My experience with Community Management Associates ("CMA") lasted from June 2016 to July 2021. In 2016, after 15 years with Bauman & Company (https://www.yelp.com/biz/bauman-and-company-atlanta-2), the HOA board at this particular property in Midtown Atlanta, where I owned a rental condo, selected CMA to be the new property management company. Over the approximately five-year span I was a homeowner of a property managed by CMA, I thought CMA did an OK job, hence my three-star Yelp rating. I thought Bauman & Company was exceptional, but they left the residential property management business. Other Midtown Atlanta condominium property management companies (companies not necessarily based in Atlanta, but manage Atlanta properties) I have experience with are Sentry Management and FirstService Residential. In my experience, CMA, Sentry, and FirstService have all been about the same: satisfactory. The folks I had the most interaction with at CMA were Sharon Andersson and Chris Roberts. Personally, I thought both Sharon and Chris were great. They were always responsive to my questions and concerns, mostly via email. I met Sharon at CMA's offices on Northside Drive in Atlanta because the HOA's annual meeting happened to be held at CMA's offices that year, so I have been inside CMA's offices. I met Chris virtually, because of COVID, during the 2020 annual meeting. I also interacted with Robert Corona, Brandi Ogburn, Krista Brito, and Ashley Grannum, among other CMA employees. All of these folks - Sharon and Chris included - were/are property managers. Each was assigned, at one point in time, to be *the* property manager for this particular community I owned a unit in. That's a lot of turnover. On average, this particular community had at least one new CMA property manager per year. That's one thing I and other homeowners weren't huge fans of. During the transition periods between property managers, there was often confusion because the outgoing property manager would disappear with no notice. In contrast, at the property where I live in Atlanta, also a Midtown condominium, the current property manager has been with us since September 2015. Over that time, I have enjoyed developing a long-term relationship with this property manager. This property is managed by FirstService Residential. Why is there so much turnover with CMA property managers? I did appreciate CMA's email announcements of new property managers. The announcements included contact info for both the new property manager and their supervisor. I thought that info was helpful. Since I was renting out a condo, I had to deal with another company, described by Brandi as CMA's "leasing dept." However, I don't think it is a "department" internal to CMA. I think it's a separate, outside company. The company is called Rental Monitoring Solutions ("RMS"). RMS stayed on top of my leases and made sure I paid my leasing administration fee. All this was so I could keep my rental permit which legally allowed me to rent out my unit. A lot of landlords and tenants rent under the table, but I always played by the rules. Aside from what seemed like an unusually high turnover rate of property managers and the confusion that ensued during the transition periods between managers, I thought CMA was fine. I don't remember having any exceptional experiences, good or bad, with CMA. read more

If I could give zero stars, I absolutely would. In just one year, I've encountered an overwhelming number of issues. My experience with this company has been extremely frustrating and stressful--to the point that I've made the decision to sell my home for my own peace of mind. I would not recommend this company or any organization affiliated with its name. There is a clear lack of accountability and urgency when it comes to addressing homeowner concerns. Communication is poor, and response times are unacceptable. Homeowners are expected to pay HOA assessments on time, yet that same level of responsibility is not reflected in the service provided. Basic expectations such as safety, transparency, and timely resolution of issues are simply not met. The common areas are poorly maintained--the tennis court is littered with trash, has damaged or missing nets, and lacks proper lighting. The gate system is unreliable and rarely functions as it should, and the pool has been closed indefinitely with no clear communication or resolution. Additionally, there appears to be no meaningful accountability for board members, including instances of retaliatory behavior toward homeowners raising valid concerns. This only adds to an already frustrating and inequitable experience. I truly hope Georgia Senate Bill 406 passes soon to bring greater accountability and oversight to situations like this. Save yourself the frustration--if you come across this company, I strongly encourage you to look elsewhere for a more responsive, reliable, and trustworthy management team read more

