Complete Bridal is the only place I will ever go for a beautiful gown. David helped me chose an amazing gown for my daughter's wedding. We also purchased the wedding dress there. In fact I will be going there very soon again because my son is getting married!!! read more

Such a great experience. I was looking for something for my cousin's quinceñera event, and received help from one of the girl's working there (unfortunately I don't remember her name). She was so sweet and helpful! And she managed to find me a pink dress that was perfect for the event. The owner was incredibly sweet and kind as well. Blessings to this shop, and highly recommend it if you're looking for any type of event! read more

Complete Bridal - Front of the dress, the stylist picked - Bridal Near Me - Dundee, Illinois

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Bridal Boys deserves more than 5 stars!! David has an amazing eye for selecting dresses for specific body types. The experience is one of a kind and the Bridal Boys staff treated me with high importance. I got the dress of my dreams even though I thought I wanted something different. Recommending this bridal boutique to all of my friends!! read more

My dress came in sooner than expected and it is gorgeous!! I fell in love all over again!! David having the near same reaction I did to seeing myself in my dress made the whole experience. Cannot love this place any more! read more

Complete Bridal - Bridal Near Me - Dundee, Illinois

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I bought my dress from David at Bridal Boys By Complete Bridal in East Dundee for my daughter's wedding in 2019 and my son's wedding in June 2021. David is amazing and fantastic! He is so attentive and has a knack of picking out dresses that flatter your figure. I can not say enough of how happy we are with David and the men and women that work at the Complete bridal shop. Everyone goes above and beyond to make you feel welcome and not stressed. They will make sure you look beautiful for your special occasion. I highly recommend this business to everyone! My husband and I had an awesome experience and I know you will too! read more

Bridal boys was the best experience I could have asked for. It was the first and only place I went to and I told everyone I was going to find my dress there. Sure enough, I said yes to the dress! David not only made it a fun and easy experience for me but he included my friends and family and there was never a dull moment with him and his staff. Their stylist Maggie ended up picking out the dress I said yes to. She was so confident in her pick knowing it wasn't the style I had envisioned myself getting but it made me feel so beautiful and was the only dress that made me feel like a bride! If it wasn't for her it might have been a different outcome so I am very thankful for Maggie. I will be recommending this shop to all the brides I know!! read more

I had a wonderful experience at the Bridal Boys! David was so caring and really ensured that I left feeling beautiful! He had great suggestions as to what I should look for and I came out with something so amazing! It really was the perfect dress and perfect experience! Thank you so much for dressing me for our special day! read more

Review from my wife - I got my wedding dress from Bridal Boys by Complete Bridal and it was a great experience! I don't know anything about fashion and, while I had looked up dresses online, I was still nervous to pick something out. However, David's enthusiasm made the process a lot of fun! I went with my friends and mom, and he let us pick out different dresses we liked, and he also picked out a dress for me to try. He knew exactly what would look good on me and still match the feeling I wanted to have during my wedding day. He was also really helpful accommodating my time constraints and the fact that I was living out of state. I love the dress I got, and I would recommend the Bridal Boys by Complete Bridal very highly! read more

The salon where I bought my wedding gown unexpectedly went out of business and I called David to see what my options were since I was devastated. Our BridesMatrons' experience with David was fantastic (see my other review), so I was hoping to be able to find a substitute gown that could be altered. Due to current events, ordering another gown is not an option since the wedding is in 8 months. To my amazement David assured me that he would do everything in his power to ensure that I WILL be married in my dream wedding gown! I cannot express how thrilled I am with David and Complete Bridal! I will be highly recommending David and Complete Bridal to anyone and everyone!!! read more

AMAZING experience with complete bridal! David did a fantastic job with allowing me to have my own opinions but also helping guide me to the dress that suits me the best. Would highly recommend read more

I just picked up my mother of the groom dress. David was so helpful and pleasant to work with. I would definitely recommend Bridal Boys.

