we finally did find something we loved and ordered it from them, the customer service didn't stop. Given our budget and my love of projects, I planned on installing the floor by myself. Many other stores, we quickly discovered, dissuade their customers from DIY. Tony was excited we were installing the floor by ourselves, and went out of his way to give us tips and tools to use throughout our project! If we ever need any flooring solution ever again, we will, hands-down, begin our search at Hunt's Flooring. What's more, we HIGHLY recommend anyone in the same boat as us to do the same!! Thank you, Hunt's Flooring!!

They never completed installation. Their contractors tore up my house and used my personal towels…read moreto clean up their messes. The quality of planks are horrible, not the same as what I picked out. I got my money back from Bank that financed, sadly they did not retract monies from Hunt's Flooring. Owners stated that I was stalking him and called me all these horrible names. DO NOT GO TO HUNT'S FLOORING, very fraudulent company.

Phenomenal Flooring did an outstanding job! He was attentive to every detail, listened carefully to…read moremy vision, and brought my color choices together beautifully. He also created a seamless transition between the two different floors, making them flow so naturally that it's hard to tell where one ends and the other begins. I'm absolutely thrilled with the results and wholeheartedly recommend Phenomenal Flooring to anyone looking for exceptional craftsmanship and service!

Phenomenal flooring is NOT so Phenomenal! This is an Owner operated business. Flooring was…read moreinstalled and a pretty good job. His lack thereof in communication speaks volumes. Alot of areas to be finished were met with "that's good enough" or "I will get to it later." I had an item broken, crystals from fireplace laying on the floor? cracked wood trim and even a hole left in the wall in my lower level. Treads for stairs couldn't be found, so only option for stairs was stain and I feel like that color was not to my liking and a very rushed job. Still missing dog leashes and harnesses that normally stay in hallway. He cannot separate his family time from work time causing confusion as to arrival time or being informed that he has to leave early. FYI that he doesn't provide any receipts for payments and payments are cash only.

We just had our wood floor refinished, and several weeks later had carpet removed in an adjacent…read morearea and replaced with wood. We had two very small issues with each of these jobs which were addressed immediately. No excuses or pushback were given. They simply took care of the issues to our complete satisfaction. The workers were friendly and VERY competent. We would absolutely use Wood Floors Unlimited again and cannot recommend them highly enough.

We have used them a number of times on our wood floors always with great results. We just changed…read moreour entire kitchen and bedroom over to wood floors (Maple). They did a great job of getting everything to line up and match very well even though the old floor was 20 years older than the new stuff. They are real pros.

We pulled up the carpet in our living room and while the floor was overall in decent shape, they…read morestill needed help. There were several small holes from the previous regime (to run speaker wires and such) and damage from the transition between the living room and dining room. Of those that I discussed the project with, no one had the passion that Ben had for the space and the project itself. He truly loves what he does and it shows. Understand that he is a bit rough around the edges--if you have an issue with unfiltered language or need a shiny, new professional vehicle in your driveway during your project, head elsewhere. If you want the best for your floors, call Ben or send him a message on Facebook Messenger like I did. The finished project is amazing, we almost didn't want to put furniture back in our living room, the floors look THAT good!

Unbelievable! Ben did an amazing job! It was even better than I could have imagined. He painted…read moreour ceiling and walls, then sanded the floor and refinished it. The job quality was more than worth the price. He even fixed a cabinet for me. Very sweet man...renewed my belief in humanity. This is your go-to handyman right here! (ladies, he likes homemade cookies).

We just had vinyl take the place of the icky kitchen/ hallway carpet (who ever thought kitchen…read morecarpeting was an intelligent idea?!). We rent, and since we had the kitchen and hallway cleared for reorganizing and cleaning purposes we asked the landlord to have it replaced. We offered to check around for prices, making it easier on our very nice landlord and letting us find a pattern we liked at the same time. The salesman was helpful and gave a very close estimate to what the final cost actually ended up being. After the visit, they sent someone out to take the precise measurements so they could make the estimate. He was the silent "gets his work done and leaves" kind of guy. No complaints about him, just not very sociable. Today, two young men came to install the flooring. They were very polite and did a wonderful job with the installation. While working, they listened to their music with headphones instead of a blaring radio which was quite nice. They moved the refrigerator out of the way for us and put it back in place when they were done. It does cost $30 per appliance to have it moved, but the money is worth every penny; they ended up having to remove the handles as well as some of the door molding in order to get it through the door. Carpet Town does not charge for removal/ reinstallation of the shoe molding along the wall they have to take out during the installation. Some places do charge for this. Only one little complaint, not enough to knock off a star but worth mentioning: dudes, after all these generations of women NAGGING you to put the toilet seat down you have not figured out how to do this! I had to put it down... twice. Otherwise, very good service. They have done other work in this building over the years, and anyone who has lived here has loved the results... except for that icky kitchen carpet (but that's not Carpet Town's fault, that's just a bad idea on the buyer's end). Highly recommended.

