I've used Community quite a few times over the years. Kendrick is very professional and proficient. He's proven himself to be trustworthy. He's always my first choice! I highly recommend. read more

Excellent, efficient and professional. The Crew moved our 100 year old family piano from our home to a local, non profit, music education facility. They took great care, wrapped the piano and safely delivered it to the new owner. Susie C read more

They were 2 hours late for the scheduled move time. They did call to let me know but I had already taken off of work & it caused me to use unnecessary time. They knocked a big chunk of wood out of the door frame when getting the headboard out of bedroom. They did wrap everything nicely & put it into the storage neatly. It was only an hour worth of work, which they admitted, and I knew I would have to pay the minimum of 2 hours, however, I was charged well over what I was quoted for 2 hours & the truck fee. I asked for an itemized receipt, he said it would be emailed to me. Hmm, How? You don't have my email address. I called, voicemail full, and texted, no response. Needless to say I wouldn't use them again. Shady practices. Update: Kendrick did contact me several times in an attempt to resolve my complaint. I feel that he is a man of integrity and takes pride in his business. I reiterate that the move itself, as far as them wrapping and storing my furniture was excellent, the things I was displeased with we discussed. He assured me that he would do everything he could to improve in that area. read more

I'm highly disappointed with how my move went down. We were considering several companies but after speaking to Kendrick, we decided to use Community Movers, in part because he assured us there were no hidden costs, we wouldn't find a better price and he indicated that he's "just trying to keep people working". Helping a small business keep people working is important so we booked with Community Movers. Kendrick told us that the move would be $145 for the first two hours and $55 for each additional hour. He said that with us just having one bedroom set, living room furniture, 4 appliances and some boxes, and being that our move was under 20 minutes from one home to the other, we would likely be done in two hours. That sounded great! We set the move for 11am on a Thursday. On Wednesday, we called them to confirm that they were coming at 11 and thought everything was set. At almost 11:20 on Thursday, the movers arrived. I wanted to make sure we kept up with our time so I asked them when our time started and was informed that they get 15 minutes at the beginning and 15 more minutes at the end of the move as "drive time". This was not something Kendrick had mentioned and when we called to inquire, he responded with confusion as if he thought he had mentioned it, despite his initial claim that there were no hidden costs. So plan on chopping 30 minutes from your time to pay them for driving. The movers were polite and nice but either inexperience or time padding caused them to do some things that I was quite unhappy with. They insisted on wrapping the furniture, even the tattered old couch that my dogs sleep on and when I told them I didn't want them to waste time wrapping that item, they told me they had to. However, they failed to wrap my cherrywood Pottery Barn bench and it was gouged up and damaged in the move. Perhaps I should've been more closely supervising, but I shouldn't have to do that, in my opinion. As they were bringing in another item they failed to wrap, a small set of drawers that I keep personal grooming products in, I discovered that a wheel was missing from it. They told me they didn't see it on the truck and I had to chalk that up as a loss and remove all of the wheels from it, making it much less convenient to use. They carried one box at a time out to their truck, despite the fact that they had multiple dollies and could have stacked them and moved several at a time. Again, I'm not sure if this inefficiency was a lack of experience or an attempt to lengthen the time my move took but I didn't appreciate it. Another unpleasant surprise was after unloading the appliances at our new home, which we had had prepared so they had neither disconnected from the old home or reconnected at the new home, the movers informed us that there would be additional charges of $15 per appliance. FOR WHAT?!? Again, this had not been mentioned and we had to call Kendrick, who did not answer the phone for us this time. When we did reach him by having one of the movers call him, he agreed to waive those fees. When all was said and done, we paid them for five hours. We had expected to be paying $145 plus a tip and ended up spending more than twice that before that tip. Being that we had only gotten cash for what we expected to pay, we asked if we could use our credit card for the balance and were informed that would be an additional $10 charge. Not only is that ridiculous, it goes against the credit card company's policies and if reported, they might lose their ability to use that credit card company. I decided not to be that petty though. I feel frustrated and cheated and would not recommend this company to anyone. I apologize that this review seems scattered, even more than a week later, I'm still very upset when I talk about this move. I'm only giving two stars because the movers were polite and nice, despite their inefficiency. read more

Community Moving Crew - They insisted on wrapping a tattered dog couch but failed to wrap a cherrywood Pottery Barn bench, leaving this damage. - Movers Near Me - Memphis, Tennessee

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Best movers in the city. Never had a problem with them. Quick, fast and affordable. I don't get the hate from the other reviewers. This is my second time using them, and I will use them again in the future. Corey and Daryl were prompt and courteous. read more

The professionalism of these guys is superb! I am beyond satisfied with the service they have provided me with today, making this moving experience less chaotic; stress free! read more

