1/5 Stars: Dismissive Staff and Constant Upselling…read more I'm submitting this review after years of frustration, which ended with a poor phone interaction this morning. The dental hygienist and Anna, the manager that helped me when things escalated in the end, are the only positives: they are both truly outstanding, empathetic, and excellent at their jobs. The practice is clearly focused on money, not patient care. This morning's call exposed this perfectly: when I called to clarify a supposed "cavity," I learned they were actually pushing for a crown without any real medical justification or explanation. When I tried to understand the proposed treatment, receptionist Dania was incredibly dismissive and unhelpful. I was baffled by her lack of care. Between the constant, unjustified upselling and the poor administrative service, it's clear the patient is not the priority here. Also, the high staff turnover is a big issue: I've rarely seen the same dentist twice, which compromises continuity of care. Finally, getting my patient records transferred was deliberately difficult. It took four emails, three phone calls and I ultimately had to reference my HIPAA rights before they would release my records. This administrative obstruction clearly shows their resistance to letting patients seek care elsewhere. I'm moving my business to a more empathetic dental office in Coral Gables. Do better.

If I could leave 10 stars I would. The doctor and all his staff are amazing! Johanna the hygienist…read moreis the absolute best with the cleanings! Super recommended

Dr Bana is a great caring knowledgeable dentist. The staff are accommodating. Is like visiting your…read morefamily. Feel comfortable in the environment. Beautiful clean office.

I'm terrified of dental visits, but this dentist changed my mind. Gentle, patient, and explained…read moreevery step before starting. The office feels modern and calming.

The best dentist in SOUTH FLORIDA hands down. Gentle and very professional. Amazing prices and fast…read moreavailability.

Absolute dedication from both dentist to its clients. Detailed personal service with patient and…read morecourteous staff. Prices are not bad and CareCredit it's accepted.

10/10 service, highly recommend:…read more For starters, Dr. Camacho is brilliant. Without question, a genius in the dental world. He runs a very professional practice and is very knowledgeable. Very easy to understand his explanations and very talented in his work. I had a really bad pain in my tooth and he was able to fix this almost instantly after a quick review. He knew exactly how to help me and I had no pain right after his quick fix. The entire team is professional, polite, and a great staff. Dr. Camacho's other dentists are great as well and are also, very professional, like himself. Worth noting that they are very easy to schedule with via text or call and very reliable. I highly recommend this practice as this is by far the best dental practice I have found in over 5-years of living in South Florida. Not to mention, great location, too, and very modern office.

I had a filling done Dental World of Miami at less than a year ago. The tooth became painful and…read moresensitive to cold, and an X-ray showed that the filling had separated. Despite this being well within the standard warranty period, the clinic refused to correct it free of charge and insisted on billing my insurance instead, which forces me to use my deductible. I requested a written statement explaining their decision, but they did not provide one. Previously, the office recommended several other fillings. After getting second opinions from other dentists, I now question whether those were really necessary, especially since the clinic routinely told me I had "new cavities" after every cleaning. I originally went there because other clinics push deep cleaning instead of regular cleaning covered by insurance, but it has become clear that they may be misleading patients in other ways. Overall, my experience has been very disappointing, and I cannot recommend this clinic. I advise caution if you are considering treatment here.

I like the dental team, but I specifically emailed to confirm they took my insurance and they just…read moresaid yes. They did not tell me yes, but now we are out of network (so the cost will be wildly different and you will have no free visits with us). I was clearly trying to see if I was losing benefits with this dental practice when I reached out because my employer changed plans.

Dr. John Nelson is an excellent dentist. Considering that dentistry requires regular x-rays, you…read morewant your dentist to have the latest technology to reduce radiation, and to provide high quality images. Dr. Nelson's office is state of the art. He takes PPO and other insurance, and I've never had an issue with coverage. The office staff are quick to provide estimates, and I have not been surprised by unexpected billing. My husband has had two implants performed with Dr. Nelson. The work was perfection, with no pain, and perfect tooth alignment. There office has dedicated parking spaces in the large parking lot. It's conveniently located, and I've never had a long wait to be seen.

