tried to rent a unit, signed a lease gave info for payment and apparently because I didn't return…read more phone call my lease was vacated and they refuse to rent me anything. there's plenty of places to go. choose literally ANYWHERE else

I don't think the staff could be more rude. I am sure their storage is fine, but o refuse to help…read moreemployee someone who treated the public in this manner. The owners are losing business by allowing their current front office staff to communicate with potential customers.

I had them pack my things they threw things boxes no wrap. These were collectables that I can not…read morereplace, They were in such a hurry they my $300 vacuum behind, be careful if you have them. My great mother desk was gouged this could not be fixed because they were so deep And it could go on and on

Moving is stressful.. I'd rather hang out at the DMV then move I hate it so much, however, these…read moreguys were amazing. The office person made everything so simple. I was able to complete paperwork ahead of time so it made it easy to just sign off and pay the movers. We had three movers and the guys were careful, efficient, and helpful. Patient too because we waited for a 1/2 hour for the person with our keys to arrive. They worked fast and certainly handled everything with care. Highly recommend and will definitely use again.

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Professional, Courteous, Efficient, Patient! I recommend A To Z Moving for all moving services…read more They sent a team of young men. They did not smell like marijuana. They did not smell like smoke. They were a strong coordinated effort. Hiram, Daniel, Jay and I can't think of the other young man, made the brand! Thank you all!!!!

Would not recommend. The estimator will agree to take most items except chemicals or flammable…read morestuff. Understandable. When the truck arrives and Norm is your driver, all bets are off. He walked up the drive and started pointing to items and said "not taking that" before even introduced himself. Refused to have workers take items to attic even though while loading items clearly marked attic to go to new place he observed. Once at new place refused to have things taken to attic saying unsafe WITHOUT even looking in attic. Attic is fully floored we have no basement. Told us the way we packed items was terrible and if we were in the military we would be fired???? WTH?? Chose to pack our own vs paying 50$!a box. Norm was a very abrasive and lacks customer skills. Choose another company Very abrasive man.

If the was the ability to put negative stars I certainly would. I cannot stress enough not to use…read morethese people. As soon as they picked up our items they were a nightmare to work with. Sales estimator didn't explain what I'd refer to as the "small print" they lost multiple items, but seeing it was packed by us they refuse any liability, our treadmill arrived damaged we were told to submit a claim, unit was too old to get parts for so we replaced it, then they refused the claim, stating that they needed to inspect it at no time during the conversation was that mentioned. They off loaded items that we told them were not ours they didn't care said it had our numbers on it. Advised the office of the items if someone else may be looking for them, they didn't care. Took a check for storage for 6+ months, day of the delivery we're informed cash or money order or no delivery. Please do yourself a favor and go anywhere other than Lippincotte!!! look at the other reviews this isn't a 1 off. HORRIBLE!!!

Randomly closed during posted hours. A real annoyance when you've driven from far away.read more

My last three experiences were very disappointing, with inept, rude and incompetent sales help…read more Although I called in advance to double-check on supply availability and service, (to avoid a wasted trip out) upon arrival I was told that they did NOT have what I'd previously called to confirm and needed. On my second trip, I was told to come back because the manager was not on the premises. (Why they were unable to use the phone and call for assistance is still a mystery.) On my final trip, the saleswoman once again informed me that the manager was not on the premises also letting me know she did not know how to do the transaction required, and became defensive and belligerent... It was a simple return. Why would a manager leave someone in charge who was so obviously unqualified to do the job? Three negative experiences were more than enough to convince me to find an alternative shipper and supplier.

