I recently relocated from the East Coast to the bay and my company hooked me up with a half day with the folks from Community Connections. I dealt primarily with Lynda and she was awesome. My fiance and I were able to communicate some neighborhood and price preferences, and we met her early morning where she picked us up and took us to see 5 properties. Lynda did a great job explaining to my fiance (who is not from the area) the history and pros and cons of MTV / Palo Alto (where we were primarily looking) and gave us a broad range of options to look at. We saw places near the top of my price range, places in the middle, and places big and small. Each place we visited she had already set up appointments, had the phone numbers, and handled all of the talking. She never once pressured us on anything, and it was obvious she cared about getting us to see the most places possible so that we could make the right decision. She even said to us that we didn't, and probably shouldn't make a decision on any of these places, but that her goal was to show us the possibilities and get familiar with the areas and what to expect. In fact, most of the places were new for her to see so she was really into discovering them as well!
The best part was she asked a lot of the questions that we wanted to ask and she adapted her questions as she noticed the types we asked. She also was super frank with her opinions after we saw each place, telling us if she thought something was expensive, cheap, a good deal, or missing things that she would consider good to have.
In the end, we ended up going with a place we didn't see with Lynda, but turned out to be across from a complex we did visit together. She was super in following up with us, really really nice to deal with, and obviously cared. Loved our experience! read more