It is deeply troubling that this review was posted, given that Carpet Town has attempted to please…read moreMr. Mc Gee in multiple ways. A: If it was so "deeply troubling," perhaps your company should have done the job properly in the first place & not told half the story in your claims. My rebuttal includes the first sentence of most of her paragraphs. So in the words of Paul Harvey...I give you, "the rest of the story: CLAIM: He came in within a couple of weeks prior to his moving into his home... A: I was told this, "was not a problem," by the salesman, Tom, & install would be done on time. To save me money, Tom suggested he could have his "best guy in the city" do it for me; coincidentally one of CT's installers, or so I was told. CLAIM: His LVP was installed on September 25th 2019... A: And the carpeting on the 23rd. Darn right I called as the job wasn't finished! (See the picture with the carpeting laying over the LVP.) YOUR people did not complete the job when the LVP was installed. Further, YOUR guy did NOT come on Fri, Sept. 27th as you claim, he came on Monday, Sept. 30th & tried to fix it. I was told someone would come on Friday the 27th; they never showed, I called & was then told someone couldn't be there until AM of Mon, Sept. 30th. CT's rep didn't actually come until a week after she claims. When CT's rep's attempt to fix the floor didn't work he stated, " I don't know what the problem is." On Tue, Oct, 1st, he simply dropped off a cleaner outside our front door? Now they wanted ME to "fix" a bad product! That didn't work so I called the office again, the rep told me he would put in a claim which could take 4-6 weeks to square away. On Fri, Oct 4th, at 12:18pm I recd a call from the rep stating he may have found a remedy & asked if I'd be home. Later that day he came and finally fixed the LVP. I have a time-stamped picture taken! That is also when I asked him how the installers could leave as there was clearly something wrong. CT's rep said, "They don't really pay attention to that kind of thing. They simply come in and do the install." So...that will help in "clearing up" the actual timeline! CLAIM: Jonathan Werner, sales manager, called Mr. McGee on October 21st asking for the outstanding balance of $1,111.31 that he owed since the installation... A: Actually I called Mr. Werner who had to call ME back since he was not available. He was NOT calling to ask for the outstanding balance! Jonathan first offered to knock off the $111.31 to make it an even $1000. But as the job had not been completed on time, there are still outstanding issues (to this day,) & their screwing around required me to miss work days, a credit of just over $100 was a joke! Jonathan stated, "I will have to speak with the owner and get back to you." CLAIM: On October 30th, Wendy Werner, owner... (skip to last sentence) He agreed to call at 7am on Tuesday, November 5th. He never called... A: Actually, I did call at 7:32am on Nov 5th, and left a message on the voicemail. NO ONE ever got back to me. I was in a meeting all day in DeForest & for you intrepid readers, you'll find out in her next paragraph, I was involved in a car/ deer crash which totaled my truck. OH, and, Wendy, why are you suddenly referring to yourself in the third-person on your account? That's weird... CLAIM: ...On that day he mentioned for the first time that there might be a flaw in his carpeting.... A. This was NOT the first mention of issues with the carpet installation. I called & spoke with Tom on Mon, Sept. 23rd after the install as the seams in the carpeting were (and after 2 months, still are) very noticeable. In fact, Tom came out to look at the carpeting on the morning of Sept 24th! Wendy's facts are again, a bit lacking in accuracy. CLAIM: One week later, on November 18th, Wendy left a message... A: Actually Wendy called my wife at work & left a threatening message on her voice mail as well as mine. Despite her company still not standing behind their product/ installation, it wasn't worth taking CT to court over a few hundred dollars as they have already cost me more in wasted time. So they got their money! It is very sad when an owner of a company does not stand behind their service and their product, then only tells part of the story. Pictures: CLAIM: The LVP picture is before we made the effort of cleaning it. A: Yes...but like your business, you didn't complete the job; in this case, of looking at ALL of the pictures. See, I also posted a picture of the difference after the CT rep fixed a 4x4 section. But keep up the good work, Wendy... CLAIM: Carpeting picture shows some loose fibers. A: If Wendy would've sent someone out as Wendy said, Wendy would know that the "fibers" that are letting lose on one end. The other end is still attached to the base of the carpet meaning the carpeting is letting loose! Wendy just makes assumptions. Don't be a Wendy!

