I came in late on a Friday afternoon after blowing a tire on the interstate. I was in town for a…read morewedding. I had called when I was on my way. Tom, Wendy and the staff found a solution that got me back on the road. Amazing service. THNAK YOU

I could not say enough good things about the crew at Powers. I was in a bad spot with a destroyed…read moretire and they helped me out in every way possible. This included calling for a rental car then driving me over to Enterprise to pick up the car. Their service restored my faith that there are good people left.

Over the weekend from Illinois to Green Bay, my car had a flat tire and needed to replace it for…read morethe ride home because the space saver is not intended for that 3+ hr ride home I made an appointment online for Monday morning to get either my tire patched or replaced. I arrived early to my appointment and was helped right away by Jonathan C (from my receipt) that after I explained my situation, inspected by flat, the space saver tire and showed me my options for replacing my tires. We chose the new tires, the time estimate was 1 hour and to come back at 12:30 and we went for lunch and the car was ready early and I needed new wipers and they called and asked if I would like them replaced and they did this for me. Amazing customer service Amazing speed of exceeding expectations. Great job done by all the team members who were there on Monday, 3/23/2026.

Bought tires here last fall that included rotation. Called early on a Saturday at 9:30 am to get my…read morefirst 5000 mile to have my tires rotated. I asked if I need an appointment and was told no, they are taking walk ins. I said ok I will come in the afternoon. I arrived at 2:30 and was told that they were busy. I checked in and said that I would come back by 4 PM. I returned before 4 pm and my car was not done until nearly 6 pm. I am sure I was pushed back on the schedule several times. Terrible service. The free rotation is a joke. I will just do it myself from now on

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

Third time coming here always friendly, helpful, clean comfortable waiting area, got my wipers…read morereplaced and alignment done at the same time, I'll be back again I'm sure!

Amazing help from the staff! They were able to help me right before closing with an emergency fix…read morefor my holiday weekend. I am super grateful!

I got a new set of tires (with a rebate) and an oil change…read more Professional sales and service! I will definitely recommend them to family and friends, And they have gained a life long customer today! Thank you

Pomps in West De Pere. Matt and Matt went above and beyond…read morewith customer service getting a 2nd party Goodyear credit card rebate issue resolved. First time working with them and I will surely be back. Highly recommend! Nice, friendly, professional and easy to work with. Tires look and ride great! A+ RATING.

Great place to get parts. Awesome customer service. Been there MANY times and always left with what…read moreI needed. Highly recommend this place.

My husband bought 4 (almost brand new) tires from Rhine Auto last September for my Nissan Murano…read more We were going to save them and put them on when we were selling the car. However, one of my tires need to be replaced this week. So we set it up with Discount Tires to install all 4 of the tires we bought from Rhine. The problem was that one of the tires had a bad side wall and we had to buy a replacement tire from Discount Tires. I called Rhine the next morning and spoke to Al Kiether in sales. I did not have my original invoice # but I explained to him the situation and told him the date the tires were bought along with the cost based on my credit card receipt. He said, he would look into it and get back to me. By 4:30pm that day Sara Evraets called me back saying Al asked her to follow up on this with me. She told me that she can replace the tire. I explained, that we already replaced the tire through Discount Tires and would appreciate a refund for the cost of the tire. She said she could process it back to our credit card that we used to pay with it and just asked that I send her the Discount Tires receipt for their records. I sent her the receipt that night and by the next morning before I even signed on for work, Sara had emailed me saying the refund will be processed that day and it should reflect on my credit card within the week. This company provided some of the best customer service I have come across!!! They were quick and very pleasant to work with!!! Thanks Al and Sara, I just wish all companies offered the level of customer service that you do. Keep it up!!! Thanks again, Shannon Hager

On the road and picked up a nail in a tire. Stopped at Pomp's in Fond du lac and got sorted…read morequickly. Probably the nicest people you'll meet anywhere.

the stafff are always friendly and helpful. They are always willing to answer questions.read more

Absolute scam artists, if you get a quote from cliffs get a second opinion from another mechanic…read more Took my car in because the exhaust was loud and they said they would need to replace my entire exhaust system costing around $1000. Took it to Midas and they replaced one part and it only cost me $300. Absolutely disgusting.

