The only reason I do not give 1 star is because I actually still suffer my commutes with Community Lines. My commuting costs would almost double if I traveled NJTransit. If I were to recommend changes these are what they would be:
01. There should be a standard of maintenance and and cleanliness for every bus and driver on the line. This varies greatly from bus to bus/driver to driver. I have been on too many rides where the bus just dies on the side of the road or in the tunnel.
02. Please give the poor woman at the ticket window a calculator or something. With the recent price increase the math just slows her down to a standstill. People give her exact change and it's a problem. She's a wonderful woman, but the recent change has made it hard for her.
03. The drivers compete too aggressively for fares. There are times where they are driving quite recklessly and I fear for our safety and other times we'll sit at traffic lights for 3-4 cycles while the driver prays someone will walk up to the stop. It's as if the drivers forget that there are 25-50 people sitting behind them.
04. The supervisors at gate 51 need to deal hard with people cutting in line. They just let it happen, it pisses people off and is not fair. They cut in at the door of the landing, at the bottom of the stairs and some even walk up to the buses from the street entrance and cut everyone. Please guys, put on your man pants and send these people to the end of the line. There are two of you, you can do it. I have faith in you.
05. If you're going to put signs up about how dangerous it is to let people off on 40th street, then enforce it. If not, take all the signs down. You lose credibility this way. I should also say that I don't care either way, I'm just tired of staring at the signs on some buses and watching drivers let people off as early as Dyer and 40th.
06. Most drivers are good about this, but some just blow through stops on the way home. Like they're in a rush to beat the driver in front of them. I hear all these people call for stops and then watch as the bus blows by it. PLEASE, put down the phone, turn off the bluetooth headset and pay attention.
07. Most of my rides, especially in the mornings, feel like I'm in a phone booth. There are 20 phone conversations going on at the same time and often the driver is one of them. If you're going to have the signs up about no eating, drinking, smoking, music and phones then please enforce it.
08. The Artist Driver...What can I say. I know so many passengers who just won't get on his bus. He is the most reckless of all the drivers. Blows through so many stops it's as if we're being kidnapped. He rushes everyone out of the bus (RIGHT HERE! RIGHT HERE!). There have been days when he opens the door while still driving, like he wants us to do a tuck and roll and get the hell out of his bus. It really is such a horrible experience. And forget about when the weather is bad, like snow. Thank god he hasn't played his CD's while we're in there.
This line provides a great service for the people in Union City and Jersey City, I just wish it was ran professionally. read more
