Water dispenser on 13 year old Samsung refrigerator was leaking. Requested diagnostic and repair…read more Tech was scheduled next day and was prompt. Repair was diagnosed and repaired within an hour. Very happy with response and repair. Works perfectly.

I have refrigerator that had stopped working and I needed it fixed immediately before I lost all of…read morethe food that was in it. I called Appliance Service Plus and spoke with a really nice gentleman by the name of Paul. He went through some trouble shooting ideas with me over the phone and I was able to get my refrigerator up and running without a service call. Wow! what great service. He was willing to come to my house today if I needed him, but since his trouble shooting idea worked it saved me a service call and all of the food in my refrigerator. I had called a couple other places that were not able to come today and they didn't seem to care about helping me at all. I will definitely call Paul in the future for any appliance needs that I have. He seems very honest and caring to me.

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.

Complete rip off! $175 for absolutely nothing. The error code on our dishwasher told what the issue…read morewas he was here twice and didn't fix it either time. Just tried to sell us a $600 part that wasn't the issue. Total scammers. Avoid no matter what!!!

Don't waste your time with this one. I've been rescheduled 4 times. absolute joke of a company. I…read moretell them my availability and then the day of they always try to come specifically when I tell them I can't be there.

I called Johnson Appliance this morning at 9 am- I have a Whirlpool Duet washer that has a…read moremalfunctioning door. A code F26 flashes when trying to start the washer. I told this to them- I thought they would be able to figure out I needed a new door switch since they are professional appliance repairmen. After all, a simple internet search told us what the code meant! The repairman showed up late, I showed him what the problem was. He went out to his truck to see if he had the part- after 20 minutes, he came back in, said the part would take 2 or 3 days to get and charged me 65.00! Too bad they wouldn't tell me this morning that they did not have the part. Would have saved me a day of waiting for this guy to show up and 65.00 paid to him for basically sitting in his truck for 40 minutes- 20 minutes when he got to my house (I was watching when he pulled up) and 20 minutes to look for the part! Just checked my receipt- it says paid Visa 65.00 (it was a Discover card) and to the right of that it says door latch 125.00, labor 35.00 and service 65.00- an estimate for 225.00? Online the part is available for 80.00. So...tonight my husband and I are making a trip to Sears Outlet to buy a new washer. By the way- I love Sears Outlet and I love their repair people. Too bad our washer was no longer under warranty. It lasted 11 years with only one repair. How this business got an A+ rating from the Better Business Bureau is beyond me!!

Kinda helped. Wasn't complete fix. 1 1/2 hrs late with no heads up. Only after us trying to…read morereach them did they say they would be late. It was another hour before he showed. No apology or concern about customer. Tech seemed to have memory issues regarding appointment times & refused to come back out without additional new service fees. Disappointed. It seemed shady.

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

Did a fantastic job fixing our dishwasher. He was quick to respond and quick to get to our house…read morefor the repair. Will use again if we need another repair.

Great job, hired to repair stove and dishwasher -- he provided a free estimate on my fridge as well…read morebut unfortunately the work was not worth keeping the fridge. Will definitely repeat if I have any appliance problems.