Had my first appointment with them today and i would say it was the least painful cleaning i ever…read morehad. The dental hygienist Kaylee was really good and was super nice. The prices are extremely reasonable for miami as well. Definitely cheaper then most other dentists in the area

Relax and Smile has been taking care of my dental health for the last 2 years and I only have…read morepositive things to say about each of my experiences. Starting with the booking of the appointment, it's not only quick and easy but I'm reminded via text message a couple of times before the visit to make sure I don't miss it. The place itself is modern, with cutting technology and as spotless as a dental office should be. In general, going to the dentist can be stressful, it's certainly something I'm personally not looking to it but Relax and Smile's folks get the best out of me every single time I'm there. It's a fun experience actually, or better say, they make it fun for me. I have got several procedures done at this place, that includes multiple cleanings (at least 4 so far) and Invisalign and I can't complain at all. One important aspect for me is the financials and they have been clearly layout for me, as well as the treatment options. As for the procedures, everything has been perfect. Dr. Santos has been my dentist since day 1 and she has been great. I have been going through the Invisalign journey since mid last year and Milly, my ortho technician, has made the experience much better than what it could be. I had Invisalign done 15 years ago at a different place and while it was also good, this experience has been unmatchable. Milly is super dedicated and provides me with the best care, thank you Milly!

Awesome dentist! Dr. Martinez knows what she is doing, she…read morewas great, totally recommend this place to anyone who needs any kind of dental work.

stay away from this dentist office if you have kids!! i visted this office for the first time this…read moreweek and my experience was horrible. the staff is rude and non kid friendly. one of the ladies got mad and had the nerve to yell at my son because he was scared. I would not recommend this dental office to anyone, if I can give zero stars I absolutely would.

Great dentist who takes care of their patients. They are extremely punctual and ensure high quality…read morecare. Their technology is extremely advanced ensuring for the best quality treatment. They are very well staffed and qualified. If you're looking for a new dentist this is your spot.

Everyone there are so professional, assistance, doctors, Dr Quintero; all the personal are very…read moreprofessional. If I recommend this people? For sure 100%. Before you go there, call them, make a appointment and you'll see the difference. In HQ Dontics Dental, they will explain you all the options if you have any problem. But let me tell you, there good people. Thank you guys.

I just moved to Miami two months ago and had a crown crack while I was eating, it was so upsetting,…read moreespecially after previously going to a high-profile dentist in Beverly Hills. A friend recommended this office, and I'm so grateful they did. From the moment I walked in, the team was incredibly kind, helpful, and reassuring during a time when I was already feeling stressed and going through a big transition. My insurance hasn't even kicked in yet, and they still took such great care of me, which meant a lot. A huge thank you to Dr. Taylor Light and Virginia--they are both wonderful. My crown was in a really difficult area, and they handled everything with such skill and care. I highly, highly recommend Dr. Light, Virginia, and this entire practice. They made me feel truly safe being in a new city where you don't always know who is genuinely great, ethical, and warm. I'm so happy I found this place,this is officially my new dental office!

This was my first visit to Bayfront Dental. They charge $180 for a new patient oral evaluation, and…read moresince I needed a deep cleaning, that added another $345, for a total of $525 on my first visit. Dr. Taylor Light did my evaluation and Nuiris, the dental hygienist, performed my cleaning -- both were very nice and professional, and made me feel comfortable throughout the visit. The office is located on the ground floor of the garage building, and they do validate parking, which is a plus in downtown Miami. Overall, a great experience, just be aware of the pricing up front.

Highly recommended they have nice location they have free parking. amazing service most of all…read moreamazing people keep it up.

The entire staff was very personable,pleasant and very professional. The doctors bed side manner…read morewas very impressive. I was very pleased with my visit and have decided to become a permanent patient to the office;my children will be seen there as well,as they are very family friendly. It's an intimate experience because the office is small(in a good way)and there's no long wait time. Keep up the great work team!!!