1:19AM 12/6/2021 I had a confirmed ticket and Greyhound left…read moreme stranded in the cold (37dF) and the dark (midnight) at the Everett WA bus station. The bus came to the Everett station 15min. late, the driver looked at my confirmed ticket, and said he will not drive me to my destination in Weed CA. He said he will only drive as far as Seattle, and then the bus will be out of commission because he won't drive it any further. Then he told me to get off his bus and get another bus tomorrow, or sleep on the street in Seattle, because Greyhound will not put me up in a hotel in Seattle even though Greyhound screwed (he says) up my ticket and the bus scheduling. Greyhound, are you really this incompetent? Really that bad?

I would not travel on Greyhound unless you are truly desperate. I am on my honeymoon and was trying…read moreto get from Whidbey Island, WA, to Vancouver, BC, by way of the Everett, WA, bus station. We were an hour early for our 6:35 p.m. bus. We waited and waited, then began calling -- the web site eventually showed a 7:18 p.m. arrival in Everett, but no sign of the bus. At about 7:30 multiple customer service reps said the bus was still in Seattle an hour away. At 8:15 p.m., with it getting dark (the bus station is in the middle of nowhere), and needing to catch a flight the next morning, we decided the best/only option was taking an Uber up to Vancouver -- it cost $200. The web site showed the bus eventually left Seattle at 9:03 p.m., 3 1/2 hours after it was supposed to leave. (As of the next day, it still showed a 7:18 p.m. arrival in Everett and I have no idea if it ever came.) The best customer service could do for the $200 I am out plus the hours we spent waiting and on the phone with customer service was the bare minimum of refunding the cost of the original tickets that we didn't use. I am surprised/disappointed a company that's been around 100 years couldn't do better than this, in all areas.

Minus 5 stars…read more Restrooms have NO water. No soap. No paper towels. No mirror. If you want, wash up at the Communal Sink between the restrooms. In full public view Btw, Very few people do. Gross. Gross Gross. GROSS.

I was in town for a game, and thankfully Everett's station was nearby with Amtrak operating out of…read moreit. The station is currently very closed off due to COVID safety protocols. For those particularly interested: -Hand sanitizer station is at the entrance -Masks are enforced while inside and on the train platform (Customer service provides masks to anyone who doesn't have one, even those just using the restroom) -Currently vaccination status is not checked -Social distancing is encouraged inside -Only one door is open (front of the building) -Plastic barriers throughout the lobby to manage foot traffic. Expect to have to walk in a loop to go to the restroom Restrooms are available to the public as well, and are in moderately decent condition. No paper towels, and the hand dryers are very weak/take awhile. If you're arriving or departing on a Greyhound or Amtrak bus, there's a separate area which is to the far right of the building. Taking the bus from Seattle to Spokane? If you're stopping at Everett and your driver gives you 10mins to step out and use the restroom, be mindful that you may not make that 10min window given the distance to/from and if the restrooms are crowded.

First of all one of your bus drivers flipped me off the other day after parking in the middle of…read morethe street outside of a medical center and allowing people to come off with cardboard signs screaming obscenities at everyone who walked by including children and tourists. 0 out of 5 stars absolutely unprofessional gross behavior not a good look I know myself and others in my community are very upset and will not be supporting again.

Victor and Anatoli were very friendly and we feel very safe inside the bus. Good job…read more Thank you

Pierce was incredibly punctual, a great communicator and great driver!…read more Highly recommend and hope to have another occasion to book with them

We booked last minute to go to the Super Bowl parade. None of us really knew what to expect, but it…read moreturned out perfectly. Roberto was able to drop us off right at Lumen Field and pick us up in the same spot. The bus was super nice, in great condition and clean, the sound system was great too. We will book with them again!

Very special thanks to Presidential for taking terrific care of guests at my semi annual trip to…read moreWillamette Valley! group travel is much easier with Presidential Transpo at the wheel.