I called David to book an appointment and was honest about my budget for my destination wedding. Being very petite, I was concerned about finding a dress that would fit, looks good and still stay within my budget. David knew right away and picked out a dress for me. I was hesitant at first but once the alteration was completed I was extremely happy. Sylvia did an amazing job adding sleeves to my dress the way I wanted it. I also bought a dress for my maid of honor. I was worried about how the color was going turn out when I see it in person. It turned out to be a very nice color. Thank you and I'd definitely recommend this store. read more

Complete Bridal - I love the detachable skirt that came with the dress. - Bridal Near Me - Dundee, Illinois

Complete Bridal has been my go to for my son's wedding and now for my daughter's wedding as well; they have been fabulous and friendly both times. David took his time with us and even made time for us when we didn't have an appointment to be there. My daughter loves her dress and if they had not gone above and beyond to locate her dress elsewhere, she never would have it in time for alterations or possibly even have it at all! I bought both my mother of the groom and brides dresses there and I'm so happy. Thank you Complete Bridal for all you've done to make us happy and accommodate everything!! I've always welcomed and really value your opinion. Keep up the good work!! read more

I would highly recommend going to Complete Bridal to find your wedding dress. David and his staff made the wedding dress shopping experience easy and fun! They have a tone of selection to choose from. Everyone loved my dress at my Wedding! Thanks David! read more

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Hello Brides and dress shoppers, I want to start by saying that I loved my wedding, but if I could redo any part of my overall wedding experience, it would be to purchase my dress from a different bridal salon. I purchased my dress at Complete Bridal and had a terrible experience with this place on multiple levels... -I went in over 7 months before the wedding and found a dress I loved. I was assured that the dress would arrive and be altered in plenty of time. Unfortunately that was not the case. Long story short, I constantly called to check on the dress and when it finally came in 5 months later it seamed that it was a different color, style, and size. -I made 6 total visits to the shop to try to alter the dress to make it look like the original one that I tried on, but I had no success. The owner and seamstress argued about alterations in front of me and I was repeatedly told no when asked about certain alterations that we had discussed prior to purchasing the dress. -During one fitting, after being repeatedly told no for alteration ideas, I was visibly frustrated, so my friend talked to the staff for me. The next day the owner call me on my cell phone to yell at me and tell me that my friend was way out of line and that we cannot talk to his staff that way. Again, all I was asking for was alterations that we discussed before I purchased the dress. As I broke down in tears over the phone, my husband had to step in at that point and ask him not to talk to a bride that way a week before the wedding. - I was so hurt by the entire experience with this shop that I didn't even want to try to make the dress work anymore and ended up purchasing a different dress altogether a week before the wedding. I don't typically write reviews, but I do not want any other bride to go through this same experience that I had. Being fitted for your dress should be a fun experience that you can remember with your mom and your friends and that was not the case for me. I wish I could write a review that was more kind, but I cannot. I would highly recommend that you avoid this shop. :( read more

I can not recommend this place enough. My mom and I went in for her mother of the bride dress. And we found THE dress for her. Not only did David know what would flatter my mom but made her feel as beautiful as she looked! He was amazing to work with and makes me wish I got my gown here. We WILL be back!!! read more

My friends and I came in to look for prom dresses. We picked out a few each when the owner, David came in and asked us to see them. My friends each held up their dresses and he nodded and gave words of approval. I held up my two dresses and he immediately said "oh hon, I can do better than that, I'll find you something much cuter." We were all shook once we realized he wasn't joking. Like bruh, really? I spend twenty minutes picking out these dresses that I love and you tell me they're ugly after two seconds of looking at them hanging off my arm? Ok. So on to the dressing room, or the small alcove curtained off by a basically see through curtain. David also shoved all three of us into the eight by ten room, and we had to each pick a corner and we got basically naked with a flimsy curtain being the only thing preventing the ALL-MALE staff from seeing our titties. How weird is that? Why would you have an all-male staff at a BRIDAL BOUTIQUE? It was kind of off-putting. So we finally had the dresses on, and they were trying to clamp size 12 dresses to my size 2 friends. At this point we're all so sick of David that we just want to leave. I ended up liking my dresses but they were out of my budget, and David didn't give a peep of input when I came out and stood in the mirror, nor did he "get me some cuter ones". We stripped off the dresses, threw our clothes back on and got out of there as fast as we could. The only thing I could say that was positive was that the other employee, a high school senior, was pretty nice to us. But again, kinda weird getting zipped up and having a dress back get clamped by some random dude you don't know. All in all, will never be coming back here, nor will I be recommending anyone. read more