Great experience today with Cliff's. We had a miscommunication during my last appointment, and they…read morewent above and beyond today to make up for it. Definitely will go again-

These guys are the BEST. I have had service from them twice and they are so honest and they did a…read moreGREAT job.

The skilled and courteous professionals at Wittrock Tire and Muffler went right to work on my car,…read moreafter showing up without an appointment. They replaced the old muffler and exhaust tip within 30 minutes and charged a very fair price. The waiting area could use some updating, but I liked that I could see the repair work being performed. I was very pleased with their service and highly recommend them.

(Original Review) The wheels would have been great, if…read morethere hadn't been a manufacturers defect. Unfortunately, we bought the wheels a couple of months before installing them, assuming they would be great. When it came time to install them 2.5 months later, we found out there was a bad manufacturer's defect in one of the wheels that could be seen with the naked eye. Also, it was severely out of balance and the wheel cap didn't fit. Customer Service was super lacking. Phone number just leads to voicemail or referral to email them. Emailed them, and they basically said "not our problem, it's been over 30 days, you have to contact the manufacturer." So, we did, and the manufacturer's representative said "it's no big deal, we will replace it, but you do have to go through Custom Offsets." Ultimately, the ONLY option they gave us was: We had to pay for another new wheel, wait for it to arrive, make an appt and pay to have the tire swapped, and pay for shipping to send it back so they could "inspect it and refund us." Long story short, they sent updated every 2-4 days for nearly a month saying "the inspection hasn't happened yet" (keep in mind, the defect was VERY apparent). Finally, we called VISA and submitted a dispute (after 6 weeks of back and forth with this terrible company). They looked over our documentation and agreed that Custom Offsets was wrong, approving the dispute amount for the one extra wheel we were forced to purchase) Ironically, the SAME DAY VISA opened the dispute, we received an email from Custom Offsets saying the inspection was "complete" and the refund was being issued. I have to believe this was NOT a coincidence. I guess you just have to get the big dogs at VISA involved before they quit playing games with you. Save yourself the time and effort and buy from someone else. (UPDATED REVIEW) After posting reviews online, a representative from Custom Offsets reached out with a sincere apology for our troubles.  He was very nice, and even offered to send out an extra wheel for future use in case it is needed.  This gesture was appreciated, but I do wish they had put more of that effort in the first stages, before having all of the troubles along the way... It would have been the difference between a 5 star review and a 2 or 3 star... We understand that things happen, but the response from the company makes all the difference.

This is the second time I ordered from Custom Offset. I had a good experience the 1st time except…read moreshipping and tracking could use some work as it was very slow and the tracking system didn't work. The 2nd time, UGH, it was horrible! I spoke to the same sales rep I used the first time. Received my tires on a Friday and they didn't fit. I told the sales rep when ordering I had 17 in wheels/tires on my truck and he insisted these 16 in wheels/tires would work, stats told him online. Needless to say I was not happy when they didn't. Called and a female rep looked up and didn't know why he told me that, it clearly states those 16 in wheels/tires will not fit. Then the choas started!!! Took a MONTH before I got any resolution from Custom Offset. There is NO customer service line to call, everything is via email. HORRIBLE system, but I get it, cause why would customer service reps want to talk to angry customers for Custom Offset sales reps, MISTAKES. Long story short, after I had to prove my point of how they didn't fit, by putting the tire back on and showing them by taking pictures, I also narrated a video as I could see the headache this return was going to be. Custom Offset customer service advised, (via email) I then needed to wrap everything up to be picked up again, which Custom Offset customer service scheduled and I took that Friday off to be home when the freight was scheduled to show, but guess what????? NOBODY SHOWED up!!! Plus the customer service even sent me a message, the day before to REMIND me of the pick up. I was pissed that I waited around ALL DAY.... I finally found a name of the freight that I GOOGLED and called them, because you can't call anybody in customer service at Custom Offset as their Customer Service only works by email, remember. The freight company stated there was NOTHING scheduled for that day, but she was scheduling for the following Monday, and being I went through her at the freight company customer service line, that following Monday the freight company showed up! I had no communication from Custom Offset, even though I sent several emails. It's irritating that Custom Offset is quick to take your money, but EXTREMELY SLOW to return. I did get a full refund but the hoops I had to jump through was INSANE!!! I wouldn't recommend this company at all. I say buy local! I know I learned my lesson! Disappointed customer. Dave R.