I found my dream dress at Genevieve's! Monika was a pleasure to work with. She was incredibly…read morepatient and understood the vision! Highly recommend Genevieve's!

First they could have a cleaner shop. In the folds of a $6000.00 wedding dress I looked at to try…read moreon there was a live cockroach in it and the sales lady tried to tell me it was a earwig I've seen both before and I know the difference between the two . She immediately whisked it away , and she nor did the manager or whoever was in charge even apologize. I definitely wouldn't be buying a dress from this shop who knows how many more dresses have cockroaches or their eggs on the dresses yuck .

I had such an amazing time yet again at Volle's. Sherley was helping me out this time, and she knew…read moreexactly the vision based on what I was saying. She completely went above and beyond when there was a limitation to the dress by calling the designer and seamstress. I would recommend Volle's to anyone!

Terrible experience we walked in they greeted us nice enough! very pushy not really understanding…read morewhat style the bride wanted they tried but nothing really was a wow dress even the ones they suggested were mediocre! we had a appointment at another shop earlier that day and what an wonder experience we had so disappointing in Volles really does not live up to all the hype ! So much time was wasted in them running up and down the stairs to find mediocre dresses! Would not recommend!!!

I had a great experience shopping at Bella's Bridal. Elvira was incredibly helpful, offering…read moresuggestions based on my preferences. We looked at catalogs, picked a dress, placed an order, fittings and alterations. This all happened in two weeks, just in time for my son's wedding. Thank you so much Elvira I love the dress!

This family owned bridal/quinceanera store was absolutely wonderful. We enjoyed the family very…read moremuch so. The owner did a wonderful job on my dress, knew exactly what I needed. I wish I would've known about that store before I actually bought my dress. I would've rather given them the business. So I urge anyone reading this that if they are looking for a wedding dress or any type of cocktail dress to check them out!

I've never actually been inside All About the Gown, yet all I have are good things to say about…read morethis establishment based on my interactions via telephone and Instagram. These people have integrity and want the best for their brides!! I was going to come here for my wedding dress until Governor Pritzker put a mandatory quarantine on Chicagoans when traveling from Wisconsin. When All About The Gown saw that I had already gotten a dress at a different Illinois bridal boutique on my Instagram (my wedding is only 8 months away, so it was definitely time) they commented with only kind words for me. This was so kinda and really spoke volumes on their character. If you want to be around kind women while choosing your gorgeous wedding dress, this is the place for you!! They are class acts, and I have seen their selection of wedding dresses on their Instagram, and they are gorgeous!! Also, it is a mother daughter team which I always love to see!!

Judy was amazing!!! Great location, extremely nice studio. Couldn't recommend more!!read more

I would give them zero stars if I could. I had a very disappointing experience at this bridal shop…read more From the moment I arrived, the staff was extremely rude. One of the higher-up employees was speaking very disrespectfully to the seamstress right in front of customers, which was really uncomfortable to witness. I arrived for my scheduled 11:00 appointment to simply pick up the dress--nothing needed to be done--but I was told I would have to come back at 5:00 to get it. They also never called me when the dress came in. Earlier in the process, they told me I needed to find my own seamstress for alterations, so I arranged that on my own. Then, because they didn't have my dress in on time, they suddenly told me they could "fit me in" with their seamstress instead. The whole situation felt very disorganized and frustrating. Overall, the customer service was poor and the experience was far more stressful than it should have been for something as important as a wedding dress. Unfortunately, I would not recommend this place.

I found my dream dress and had the best experience at The Crystal Bride! Cece was amazing and…read morehelped me in any way I needed! I truly recommend finding your dress and accessories here! I had alterations done here as well which was enjoyable and easier! It was a magical wedding day and I felt absolutely beautiful! Happily married since 5/31/25! Thank you The Crystal Bride!

Kathryn's Bridal is a lovely store for brides and in my situation Mother of the Bride. Many…read morechoices to choose from and wonderful customer service! Tammy was nice to work with too.

They were very accommodating, I had a cane and they made special arrangements for it.read more

DO NOT go to Debra for your alterations. Even if she was recommended by your bridal boutique. The…read morework she did on my wedding gown was just awful. I had and am still having an awful experience with Debra. From the beginning she was hard to communicate with. At first, I wanted to give her the benefit of the doubt because she had mentioned that she would be having some surgeries and would be trying to get the alterations done before then. But I regret giving her my dress at all. She never knew who I was or what she was altering for me whenever I spoke with her regarding my dress. This was a big red flag but she already had my dress. She was very forceful/rude when it came to payments being in cash only and constantly reminded me of this fact. The alterations she was going to do were adding a bustle, shortening the straps, replacing the zipper, fixing the snags on the lace, and adding cups. The buttons and hooks she added for the bustle are sloppily sewn on and make the fabric pucker and it does not lay correctly. They are also not evenly placed. There is also one hook missing. She did not shorten the straps (or she didn't shorten them enough because they still fall off my shoulders) or fix the snags. The zipper replacement was also very sloppy. You can see the zipper through my dress and it is crooked. I've spoken to another seamstress since and she confirms that the work is bad and very sloppy. As you can imagine, this was all very upsetting to me when I finally tried on my dress. Which she didn't mention that I should do before picking up the dress. My mom picked it up for me and I didn't have a final fitting. Not only was all of the sloppy work upsetting, but I also spent almost $300 on alterations that I will just have to have fixed by someone else. She also charged me for the cups to be added in but she did not finish the work. She wanted to wait to add the cups because they don't fair well in the dry cleaning process. At the time, I thought that waiting on the cups was fine because I assumed I would be going back to her to finish my alterations. I will not be returning to her for future work. I contacted Debra on more than one occasion to share my concerns and ask for a refund and her response further confirms that she does not know who I am and she does not remember my dress. She said that I had a final fitting with her and that I did not voice any of these concerns. As I stated earlier in my review, I did not have a final fitting. She never mentioned having one and rushed me to pick up the dress because she was having a surgery. Because I couldn't get there in her time frame, my mom picked up my dress for me. She did refund me the amount for the cup installation. Even if it doesn't come close to what I will have to pay to get it all fixed. I understand that she was having some surgeries but she should not have taken me on as a client if she could not deliver quality work. Debra is unprofessional and does not take the time to even try to know the client she is talking to.

Throughout the years my daughters have been coming here for their prom and homecomings-now here…read morecomes the weddings . Wouldn't go anywhere else . Deb is one talented and classy lady .