Complete Bridal is by far the best bridal Shop they I have ever been to (and I went to ALOT in order to find the perfect dress). David was amazing from the very start when I first booked my appointment to try on wedding dresses. He was prompt, honest, funny and all around he is loyal to his customers (especially his brides). David will ensure you are completely satisfied before stepping foot out of the Bridal Shop. He was amazing with my Bridesmaids dresses as well. Each and everyone of my girls LOVED David. He was honest with them and truly treated us all as family. He was in constant contact with me until my dress arrived allowing me to feel at ease knowing my dress was safe and on the way from overseas. David honestly was the BEST to work with and to top it off, he even came to my wedding to ensure my dress fit perfectly and was there to make sure it looked spectacular in each and every photo. He even made sure my husbands outfit was on point along with my moms dress. David also made sure my train and dress were perfect seconds to walking down the aisle. If this doesn't scream amazing customer service along with how loyal he is to his brides, I don't know what does. Thank you David from the bottom of my heart!! read more

Complete Bridal - Wedding Dress - Bridal Near Me - Dundee, Illinois

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Best service! I went to 3 bridal bridal shops on a Sturday, with Complete Bridal being the 2nd stop... and immediately came right back in the next day! I was extremely happy with the attentive service and honest feedback from David. I love how sassy and funny you are! He helped me step out of my comfort zone and try something that was so flattering and fitted that I did NOT think I could pull off, BUT I DID! My waist looked smaller, it was unbelievable! Cannot wait to wear my dress! read more

Complete Bridal - Can't wait to wear my dress!! - Bridal Near Me - Dundee, Illinois

I just got a message from a worker and she was insanely rude. If you get a bad review, maybe you should look into your customer service and try to better your business. From the other reviews, it seems as though this company needs to have better customer service. Before I highlight some of the message for you, let me say that any good salon would let any Bride look around, yes I know I can't try on anything, but don't shove me away. Here are some of the great things this person had to say: "Reviewers like you blow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! " "Why did you even come in?" -- um cause you are a business and I wanted to see some dresses, didn't realize I would be harassed for that "I guarantee DONNA R... your dress is going to come in big and when it does... good luck!" -- I don't think they like that I got a dress from their competition "You seem to write a lot of reviews... Have you ever thought... no one cares what you have to say?" Any company that declares to care about brides would never talk to a girl like this. And there is a reason they have F rating on BBB!! read more

Originally, I loved this place, but that soon changed after I bought my dress. Because I had a good eight months between buying it and actually getting married, I opted to have them hold onto my dress for me and do the alterations in-house. When I called to set up my first fitting appointment, they had to take a message and call me back later. I never got the call, so I called again, and was able to make an appointment but could tell they were stalling with me. Why? As I found out when I showed up later that week, they could not find my dress. One of the guys and I had to tear apart their storage room until we found it, in a bag, hanging on the back of a door. Rosa did my alterations, and I had no complaints about this until for my final fitting, she took it in 1.5" instead of 0.5" which is kind of a big difference for something that fits like a glove. She promised that she would fix it and suggested that I come back later. Given that I was on my way to my bachelorette party and that I live over an hour away, coming back later was not an option. She agreed to fix it then and there only after I started crying because I was being asked to choose between going to my bachelorette party or not having my dress ready for the following weekend when I was getting married. The price for my alterations was considerably more than I was quoted up front. I would also caution brides against giving the people here your email address. If you do, you will continue to receive bridal expo spam well after your wedding date. read more