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I have been trying to get back into the CMA portal for a year y'all a whole YEAR without being contacted back via phone, email, postal mail, NOTHING!!! Until one day here about 2 months ago when I received via certified mail from the lawyer that represents my HOA about my unpaid monthly dues which I paid for 11 yrs via auto pay until I had my email and credit cards compromised and needed to start fresh with new email and cards. Now most understand that's when the auto pay stopped along with myself trying to contact and communicate this to Melody Daniels or anyone else at CMA community Management. Still after the lawyer contact still can't get any thing out of Melody Daniels or anyone from CMA Community to respond to me. Worse people I've had to conduct business with. Do your research I'm not alone in reporting this type of business practice with them. Just awful in my opinion. Please contact me if you also live in a community that CMA community Management group is in charge of. My email is SLM8X3@GMAIL.COM. It doesn't require all caps just did that so the L was clearly an L. Shelly Moreno read more

This is a terrible management company. Just as others have stated. No transparency, no property improvements, and lack of communication.

I could also give 0 stars to this business if I could. No response, no accountability, and no one seems to know what is going on. They have no checks and balances or follow-up. Requests sit in the portal for months. Phone calls go straight to voicemail, and messages left in voicemail are not returned, and if by chance they are returned...the time element makes the response irrelevant. Phone calls to the general manager have the same outcome. I've been without a kitchen for months. Since November structural issues have been found in my unit, and here we are 2 months later and I am nowhere with a timeline as to when I can move forward. This is unbelievable. Bureaucracy has found a new low. I am at my wits end! If you are considering renting or buying at a property managed by these folks...run for the hills!!! read more

If I could give zero stars, I would. I am extremely disappointed with the unprofessional service provided by this HOA management company. After multiple attempts to get a simple, straightforward answer from our community manager Jeffrey Gaines, I was met with complete disregard and lack of accountability. The Issue: On December 17th, 2025, homeowners in our community received a notice stating that our annual HOA fee for single-family homes would be $987 for 2026. Shortly after, we received another notice showing a HIGHER fee amount with absolutely no explanation for the increase. No transparency, no breakdown of costs, no advance warning--just a higher bill with zero communication about why. My Attempts to Get Answers: I sent a detailed, professional email to Jeffrey Gaines on December 29th, 2025 asking for: An explanation for the fee increase from the original $987 amount A breakdown of what specific costs or expenses this increase would cover Confirmation that proper HOA procedures and notification requirements were followed I heard nothing. So I followed up again on December 31st, 2025. Still nothing. I sent a third email on January 2nd, 2026. Again, complete silence. On January 5th, 2026, I called the company directly. The receptionist took a message and assured me Jeffrey would respond within 48 hours. Guess what? No response. I had to call AGAIN on January 8th, 2026 to finally get any acknowledgment. And when Jeffrey finally responded, there was: No apology for ignoring three emails and taking nearly two weeks to respond No answers to any of my specific questions Just two PDF attachments with no explanation or context The Bottom Line: As homeowners, we PAY for this service. We have a right to transparency about our fees, timely communication, and basic professional courtesy. This company has demonstrated they cannot provide any of those things. The lack of accountability is astounding. When you ignore a paying customer for two weeks and then respond without even addressing their concerns or apologizing for the delay, that speaks volumes about how little you value the people you're supposed to serve. I looked at other reviews for this company on Yelp, and I'm not surprised to see they're horrible across the board. Do NOT hire this company if you have a choice. If your community is unfortunately already stuck with them like we are, brace yourself for frustration, poor communication, and zero accountability. read more

If I could give 0 stars I would. A tree was removed from my front yard without any prior communication with me (homeowner). Now there is a patch of brown grass they called sod that they want me to water for 20 minutes per day. There is nowhere in the bylaws that says a tree can be removed without prior communication with the homeowner. My friends and family all say I should seek council for this. The only bad part about living in my community is CMA and their representatives/agents. Avoid at all costs if you can. read more