Community Moving Crew - Movers Near Me - Memphis, Tennessee

I initially scheduled a move for a specific date. A woman gave me a quote of $145 for the first 2 hours, $55 per additional hour. Fortunately, my move-in date changed, so I called about a week out to switch dates. They didn't even have me on the schedule! I spoke to someone who took a $45 deposit and scheduled me for the next weekend at 3pm. I requested a contract, but they said the receipt would serve as my contract. On the day of the move, I am sitting at my 1 BR apartment waiting for the guys to call as I was told they'd call me ahead of time to give me a status update. At 3:30pm (half an hour after I'm scheduled to move), I decided to call them. When I called the main number, I told the guy I had movers scheduled for 3pm, and either the guy purposely hung up on me or we got disconnected. I waited a moment to see if he'd call me (no) and then called back. The guy said their movers were in Germantown and were on the way. The movers arrived at 4:25 - almost 1.5 hours later than I booked. It took them half an hour to figure out where to put the truck as it blocked the alley in the back of my building and switch moving teams. The movers themselves were OK. I have moved a number of times and I have seen efficient moving. They were not efficient. It took them until almost 8:20 to move things from my 1 BR apartment to my new place. When I moved to Memphis, I had three guys unload my truck and move things up to my place in less than an hour. Upon finishing the move, the two guys said that I owed them $270. I thought this was $270 minus the $45 deposit and I offered them each a $20 tip. The one guy says, "Our boss told us the credit card machine ain't working so you have to pay cash." I had $120 in cash, which I handed over. They then said, "You're gonna have to go to an ATM to get money," and offered to go with me. I refused. I said they had my deposit, and I gave them cash and would pay the rest when the machine is back on. They also told me I owed $150 because the $270 I owed was IN ADDITION to the $45 deposit. I asked why it was more than I was quoted and they said it was $145 then $65 per hour and $40 for stairs. I was really confused over the price and mad they were suggesting to go to an ATM at 8:30pm, so I asked to speak with their boss. The boss was extremely rude and said if I didn't pay, he was "going to make his guys stay with me all night." At this point, I was IRATE! I don't even know WHY I justified not being able to go to the ATM because I had plans, and when I told him that they were late, he said "we had you down for 4." Then, the guy on the phone said, "ma'am, I don't know why you're getting so mad at me, I can run your card, it will just go to my personal account." At this point, I was like, WHAT!? I am going to trust you? And, so I said, listen, I'm a lawyer, I know this isn't right. To which he replied, "Oh, you're a lawyer? And you're cussing at me?!" (I had dropped a few swear words because I thought I was being coerced/intimidated). I ended up giving my card info to him after he promised to send me a receipt. Then, I realized the movers had kept a table, and I was like, "Guys, where is my coffee table?" And they "forgot" that it was downstairs. They went down and got my table AND A HUGE PIECE OF ART they had kept (probably as collateral). Update: I ended up filing this as a complaint with the BBB immediately following the move. The owner, in his response, did not address any of the shady aspects of the move and merely noted that he needs to "work on" dealing with the paperwork aspect of the business. Completely unacceptable and unresolved. Recently, I realized that I am missing certain glasses (I know I had nice lowball cocktail glasses because my mom got me them for Christmas last year). This was odd to because I also realized I was missing a few kitchen items like a knife/peeler/etc. The ONLY explanation (after searching my entire kitchen/apartment) is that they kept the box with my kitchen items! It's a continuing nightmare. read more

This was my first experience using a moving company and I am so glad I did. They promptly scheduled me and I made my deposit for the truck. The prices were great for two guys and a truck - easily beating everyone else I got a quote from. The guys were as friendly as expected for having to move peoples stuff all day. They did arrive an hour late and then tried to charge me for that extra hour, but we worked it out. I would definitely use them again and would recommend them to friends! read more

The movers from this company arrived on time, were extremely polite, fast, efficient and secured my furniture to ensure it wasn't damaged. Their professionalism exceeded my expectations and I cannot thank them enough for doing a great job! I will definitely use them in the future. read more

Community Moving Crew was indeed a great choice for our move. These guys were respectful, nice and timely and took very good care of our belongings! Never have we seen movers move so quickly and professionally. They actually made moving and packing fun! Great crews! Their help eased our move!! read more

I have used Community Movers twice and was pleased both times. They show up and do what they say they will do. Friendly crew who kept moving to get job done. Thanks guys! read more

They did a great job moving my things. They are fast and reliable. I would definitely recommend this company.

This was my second time using a moving company and I must say that this was by far my best experience. Community Moving Crew was very professional and best of all, they were able to move from point A to B without damaging my furniture or the property. The price of the move was affordable as well. I highly recommend Community Moving Crew for your moving needs. read more

Never Ever Use Community Moving Crew Services. Very Horrible and Unprofessional. DO NOT EVER USE I had an awful experience. I was very disappointed and would never recommend their services to anyone. First of all the moved my things for a day and half, and top of that broke and dented almost all my furniture and glued most of them . The one that the couldn't glue was my F5 sectional that one of the movers cut the leather part of it with their truck.The good thing he was at least honest about that one. He said their truck has been cutting up customer's furniture and his boss was aware and nothing has been done about it. The move happened november 5th and ended 6th of November.The mover that damaged my couch informed his boss about my couch,told me "atleast i was going to get my couch replaced while he was going to get fired by his employer" and the next thing he got an attitude and stormed out and left his job "not completed" or at least informed me that he was leaving. And this was after the had moved my three and half bedrooms furnitures to the "next street" for 8 to 9 hours and still not completed. Well later that day another crew came back to take picture and promised that their boss will send out another crew to finish up where the other two crew left off. Well to cut long story short- I have called and emailed their boss Kendrick regarding how they will repair or give me some kind of compensation for my couch (4 years old couch) he ended up calling me back and informed me that he was going to come by my house december 4th on a sunday to look at the couch and discuss how i can get reimbursed , As i am typing i have not heard or seen that man Kendrick, The only thing he did was text me on that sunday December 4th that "I haven't forgot about you" till now nothing. This was the same guy (Kendrick) that told me that the resolve damages in less that 2weeks.... read more

I had a wonderful experience with this company. My move took less than 2 hours. I moved from a 2 story townhouse to a apartment on the 3rd floor. I recommend packing all your boxes before the move to cut down on the time. They even wrapped my bedroom furniture and a huge picture in which I didn't even ask. On my next move, I will most definitely be using Community Moving Crew. I end up being out of 175. (extra 30 for being on the 3rd floor) read more