Very unprofessional! I live in the city over an hour from this place. I made an appointment - dragged my mother, aunt and 2 of my brides maids on a Sunday afternoon to this store and they were a NO SHOW! I stood there in front of their doors that clearly said they were open from 4pm to 6pm due to a fashion show. My appointment was at 4pm...I waited 15-20min and before we walked back to the car I left a message that clearly explained I will be in the area in hopes that you return this call because I drove from the city and would have hated to make the trip for nothing. NO phone call came. No apology - NOTHING! I can easily rant about what I could see through the windows...the decor, racks of poorly placed this and that, dated accessories etc... But since my experience of this store is no real experience at all - I will end by saying beware, the way they handled my situation could be the tip of the bad customer service iceberg. read more

Dave and Nathan are super nice in person and on the phone, but it does not make up for my bridesmaids not getting their dresses when they were supposedly ordered in January for my September 9th wedding. By mid-August, we had no word on the dresses, we cancelled the order since the wedding was also cancelled, and the girls were offered a possible refund. The dresses were Bill Levkoff dresses. We ordered 6 different styles for each of my 6 bridesmaids with the same exact material (Euro satin) and color Euro champagne. I was told by Dave that the final order could not be sent out until ALL of my bridesmaids had gotten her size and dress selection since the first of the 6 girls had selected in November. Dave told me he would put a wedding date of August instead of September to help get the dresses sooner. He estimated to receive the dresses in June. When June came, we called, and he said there was a delay with the manufacturer and only then did he address a problem with having six different styles. We were told it would be another 6 weeks. At that time, I had already received my wedding gown that I had ordered from a different bridal shop and altered already - three months before the wedding. It is now September 27th - and 4 out of the 6 bridesmaids have informed me that the are either getting a run around from the bridal shop or not getting their phone calls answered or messages returned from Dave nor Nathan. I am writing this to save any future brides from any unnecessary stress. This is terrible. My girls have lost half the money on the dresses because they have not received their refunds on their deposits and they don't even have the dresses! read more

Got my dress today and was thrilled. It was the perfect mixture of a few gowns I had been previously looking at in other stores. David is amazing. In fact, David sold my sister her dress 13 years ago and we still talk about how great he was to this day. It was fate that we happened to stop in a browse, find a dress I love and purchase that dress from the same person we purchased my sister's dress from. David was accommodating and listened to my needs and wants. Being that I live out of state now, he even made an exception to fit my needs and schedule according to when I'll be in town next. For that, I'm extremely grateful. read more

I got my wedding dress from here, and I can really say David knows his stuff! I was very pleased as I went to 5 other places. Sylvia the seemstress was very accommodating, and did all that I asked for! Very sweet. Thank you guys for all that you did for my special day. -Haley read more

This place is amazing. I bought my dress here, as well as got it altered. The dress was BEAUTIFUL and they altered it to fit me perfectly. The alternations seamstress, Rosa, even juggled around her schedule- to make sure that my dress would be ready on time. Despite that I was engaged for almost 2 years... (haha) I planned my wedding all very quickly- so I didn't really leave a lot of time for anything. Everyone here worked with me though and didn't find that to be a problem. They also didn't have a problem that I bought a dress way in advance and left it in their shop for nearly a year. Nothing happened to it- it did not get dirty or lost or touched by anyone. It just stayed in its garment bag, quietly. LOL! The guys in here are all adorable and completely sweet. They will give you advice on wedding stuff and help you out with finding vendors so that your "special day" goes flawlessly. They can hook you up with photographers, shoes, veils, jewelry, honeymoon/elopement spots, dresses, makeup, hair, purses, registries, EVERYTHING. I recommend Matt Albano is for makeup- he is fabulous and works closely with Fred Fox- so he knows exactly what will show up looking great in your photographs. I was pretty paranoid about looking bad in my wedding pictures... so I was glad to have someone so knowledgeable on my side. I totally recommend this place. They will not do you wrong. :) read more