I have used Schmidt Flooring for several projects, a wide plank walnut flooring in the kitchen, and…read morea pine floor on the entire second floor. They are not the cheapest, but they do very good work and offer solid value. They have a nicely laid-out showroom, and their installers are experienced and provide excellent service.

tl;dr Expect a quality install by a great team who will stand by their product until the end, but…read morebe prepared for it to take a long time with little to no communication throughout the entire process. We reached out to Schmidt for replacing our carpet with flooring, our stairs with new carpet, and a replacing laminate with tile in the bathroom/mudroom. Setting up an appointment to have someone take measurements of the project and get a quote going was fast and easy, as well as coming in to their showroom to go through samples. The timeline: 9/12, received first quote which was missing the tile work, was told revised quote would be coming soon. After follow-ups, received revised quote three weeks later on 10/4. Signed off on 10/29. Flooring installed 11/14-16. Carpet installed 12/10, and transitions were to be installed at the same time. Flooring fix on 12/11, and transitions were to be installed at the same time. Floor transitions finally installed 12/20. Tile installed 1/7-9 along with additional flooring fixes. Now I realize a part of the delay was our fault with as we didn't approve the quote right away... but I never expected this to be more than a two month process, let alone a four month process. Most of the time we were out of the loop of when things were to take place. All communication had to start with us, as we never heard from Schmidt first in preparation of anything. Installs did not take place on scheduled days, as the product had not arrived and we were not notified ahead of time. Installers asked us questions on where product was, as they were not notified by Schmidt either. It took countless calls, voicemails and emails to get things moving. The entire time we reiterated we were happy with the craftsmanship that had been completed and the teammates that came to our house but that we were very frustrated on the lack of communication. You may have noticed some fixes in there, too. Well, there were some minor issues with flooring cut too short in places, as well as the carpet on the stairs being cut too short, making for an odd gap at the transition along with a very loose end cap. This was all fixed beautifully in the end, but it took quite a bit of communication, time, and extra time off of work on our end to get things resolved. In the end we are very happy with our floors. We get compliments all the time from guests, as well. The process was neither flawless or stress free, but in the end we know we made the right choice with Schmidt.

Cant say enough good things about the people and the service that is offered at this location…read more This is our second time buying and having flooring installed. Great employees and management. Quick to address questions and concerns. Highly recommend!

Installation of carpet went fine but installers old white van leaked oil on my driveway. Contacted…read moresalesman Ron who said his manager said to tell me I should just throw some kitty litter on it. Told Ron I don't have a kitty and they should be responsible for this damage. He said just throw some kitty litter on it and laughed. I ended the call. I purchased several jugs of driveway cleaner and spent several hours attempting to clean the oil spot that they made and have been unsuccessful. Carpetland, you are responsible to cleaning this spot on my driveway.

I purchased a pet friendly area rug here on a friend's recommendation. She has purchased carpeting…read moreand kitchen flooring from them. They loaned me several samples so it was easy to choose. I was happy with the price and, after many months, I am happy with my rug. Now I am looking for LVT flooring for 3 rooms. They prepared separate quotes for the whole job and for product only (DIY). We decided to install it ourselves (my husband has some flooring experience ). They were happy to special order a Karndean flooring style and color that they did not have on display (we found it at a different store). We are very pleased with their service. In addition, they gave us advice and tips. I recommend this store!

We've used Stu's Flooring twice in the past five years, and they've been great both times. We first…read morereplaced some flooring with carpeting, and the second time, we got luxury vinyl plank flooring in every other room of our condo. Stu's did an excellent job both times. They worked with us to find the right flooring for our needs (and we took some time to find the right options.) And they worked with our condo rules, which was important. We had complete trust they'd do things right--and they did. After our first experience, we didn't hesitate to go to Stu's a second time, and if we need flooring in the future, we'll be back.