THEY REALLY DESERVE NO STARS!!!!!!!!!!…read more Terrible AWFUL company. Based on the many bad reviews I see this is how they operate on a daily basis and do not care as long as they are collecting the usurious, undisclosed and unauthorized fees they charge. They lie, pull bait & switch antics, change quoted prices and every single employee from Aaron to Julio to Amber to Jessica are nasty, rude & ignorant, not to mention AWFUL at their jobs. They all back up each other's bad behavior and lies every chance they get. They are also terrible at what they are in business for because many of my stored belongings were damaged and broken, including a vintage coffee table they stored on its side and then piled heavy boxes on top of it, breaking one of the legs. Not surprisingly they ignored every attempt I made for restitution. Their unprofessional approach was for both Aaron and Julio to ignore my emails & hang up on me each time I called. This horrible company-which operates eight-8!-moving companies under 8 different names-should be shut down. Why 8, you ask? How else could they stay in business under one name with all the complaints against them?

I want to start by sharing the positive. AMAZING movers. Dominique, Josè, Chris, Shaon, Eric and…read moreAngel were strong, pleasant and worked the whole time, taking great care with my belongings and my home as they moved furniture and boxes. Now the truth about this company. 1. DO NOT USE THEM UNLESS YOU WANT TO SPEND WAY MORE MONEY THAN YOU HAVE TO AND DEAL WITH DIFFICULT MANAGEMENT. For the move out, the crew showed up 4:45 on a Friday evening, 15 minutes before they closed for the weekend. The following expenses resulted from their unavailability. 2. DO NOT STORE WITH THEM. It was at about 8PM, 3 hours after the movers had started packing up the truck, that I learned that the unload took as much time as the packing up, since my belongings were to be stored in small crates that needed to be carefully loaded to maximize the small space. And if $50/month/crate sounds cheap, know that my home (I lived alone!!!) belongings filled 7 of them, for a whopping $350/month (At a storage place same square footage would have been more like $200/month with a quick and easy move in, right there saving a fortune in hourly charges of $180/hour) 2. THEY INSIST ON ALL MONEY UP FRONT...Like I'm going to stiff them when they have my entire home in their truck! Because I was unwilling to pay up front, hoping to be able to leave my belongings elsewhere after learning of the time-consuming unload (At $180/hour) they kept my stuff in the truck and were not available until Monday (Their fault, NOT mine as I tried to call them but they were closed. Remember, the movers showed up 15 minutes before closing on that previous Friday!) They could have/should have called me on Saturday to discuss why i had not paid and what I wanted to do. Clearly they did not because they were closed and had no intention of unloading the truck before zTuesday anyway! They attempted to charge me 4 days of storage on their truck at $200/night. Are you kidding me? Since THEY were unavailable to discuss this new development in my charge, and various options? 3. THEY CANNOT COUNT OR BE TRUSTED TO KEEP THEIR WORD. I was assured that the $350/month was for the 1st month and then would be a daily charge after that. When I was finally ready to move into my next home, I arranged the date (I must say that the owner did make special arrangements to accommodate my move in date. Kudos to Aaron) and as soon as the movers arrived, it was "pay up first' policy. And they attempted to charge me $385 for the partial month. Not only was this not a per diem charge (I was 4 days short of a month, thus should have been 26/30th of $350, or $303), but they could not even remember their normal rate and I had to argue for the $350/month charge (Remember, it was $50/month/crate and supposedly I had filled 7 of them.). I had to pay this $350+8 hours labor up front before they would open the doors of the truck. I was not comfortable paying in advance as that would necessitate trusting that they would refund the overpayment should it take less time. 4. THEY WILL TAKE EVERY SINGLE PENNY THAT THEY CAN. I paid the 8 hours and it took them 7 but they only refunded me $130, NOT $180+4% credit card charge, since it took them 10 minutes to get to me (They drive OLD slow trucks) That's when I asked for the refund on the overpayment on the storage but of course I was denied. Shocking! 4. Again the movers were amazing but I would HIGHLY recommend using another company that has good reviews. Did I mention that only after I began to see the untrustworthiness of this company, did I bother to look at the reviews (MOSTLY BAD and about 2 stars). Believe what you read from the public. We know and can save you a lot of frustration and even money