My experience with Complete Bridal was fantastic! David and his staff were knowledgeable, friendly and made our dress shopping FUN. We started shopping late for my girls dresses-Complete Bridal was the ONLY shop that would guarantee we would get them in time for the wedding. The dresses DID arrive with plenty of time for any alterations! Rosa did the alterations on my wedding dress. She did an amazing job on a very difficult dress! I would highly recommend Complete Bridal to any bride!!! read more

4 month ago I wrote a great review about this place. Today I am frustrated, out of $1000 and have no dress for my May 8 wedding. I can just scream! They called me on Mar 9 claiming I need to make final payment (which I did). Now I feel so stupid. I trust this place because they were on TV. Now they never return my calls and the Better Business Bureau says they are out out business!!! Out Of Business! I feel scammed! Now I have to come up with money (we don't have) to buy a new dress in hopes that it will come before May 8. This is a nightmare!!!!!!! They deserve less then one star! read more

I had gone to a few other bridal shops in search of my wedding dress and decided to make an appointment at Complete Bridal. I told the staff what I was looking for and picked a few out on my own and then let him pick out various dresses according to my requests. I ended up putting on a dress of their selection and fell in LOVE. The staff made me feel gorgeous and helped me accessorize to get the "bride" feel. Ended up saying yes to the dress that day and returned to have my alterations done by Rosa. They made the process easy and care free - just as it should be! read more

I bought my wedding dress here and my initial experience was great. Dave and the guys really made me feel beautiful and like I had picked the dress that was made for me. They told me that the dress would come in about 5 1/2 months but it took closer to 7 months. I was a panicked to bride to say the least and they really never offered any explanation they just made excuses and kept telling me it was on its way when I called. I was at the point where I was looking for wedding dresses on craigslist because the wedding was so close and I still didn't have my dress. The worst part about this dress shop is that Dave promised he would lace me up in my dress if I purchased my wedding gown and bridesmaids dresses from him. When I finally picked up my wedding dress I confirmed that they would be at my hotel to help me put it on, but Dave never showed up :( read more

Amazing. I went to the Prom review they had hosted and I fell in love with a dress. Dave found the time that night to make sure every girl had an amazing experience even with the place packed. I came back two days later to try on the dresses again and figure out which I liked. Evan helped me and was there to help zip up and out and actually complimented the dresses that looked good and helped to fix what didn't. I was very indecisive but Dave and him didn't get upset for one second. I would recommend this bridal shop to anyone for their service and the beautiful supply of dresses they have in their shop. I wish I could give this place more than five stars!! read more

I am not a girly girl who wears any type of dress on a regular basis and have absolutely been dreading shopping for a dress for my wedding. That being said, David listened me, let me show him what I thought I would possibly like and then it happened. It being...after I tried on a few that I picked and didn't like, he suggested a dress and asked me to remain open minded. I did and WOW!!! He picked out the perfect dress for me and made me feel like an actual Bride, which I thought wouldn't happen. I am very thankful to David for helping me with this endeavor and will reccomend him to everyone. Thank you David for turning what I thought would be a terrible experience into a blessed one! read more

I wish I could give this zero stars and I ALSO wish that I would have looked at all of these terrible reviews before I made an appointment here. Terrible selection of dresses. I was constantly belittled and multiple times was told that my opinion was wrong & that my taste was bad. My bridesmaids were all judged. Kim a few comments below was told that her breasts looked like a potato sack and the comment responding to her review was a complete and total lie. I was very kind in my appointment and it was clear that the man choosing dresses was agitated that I was not liking any samples he was pulling and I was rudely told to go find something I liked which honestly is how it should have started! He then went INTO the small dressing room where 3 of my bridesmaids were undressing to "help them out of their dresses" (why help when there are THREE shoved in there?) and proceeded to tell them that I was a bridezilla :) after my appointment I was told that bad reviews would get lost in the great ones that he has. I had the feeling he was worried I'd be writing a review & I wasn't planning on it until I read his response to Kim's review! A joke of a place & honestly I'm so happy it didn't work out because we found some great Hayley Paige dresses from another place that was horrified to hear the experience we had with Complete Bridal. So sorry for anyone who has to experience what we did that day and I can only hope that anyone reading Compete Bridal reviews on yelp will steer clear of this awful establishment and avoid the kind of experience we did! I hope your response to this is just as much of a lie that your response to Kim was we can all continue to laugh and share this story with the 200+ people invited to our wedding. read more