Poor property managers , misuse of HOA funds , poor supervision of ongoing work on properties , overcharging , wasteful spending and lack of transparency . read more

Community Management Associates - Santa Rosa Beach , Florida - Property Management Near Me - Atlanta, Georgia

CMA manages Glen Iris Lofts and I lived there for nearly 15 years, so I know what I'm talking about when it comes to this property management company. Simply put, they are the WORST. Read that last sentence again, because I cannot emphasize enough how bad CMA is. They serve the Board ONLY. As for the residents, they view you as an adversary. They will do whatever the Board asks them to do, no matter how unethical or unlawful. And if you have the misfortune of having a Board that is overzealous or entrenched, look out because CMA will enable their worst behavior every single time. And did I mention that the fees they charge your HOA are only the beginning? Every single vendor they hire will be far more expensive than what is customary or average. I finally moved out of that CMA managed community, and I've never been happier. A friend still owns a loft there and this year's budget was 26% higher than last years and, as unbelievable as it sounds, the association's reserves are down to zero and they are several hundred thousand dollars in debt. Nothing saved and underwater 23 years after the the property was built. Absolute mismanagement at every turn. read more

These people are a joke They can't manage nothing Do not recommend this company they can't man nothing Lied about everything they say they will do read more

my front yard consists of a mound of dirt. I am not sure what my HOA fees are paying, yet they rise every year. Do not buy a home managed by CMA! read more

Extremely negligent and ignores emails regarding concerns about living situations. Does not take proper care of properties, as the property they manage that I live in, all THREE elevators are BROKEN from APRIL-AUGUST. Maybe even longer....... Doesn't that tell you how much they care about the quality of life and ethics and actual concern they have for the properties and people they do business with? I've never been more miserable in my life these past few months and now I have to move all of my stuff down THIRTEEN flights of stairs and guess what?? Janelle does not care bc I sent her two emails asking her about this and she didn't even mention my concern, but rather redirected to something irrelevant to what I emailed her about. I have seen bugs in the common areas and pee in the stairwell. The hallways smell like cigarettes or dust or something bad but I've gone nose blind to it at this point. There are baseboards ripped out in the hallways, not replaced. Newsletters, board meetings, and any sense of information about the building or the elevator situation not provided recently, likely due to knowing that they are in the wrong regarding this situation. All I can say is I wish I never moved to the William Oliver and I plan to never do business with CMA. If you read other reviews, you'll see that there are issues related to properly maintaining other properties (not just the one I live in). read more

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"You're a mean one You really are a heel You're as cuddly as a cactus You're as charming as an eel Mr. Grinch, you're a bad banana Mr. Grinch, with the greasy black peel" Community Management ASSociates make the Grinch look like Father Christmas. When corresponding with owners or tenants, if there are two ways to say something, and one is mean, nasty and unkind, that's the one they go with. No respect for those that pay their salaries. They provide no sense of community or anything resembling neighborly. If this is the goal, give Patricia Brown a raise. Rude. Poor communication. Unprofessional. "You're a vile one You got termites in your smile You have all the tender sweetness Of a seasick crocodile Mr. Grinch You're a foul one Friends you don't have none I wouldn't touch you with a 39-and-a-half foot pole!" Community Management ASSociates made what was otherwise a great neighborhood a vile experience. "Mr. Grinch you're a bad banana You're gonna spoil everybody with your bad attitude." So many better management companies. If they service your community, get your HOA to do its job and find a company that earns its services. "You're a monster Your heart's an empty hole You're a goner You got garlic in your soul" read more

This company turned me over to a collections agency( Colter and Sierra). Never could speak to anyone from CMA concerning this issue.I only received notice that if I didn't pay ,they would place a lien and then foreclose for $1700.00. I paid it to the Colter and Sierra agency . CMA kept the funds and never posted it to my account. Where is the money CMA? The Attorney General must step in to help the citizens of Atlanta. read more