Presidential Transport is top notch. They are professional, timely, and have a super friendly…read morestaff. They have a wide variety of transportation options and are great at creative logistics. We have been using PT for our art walk to increase accessibility across this free public neighborhood event. The party bus has been a super popular (and very FUN!) way to get around town during our event. We are even thinking of adding karaoke next month! (the has a tv screen and sound system) Highly recommend !

Had a pickup confirmed through their website for 0400 since it says they are a 24/7 service. I…read morebooked it 5 days in advance. Driver was a no show. Thank god for uber or I would have missed my flight.

From the owner: Everett Airport Taxi has been serving the East Side area for more then 12 Years. We provide service…read moreto the following areas Everett, Bellevue, Redmond, Kirkland, Issaquah, Sammamish, Mercer Island, Snoqualmie, Fall City, Renton, Bothell, Woodinville, Mill Creek, Seattle and Seattle Tacoma International Airport with comfortable late model cars.Airport Taxi Service features 24/7 flat rate reliable transportation that you can trust. Whether you need a ride to the Airport, or from the Airport. Our fleet consists of Town Cars, SUV's , Van's and Shuttle Buses. We can accommodate any number of passengers. When you're looking for a Taxi to Airport, we realize that you need to be on time. You also need an affordable rate and a safe & dependable driver you can count on. We enjoy building a relationship with our customers who can count on us for their transportation needs time and time again. All Everett Airport Taxi's are clean, safe, and fully equipped to make your ride pleasant. The taxis even take a positive environmental stance by being either hybrid vehicles or by running on natural gas. If you already have your flight information and know what time your flight is arriving or leaving, we recommend making a reservation in advance. That way, you'll be guaranteed to get to or from the airport on time and hassle free. When your flight lands your Airport Taxi will be on standby.

I had the opportunity to chaperone Grad Night for HNA c/o 2024 on May 30, 2024. There was a mishap…read morewith the transportation company that was originally scheduled for the night. At the last moment a new company was secured. As we were loading the buses I was pleasantly shocked and surprised to see the name of the company and knew that we were in good hands. I have known the owner for years. We are family. Everything went well and we had a great time. Thank You for everything.

Apparently common sense isnt so common with this shuttle service as they try to navigate the new…read morestreets of downtown Seattle (those darn hills just popped up overnight). If this was the first time they got stuck, I'd give them a pass.... maybe they should pray harder next time? #notsoblessed

DO NOT Trust them. I had an interaction with their staff who proceeded to tell me HOW things are…read moredone and not done. I was not impressed with his poor language as the general manager told me to go "F" myself. Stay away from this company.

From the owner: Puget Sound Coach Lines have been providing professional custom coach trips both locally and long…read moredistance. We can accommodate large groups in our sedans, vans, minibuses, and deluxe motor coaches. We offer custom charters for all occasions. Call us today for more information.

This is my first negative review of a company. They are getting one star because at least the…read morecompany sent a vehicle and the driver was nice. It stops there. I reserved a Mercedes sprinter van including the works(bar, tv, refrigerator, neon lights) for my father's 80th birthday. I prepaid the rental and tip as requested by the company (maybe this was my first mistake). Upon the day of the service, I was contacted by the driver that he would be late because the van had a flat tire. That was fine, things happen. However, when the driver finally arrived, he brought a standard white ford van with no extras. It was not what I paid for. As we had our family all waiting to take my dad on his birthday trip, I did not make a fuss and we made the best of it (including stopping at Walmart for a cooler and ice). The next day, I politely emailed the company and asked for a refund of the difference between the rental costs of the two vans (a reasonable ask and good business). No response. I emailed again, no response. I called and the person on the phone acknowledged getting the emails and the manager would call me. This is not a company you want to do business with. I question now if the vehicles pictured on their website even exist. You only get one 80th birthday (many won't even get that). Everett limo ruined it.

We had the pleasure of utilizing these guys' service. They were very professional, respectful and…read morevery flexible. The limo driver was friendly and attentive to the party's needs. I would recommend them to anyone who is after top notch service