This is a new location and the service was okay. It took me roughly 10 minutes to see someone to…read moredraw my blood. I don't recall even making a fist and four vials were drawn. Make sure you have your ID, insurance card and copay ready. The place has a fresh coat of paint and clean. Ample parking and new signage outside so it's easy to find.

I came here just to ask a simple question about insurance. The front desk lady seemed unhappy to…read morehelp. She started talking to her coworker in their own language about how I was bothering her work and how annoying I was. She was pretty shocked and embarassed when I replied to her in Mandarin and understood everything she said. She apologize, but it shouldn't have happened in the first place. It made me feel disrespected.

The lady signing in at front desk AND being a phlebotomist on 8/5/26 at 1pm..you go girl!!…read moreSuperwoman.. hard working for sure!! I had to ask what her name was..Victoria. She was the only person working, but had everything under control. The line was very long and everyone was trying to rush in at 1 as soon as the doors opened from lunch break..this girl needs a raise! She kept a big smile on her beautiful face and not to mention..got my blood drawn painless which is a huge plus!! Thank you Victoria! We need more people like you in this world!! Much love!!

Lazy workers. I came today at 1130, only one customer is at the lobby. The whole place is empty…read more But they turned us away and said its lunch break and will be back at 1pm. You are telling me your break starts at 1130 to 1300? Lazy lazy

The ladies here are so nice and very efficient. They have to deal with all types of clients and…read morepaperwork, but they manage to keep things moving quickly. Everytime I've been here over the years, I've had a good experience with the ladies at the front desk who handle the insurance and blood draw. I am thankful to have such good staff here at this location.

I had an extremely disappointing experience at this location. Unfortunately, the customer service…read morewas unacceptable, and the laboratory area appeared unclean, which raised serious concerns about the facility's standards. Additionally, the employee (Asian Female) assisting us at the Hacienda Heights location on Colima was rude, dismissive, and unprofessional throughout the interaction. To the point where she closed the door in my face and said "Come Back tomorrow". Mind you we got arrived 15 minutes before they closed. As a customer, I expect to be treated with courtesy and respect, regardless of the circumstances. It is concerning that someone displaying such poor customer service skills would be placed in a position that requires direct interaction with the public. I sincerely hope management takes this feedback seriously, addresses the cleanliness concerns, and provides additional customer service training to ensure future customers receive the level of professionalism and respect they deserve. HORRIBLE PLACE!!!!

Today I went to Quest Diagnostics at Hacienda heights, with a long list of lab work. One of the…read moresheets was from LabCorp. My primary doctor thought I still had the old insurance, so she emailed me all the lab requests, which had LabCorp on the paper. My insurance no longer covers that, so I went to Quest Diagnostics anyway, because it's so hard to contact my primary doctor's office to change it. Natalie, the person who drew my blood, patiently re-entered all the codes into the computer to match Quest Diagnostics. I was so nervous that I asked her how many vials of blood she would take, and she said ten. That made me even more nervous. She asked me if I had been drinking water. I said I had, and that I'd drunk a whole bottle, because I've never had a good experience with blood draws. I mostly kept my eyes closed. When she put the needle in my arm, it was only a pinch, so she was really an expert. I remember being traumatized by another doctor who took my blood, but Natalie's entire energy was very calm, friendly, and connecting. We need more people like this in places of high anxiety. After the eighth vial, I felt dizzy, and when I opened my eyes, I had double vision. She asked whether she should stop, and I told her to just finish. Then she took me to another room and put wet cold paper towel on the back of my head to help with blood pressure or something. I quickly chew on Chinese dates that I prepared for. I normally don't do well with fasting especialIy after 12 pm. I felt good feeling taken care of. Thank you, Natalie!

Never do stand by here it can make you wait for more than 4…read morehrs. ask your doc. to refer to other places

I went July 1, 2026 to have my blood drawn. The lady at the front desk was rude and did didn't…read morereally explain procedure. The lady that drew my blood did a good job, but she was also rude and cold. It was hard to understand her questions and she looked like she was irritated, but it's not my fault that she doesn't speak very good English I had to keep asking her to repeat herself. Overall, it was efficient and I got it done. The bathroom here was disgusting and paint is peeling all over the walls in the restroom.

I was only here for about twenty minutes for blood work. At my PCP, they told me to make an…read moreappointment, but I just came in as a walk in. This location opens at 7:30am and I arrived at 8:00am. The security guard outside was so helpful and gave me directions. When I arrived, I grabbed a number and took a seat. The lady at the front was not nice at all, but she's efficient so I'll give her that. The lady who drew my blood was much nicer but she had to dig the needle around a bit. Luckily, I'm not afraid of needles. Overall, it was fine but I prefer quest diagnostics.

First! Great place to get your blood work done. The nurse that works here is excellent! You barely…read morefeel the pain of the needle haha and I hate needles. Very fast although there sometime is a huge line. I think they have 2 nurses here but often times I only see one so it takes awhile at times.... Especially since this place is located near hospitals.

If I select ZERO star, I would! The lab tech, Gloria Lee is a rude, obnoxious, unprofessional…read moreindividual who lacks customer service skills. How do you stick a needle and then fish for veins?! Are you fucking kidding me? Then you say you are sorry and don't be nervous? After I complained loudly about her wrong doing, she proceeded to speak Taiwanese and thought I don't understand. Guess what? I do!!! Yes, I'm angry! Moron Gloria.

A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

The wait time is horrendous. The workers act like they don't want to help you, ignore you or…read morepretend not to see you when you have a question and when they do acknowledge you, they act like they don't understand you or just tell you to grab a number and wait your turn. However the blood draws at this place is the best. They draw blood from you and you don't even feel it. That's why I keep coming back even though the service is the worst ever!

Most Mickey Mouse medical operation I've ever seen. I don't know how they haven't been shut down…read moreby the state yet. Times like these is when I wish I had Kaiser Permanente.

Service is generally very quick and efficient. I normally walk in without an appointment and am in…read moreand out within 10-15 minutes. Parking is easy since it's located in a huge strip mall. The lab techs are always very professional and friendly. I've been here dozens of times it's always an easy check-in process. Getting bloodwork drawn is swift as they make it as quick and painless as possible. *Note: They will moving to a brand new location 5/18

First time coming to a LabCorp location. Usually near the LA area but every other location had 1-2…read morehour wait times and not enough room to sit/wait inside. We decided to make the drive here since it was only about a 17 min drive and it was empty! I didn't have an appointment and my experience was fast & friendly. I was in and out within 7-10 minutes I'd say. Definitely recommend. Would come to this location again. Friendly staff & fast service!!

I had an appointment this morning for 9:10 for my son to get some bloodwork done. I checked in on…read moremy phone after we got there at 9 and after providing insurance info and lab orders, we were called in about 5 min later. My son was very nervous but the lab techs were very kind and answered all his questions and did their best to calm his nerves. Shout out to Eric who did the blood draw, my kid said it didn't hurt and was surprised how quickly it all went. Thankful for patient staff and their support.

So I didn't take my own advice and came back to this location for a blood test due to convenience…read moreand guess what. Apparently their system is down and I had to wait about 45 min past my appointment time making me late for work again . Already two bad experiences here... Coincidence? However, the gentlemen at the front desk has always been friendly and I could tell he tries his best. Also, my phlebotomist this time was extremely nice and careful. She took the time to double check all my lab work and talk me through what was done.