If you are a landlord, plan on no responses to your calls and emails. Considering they manage housing choice vouchers, it's extremely frustrating when dealing with legal matters pertaining to the property. read more

Beware of this company if you are considering doing business with them or purchasing a property they manage. Check Google reviews, Yelp, and the BBB to learn more. They only serve the HOA board of a community and not its residents. In exchange for insulating the HOA board, they achieve their support. It is a circular failure if you have a bad HOA board. They do not maintain the property. In my condo building, unaddressed plumbing problems (notified 20 months prior) created mold in walls between units, and electrical issues (notified 8 months ago) have created a fire hazard and a probable electrical failure that could knock out power for several condo units for several months. As you can see in other online reviews, they say, "Our hands are tied because it is the HOA board that has to approve the repairs" when there is a failure to maintain the property. An inept board protected by an inept management company (rinse and repeat). In a conversation with the company's CEO at the time, Eric Henning, to address the property manager's rudeness and unresponsiveness, he was defensive. He condescendingly explained how electrical connections work rather than addressing the concerns with the employee and the hazardous situation. Several residents had complained about this property manager in a community survey, and he replied that, while several, the number of people complaining "did not represent a quorum." He reiterated that CMA only needs to please the HOA Board, not the residents. read more

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Pathetic customer service. My Kids lost our pool fob and I ordered for a reolacement, for which I was charged by CMA. I got an email that a replacement had been mailed and after 13 days of waiting, and not getting the device, I called CMA at 404 835 9100. The CMA associate I talked to took my information and promised to call back following day after following with the property manager. She never contacted me. I called back 2 days later and spoke to the lady again. She at this time told me that the fob had been mailed 15 days ago and I should wait. At this point, I reminded her I had called the office 2 days prior and she repeated to me that that fob and been mailed and ther was nothing the association would do. I asked her what i needed to do and responded by the same words and disconnected the call. I dont have a fob, my kids are not allowed to enter the pool. I dont know what to do. read more

Poor management, poor communication, over priced, and under deliver. Terrible responsiveness and unorganized.

In short they are not responsive, not responsive, not responsive...they never answer the phone or write back quickly unless it is an actual board member calling. They will not serve your community well. We have tried multiple community managers from their company and in each case it was the same, low service level, ill-advisement towards lowered property values, no support towards spotting violations, ignoring their mistakes and worse. The only change has been that their team learned to become responsive but ONLY to our board members possibly in order to avoid being fired but they remain unresponsive to anyone who isn't on the board and they botch community processes with zero acknowledgment to us that they've done anything wrong. In our experience, the latest community manager makes sure that they are super responsive (but only) to the board members for a community and that is about where the service and responsiveness stops or at least slows down to a great degree. I don't want you to respond because I'm a Board Member...respond because we hired you to serve our whole community, consistently, no matter which owner is reaching our, period. They are snarky, unresponsive, there are several complaints about them and I would not recommend them. There are many many many highly ranked CMA's to choose from and if you want one that is responsive, that is going to serve your entire community well, that will also go above and beyond to make sure that the entire community continues to thrive and grow and uplift in property value go with someone else. read more

Very poor. I WOULD DEFINITELY NOT RECOMMEND. The property managers are non responsive, slow and overworked. They don't seem very knowledgeable. read more

Lovely CMA property just outside of Atlanta. When a Neighborhood water leak was reported, CMA would not even come onsite to investigate. Response "Call a plumber" Kids are walking home from school through this mess and CMA is no where to be found. CMA will not serve your community well. If a picture is worth 1000 words, I just posted 2000. To be fair, I will keep this post open and updated to inform everyone of CMA's response, actions, non-response and or non-actions. read more

