We planned a vacation to San Diego, and needed to rent a wheelchair accessible van for the 4th of July weekend.
Our contact met us at the airport, showed us how to work the vehicle and we were on our way shortly after. Quick and easy, just the way I like it. They were even available to pick up the van at the airport on July 4th.
We did have some issues with the van. The van door wheel popped out of it's track. My sister and I turned into Incredible Hulks and eventually fixed it. We decided not to use that side of the door anymore after that fiasco.
When we notified our contact about the door problem, she said it was no big deal and they would make sure to take the van into the shop for repairs. Trust me, a door not closing properly, is definitely a big deal.
I recommend this company, with reservations, if you are traveling with a person that has special needs. Make sure to check the van doors and all the electrical functions before driving off. read more