Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!

I have been a customer of theirs for many years. When I needed a new desktop computer for my…read moreoffice, they built a computer for me based on my wants and needs. They have always been very honest. I won't go anywhere else. Very nice people to deal with.

I'm a past customer, and I came in today to have a few things appraised just to see how much…read morethey're worth, and hopefully sell it. The guy ran around and sugar coated and low balled me for $15 for corsair 8gb 4x2 1333mhz ram, A-Data 8GB (4x2) 1600mhz, and I quote from his mouth "A piece of s*** laptop" Asus 2.4gz Intel celeron dual core 4gb of ram and a 256gb crucial solid state drive that I installed in there because my aunt gave me a laptop to repair and I didn't have the proof of purchase for it, but I did for the ram. That's fine. He apparently was getting agitated because I was knowledgable about hardware, and since I'm an Engineer, and have been an IT professional for the past 11 years I was respectful, calm, and strictly doing business about the items I had on hand. I am a customer who actually knows their stuff. I then said, "I know what you're doing - buying this stuff cheap so you can profit from it, and I'm aware and cool with that, but you're talking about a reputation for what? I don't know? All I asked for was an offer that I asked for two times, and you gave me an offer for 15 bucks and being not interested is not clear. Business is not business without going back and forth and working out a deal. That's part of the job. The guy not only disrespected me, he yelled at me, and kicked me out of his non business like shop. I said, "Wow!! You're kicking me out!?" I grabbed my things and then he slammed the door behind me!! I would call you sir, but you're nothing more than a flea. You're a loose cannon and most likely bipolar. Very unprofessional, especially when this guy had a client in the shop while I was in there to witness what happened. I went across the street to the other shop to sell the same items and the computer world shop on street road and both of them were very professional and also said bad things about you and said you've also yelled at them to give you business. This is part of the computer world dude. You fix, you sell, you deal with people giving you business through referrals no matter what it is. Don't be an a**h***!!!

Total Computer Services performed better than any other person or solution I have worked with…read more They were professional , patient and met their stated goals to correct my issues. I found their pricing to be equal or lower than past work I have had done. Don't let their small store front be off-putting. They performed at a much higher level compared to any other option I chose before. I will continue working with them as needed. Alan Golombek

This is the easiest computer repair shop I have ever dealt with. Much less expensive than the snob…read morestore in Doylestown. Kyleigh is very patient with my ridiculous questions and explains everything in language which I understand. So glad I found them. Totally worth the ride.

Great place! They know what hey are doing and reasonable in cost ---- really reasonable ----- they…read moreare the place I trust and enjoy!!!!! Great folks!!!!!hn H.

Mark and Orchid Muff are the best. Great service and responsive. Been doing business with them for…read morealmost 25 years and they always solve the problem. It really is a joy to work with North End Computers. They never disappoint.

I had LAN ports in my home that weren't working and I reached out to Chris on the issue. What a…read moregentleman! He advised me over the phone, guided me so I could self resolve the issue and then reached out a week later to find out whether the issue was resolved. It's rare these days for anyone to do that..and it just shows what a remarkable professional Chris is. He's knowledgeable, professional and just a good human being. He's first on my list when I need to engage a professional for technology services.

Chris Taylor has consulted for 2 decades in my mental health practice:…read more 1. His deep knowledge informs selecting new equipment as needed 2. He skillfully analyzes concerns either remotely or in person 3. Professional charges for services are fair and worth the investment Judith Coche Anderson, Ph.D,A.B.P.P.,retired Clinical Psychologist

I had used Keith's services ages ago when I purchased my condominium in 2015. I have been plagued…read morewith a slow internet connection since installing my Mesh Eero wifi. Thankfully, I had kept Keith's number in my cell . He installed a Google Wifi Router for me this morning and everything is working great again! I highly recommend his patience and expertise.

Keith was very helpful and understanding. Reasonably priced to get my laptop up and working. Thank…read moreyou so much. He was prompt and helpful. I now have a laptop that responds and doesn't frustrate me. Kept me up to date with the progress. Thank you again,

Was experiencing issues with my IPhone not taking a charge. Discovered this company on goggle and…read moredecided to see if they could help. Well, the technician identified the problem and in ten minutes I was back in business ! From now on-this is my go-to company for iPhone issues! Thanks

I am a professional iPad refurbisher. While I have the skills necessary to replace the hardware on…read moremany of the iPad Generation models, I do not have the skills necessary to replace defective components on the motherboards. Quan, at AQ Wireless, possesses all of the micro soldering skills needed to do those repairs. I have personally refurbished and resold over 1,000 iPads in the last 6 years. A decent number of those iPads required the replacement of FPC cable connectors and charging port flex cables on the motherboards. I am absolutely blessed to have found Quan and AQ Wireless located in Havertown PA. Repairs are done quickly and return shipping is free! I cannot recommend this company more highly.

Fast service, reasonable prices and they have a great knowledge of technology, both of computers,…read morephones, etc. I would highly recommend them. They help me out and transferring data from my old computer to a new one and a very reasonable price.

David is fabulous. He is knowledgeable, personable, and completely focused on his customers and…read moretheir needs. David is focused on long-term relationships rather than quick sales; he looks out for you and your business. I can't recommend him highly enough.