Community Management Associates - Property Management Near Me - Atlanta, Georgia

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This property management does nothing and my experience has been the worst possible rating. I would give them -25 stars if I could. Prior to closing I requested HOA documents, Jamie Albin and Wendy Arnold concealed this documents. In Alabama you are not permitted to conceal information during the purchase of a property. Post close I attempted to make contact multiple times through email and phone calls to arrange for access to the amenities provided with the property I purchased. They advised they needed a check for dues. I verified with the closing attorney's office the check was not only received, but deposited by CMA. CMA still has yet to provide access to the pool and amenities that they accepted a check for. I finally went by their office in Fairhope and was advised Wendy works from home and could not schedule a meeting to provide our pool keys. Lastly, there is no good explanation for why Wendy has to deliver our keys to the pool. This could easily be mailed. Horrible company and until the workers in the Fairhope office are fired, I do not expect things to change. Nobody in that office works. I was also told that of all the property managers in the fairhope office, only wendy could provide my pool keys. read more

CMA manages the A&P lofts in Atlanta, a wonderful old building in which I owned a loft. Property manager Jonathan Groff is arrogant, rude, ignorant and woefully unqualified for the position. I cannot detail the two years of grief and trauma I've endured at the hands of this pitiful excuse for property management. CMA failed to bill my unit for water for 2 years, then unceremoniously sent me a late notice demanding payment for $3,800. While trying to investigate their accounting negligence (because they refused to) I've had emails go unreturned, calls not returned and a lot of avoidance on their part. They've gone so far as to refuse to not answer pointed questions from my wonderful property manager who reached out for clarification on the billing issue. The person you need to speak with at CMA is always "away from their desk" or "not taking calls." The CMA shady businesses model thrives on questionable accounting practices and taking advantage of building board members who have no idea what they're doing, as well as residents who are bound to the HOA board rules and have little recourse. How each member of the CMA Atlanta team is not in jail is a mystery. I filed a complaint with the Atlanta BBB. If you've been victimized by CMA you should too. If you're thinking of renting or owning in a building managed by Community Management Associates you'd be better off sleeping in a cardboard box on the street. Do your homework! You've been warned. read more

Community Management Associates - Corrupt Board. Corrupt HOA. Corrupt Property Management Company. - Property Management Near Me - Atlanta, Georgia

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Wow I mean the reviews on google are already bad but here they're even worse! Please use the portal homeowners and maybe just maybe your in luck and someone will take care of the problem! Well I'm glad they get paid their dime on time. I sent in photos per email telling cma they need to talk to the landscapers bc I found old shrubs, flowers and left over in that nature dumped in our natural preserve. I also asked them to give the landscapers a call bc when they were out they weren't blowing behind houses and were very inconsistent. So this was last Tuesday, today (Wednesday) the landscaping company was back and simply did bare minimum and didn't blow around every property. So I sent another email, this time I copied the supervisor and .....I heard nothing. No thank you I'll take care of it or I'll call them or a thank you for catching that...no response at all. I'm glad they value the people they pay for their living! Way to go. But I'm not the only person that thinks poorly of them ‍ but there's always light at the end of the tunnel and the end of a contract read more

In April 2020 when COVID19 STARTED, many people lost job, this HOA started a special project everyone has to pay $2,360. but when you look at the pictures, are you agree to pay them additional one year HOA ?! HOA only care about the money. also their website is really not working, I cannot login my community account, they don't even reply my email for help read more

Community Management Associates - Property Management Near Me - Atlanta, Georgia

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They are the absolute worst company I've ever "tried" to do business with. I bought a townhouse that they were the management company of. I was told the HOA's were paid a year in advance and put a renter in the unit. Even though they had my mailing address, they never notified me the previous owner (Stephanie McBride a realtor in Fairhope) owed back HOA fees and I was being charged late fees and penalties each month without my knowledge. No invoices, no letters, nothing!! By the time I learned this, I was in debt to them for over $5,000. When I finally learned about this, it took a couple months to get someone to communicate with. (they would not return my phone calls or emails and this dragged out for months.) When I finally got hold of someone, they were flippant, not helpful at all and just kept passing me off to someone else. I ended up paying all this money just to be done with it. They won, just as they wanted to. read more