Every time I went into the shop, they were able to take care of me, and even another customer simultaneously, incredibly well. David, the man who helped me, knew what he was talking about and I was able to get a great dress that looked great and was a fabulous fit. Their prices are very reasonable compared to the average ones on the Internet and from some other shops as well. This was one of the first places I looked and didnt want to go anywhere else because of the great service and great selection of dresses! read more

This place is AMAZING!! David and his staff rock!! It is all men that work there, but makes sense since men will be the ones giving you their honest opinion on how you look in a dress! All the information I got from them was above & beyond. Another amazing thing was that they don't get all your information you contact them! I'm saying this because the other couple places I went to got my info & now my email is blowing up!! I would recommend this place to everyone. Make appt as they are all focused on you! They are absolutely amazing!!!! read more

I had a WONDERFUL experience with David (owner)! He truly focuses on the brides wants and needs! With her best interests in mind, he always finds a way to insure you will FEEL and LOOK beautiful on your wedding day! As a plus size bride, he made me feel confident and beautiful in my gown and listened to all of my requests! He came down to a very personal level and was very encouraging! He also handled the dresses for my bridal party! BEST decision I have EVER made! He was so helpful with my bridesmaids that could not agree on a style for anything! He found the perfect dress that looked AMAZING on all of my bridesmaids! No matter age or size- they looked gorgeous! I am so thankful I made the decision to go with Complete Bridal and recommend it every opportunity I get! I cannot thank Dave and Brandon enough! You truly made it a worry free and enjoyable experience! read more

Complete Bridal - Bridal Near Me - Dundee, Illinois

I wish I could give more stars, 5 is not nearly enough for David, Sylvia, and the staff. I was recommended to visit David because I had limited time, and the person that sent me, said he was the best. I had three problems when I first came to David, a time crunch, a limited budget and I'm not a my ideal weight. David is the owner, and when he heard I didn't have a lot to spend, it didn't change anything about how the way he treated me. He didn't pawn me off on some else or even balk. The first thing he did was work within my budget to find dresses that would flatter my figure. He was honest with me about what looked good and what didn't. I ended up ordering a bridesmaid dress with the intention of doing some alterations and modifications. Then I entered the next part of the process with Sylvia, the seamstress. Sylvia is such an artist, she listened to everything I wanted and made it happen. David was still present and by my side through the alteration process as well. When I saw myself in the final product of my dress my mouth dropped, this looked couture, not budget in anyway. I'm so grateful I was brought to David, Syliva, and the staff at Complete Bridal. I never have felt more Beauitful and I will be recommending Complete Bridal to anyone and everyone!!! I even went to their competition down the street, and they were completely rude and didn't make time or effort to help me!!! This is the REAL deal, I love this business!!! read more

Went there for bridesmaid dresses and the guy was super rude and told me my boobs looked like a potato sack. Bad experience.

I didn't make a Saturday appointment because I wasn't sure if we had time in our day to make it to Complete Bridal. But I looked on their website and it clearly states while appointments are preferred, Walk-ins are always welcome. Well that was clearly NOT the case. I have never had such rude customer service. The man rudely told us we were not welcome at all without an appointment and basically told us to leave as he tried to rush us out of the store. I will definitely not be back! I have never felt more un-welcomed in a store before! read more

What to say about this place... Well first the Owner Dave, he is is truly full of BS about everything he says. You will get his full attention... Until after you buy the dress, then you can't EVER get them on the phone, they never call you back! Went to my final fitting a week before my wedding, and my dress wasn't even touched! Went back 3 days later and it was hemmed and altered wrong. The day of the wedding my bussel came undone, I took it to be cleaned and learned they had sewn it wrong! This place is unprofessional, and seem to care only when you are looking to buy, once you purchased it, your old news... Brides Beware!!! read more