Never hire the company but I know they hire gangstalkers for employees. I see a lot of people think the do back business. There employee suppose to be working from home instead stalking my family all day and night. May be why they have a lot of bad reviews. They are doing other thing in stead of working. read more

One of the worst property managers you can find! Clueless, discriminatory, unprofessional and I wouldn't be suprised if I hear in the news that they are in bed with HOAs and misappropriate funds. It is mind bogling how they are still in business. 0 stars read more

I have lived in my house for over 10 year and have had many HOA in our Lantern Walk Community. Community Management Associates Inc came in a couple years ago and has been charging me penalties for payments of my HOA. They have been charging lates fees for late fees. I have always paid my HOA dues. CMA came in as an HOA and switched up our payment schedule to incur more penalties and tripled the penalty fee. They are a predatory company and need to be stopped. I encourage everyone to file complaints on the Better Business Bureau and pursue legal action. read more

Total nightmare. Our board terminated the company effective July 31 and they are still holding nearly $20,000 of ours and charging us for sending invoices they never sent! They also overcharged us $1800 and then charged us for them to write checks refunding the money. Our vendors were paid late and our community manager had to be reminded numerous times to complete the simplest tasks. read more

This company is impossible to get in touch with. Trying to sell my home and cannot get anyone to answer phone calls, emails, etc. on necessary information. The customer service department doesn't assist, they simply dump you into voicemailboxes. When you do FINALLY receive word back, they are unhelpful and frustrated with your multiple requests. RUN from CMA! read more

I have had a great experience with our property manager at CMA. We have had some not as good in the past, but the manager we have now is the best I have experienced in any of my properties. read more

As many of their responses to negative reviews on Google confirm, CMA views their job as working for the HOA boards who hire them and not the residents who pay the fees. In that capacity CMA will gladly play hatchet man whenever their "employer" wishes to stretch their covenants to abuse and harass their neighbors with zero regard for the impact the actions are having on the lives of those impacted. If you're an HOA board considering hiring CMA to manage your community, you should ask yourself what is your objective in doing so? If it's to alienate your neighbors, sow dissention and destroy your community then CMA is the company for you. If it is to make your community the best it can be, create unity and enforce your covenants as they are written then I would suggest finding another option as those are not things that CMA values. read more

Over a month ago, we were issued a violation warning for leaving our trash bins out in the street beyond trash pickup day. I was baffled upon seeing the violation warning because we have never once, in the 2.5 years we've lived here, left them out beyond pickup day. The violation warning was for our neighbor's trash bins, which were in front of our neighbor's property, and yet their incompetent compliance coordinator, who obviously lacks the ability to apply common sense to a situation, decided they were ours, so we got issued the violation. I sent a picture to CMA showing that the trash cans in the inspector's picture were clearly a different color than our trash cans. That should've cleared things up and been the end of it, right? Nope. They kept the case open, and failed to admit their mistake or apologize. A few weeks later, we got another violation warning for the exact same thing, our neighbors trash bins again. I again responded referring them back to the picture I had sent in previously, showing that the trash cans in the inspector's pic clearly were not ours. While CMA has finally admitted at this point that they made a mistake, they still haven't closed the violation. They are telling me that another inspection needs to take place before they can close it, because they need to make sure the trash bins are in the correct place again. OUR TRASH BINS HAVE ALWAYS BEEN IN THE CORRECT PLACE. A future inspection has no bearing on this matter. Admit you were wrong, apologize, and close the matter. Instead they've continued to waste my time for going on five weeks with constant runarounds and illogical nonsense. Just a baffling amount of incompetence and inefficiency from CMA. read more

Probably the worst property manager I've ever experienced. In the 10 years I've lived in my condo property management companies have come and gone, some better than others. How CMA manages to remain in business is a mystery. The manager treats residents as if we have right to bother her with property concerns such as roofs that leak or patios that are rotted. Issues brought to the attention of the property manager are ignored and there is no follow up for months or ever. I'm moving. read more

Community Management Associates - Nice deck. Thanks CMA. You should see the clogged gutters. - Property Management Near Me - Atlanta, Georgia

If I could give less than one star, I would. This ridiculous joke of a company has no idea what they are doing, except cashing my check every month. My place is up for sale and the "expert" for my building led us to believe that it was not able to be rented out.....Find out later, due to a Board Member that just happened by, that absolutely! My condo could be sold and rented out....NO PROBLEM....We lost at least two deals to incompetence and unknowledgeable (and uninterested) management. Disgusted that I have to pay them to be so ignorant and uninformed. They are being reported to the BBB. read more

Im in Georgia where there's no resolution to problems with this company the manager is Kim R. who is taking the owner's overflow parking away. Family's here has three vehicles and now have to park the third car four buildings away from where they live. CMA did not want to resolve this issue and was told one of the people need handicap parking. read more

I am a long time homeowner in a neighborhood managed by CMA. This is one example of the harassment I receive on a continual basis from the HOA board and CMA. They interpret the bylaws very subjectively and make up their own rules (see my photos below). Someone monitors what time you open and close your garage. When I ask how long is a reasonable time to have your garage door open - the response was 10 minutes. Everything is blamed on Covid - delay of playground installation, hearings to appeal fine violations, annual meeting postponement and oh we are not allowed to speak or comment during the annual meeting either (zoom call). The Board doesn't adhere to the covenant bylaws but makes up their own rules. There is nothing in the bylaws that specify open garage doors as unsightly nor a time limit. I know people are hard up for money right now but I never expected it would be my HOA. read more

Community Management Associates - Violation letter and response from CMA - Property Management Near Me - Atlanta, Georgia

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The worst company to service your community. Will not respond and when they do they want to put blame on someone or something else. Living here in the Providence Neighborhood the arm thats all ways broken came down and dented my car why wont they pay for the damaged instead of saying the Lawyers need to tell them what they should do what does that mean really. Worse company ever read more

I plan on writing a much more thorough, extensive review revealing names of those who have treated me down right rude from CMA. Including those who refuse to address me by my name and hanging up the phone abruptly to not deal with an issue. But for now, I'll give a short snippet of the pathetic excuse CMA is for a management company. To be quite frank, I don't know what it is they actually do other than suck money from you. I've inquired about broken air, dirty air filters in hallways, broken overhead lights in hallways, EXPOSED WIRES, and they have either a) an excuse as to why its not their concern/responsibility or b) they just ignore you. In October 2020, they sent out a roofing company to my complex. TBH, the price of the roofing repair is a bit suspicious, but I digress. Anyways, the roofers left trash scattered across the grounds. Mostly, underneath bushes. I waited until November 2020 to say something regarding the trash because I was hopeful the trash would be picked up. WRONG. I sent a picture of the trash and one of CMA's division managers said it wasn't enough trash to warrant a pick-up. We pay CMA for upkeep, which I would think includes picking up trash, but apparently not. I guess for CMA, they have a requirement for the amount of trash there needs to be for a pick-up. Which I didn't see that detail in any pamphlets from them, but okay. So because I'm not paid to pick up trash, as of March 30, 2021 the trash still sits underneath the bushes. It's an eyesore, but the norm for having CMA manage your property I suppose. One of the reasons I am ready to move from my complex is because of CMA. They're miserable. Just miserable. They do nothing. And they're rude. Once I get hit with a SOLD on my unit, I will spill the tea. After reading the other reviews, I see it is not just me who has dealt with unprofessionalism from CMA. Quite shocking they're still in business. I don't even understand why my complex still has them. I plan on moving though, so I give up asking these type of questions. They're useless other than to raise prices. So essentially, you're just paying them for them to be rude to you. Stay tuned later for the tea. read more