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Los Altos, CA

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Community Connections

5.0 (2 reviews)

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9 years ago

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13 years ago

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Calvey Heating and Air

Calvey Heating and Air

(536 reviews)

Years ago the apartment complex I lived at contracted Calvey to install mini-split A/C in the…read moreapartment I was in. The install was amazing quality! So much so that it gave me the confidence to buy my first home without A/C because I knew I could just call Calvey. A few years later I did just that. Damn, it's been a couple of months now and I've been able to control the climate of my entire house from my phone, optimizing the temperature and sometimes making it as low as 66F to just enjoy the air being crisp. The install has been fantastic quality and the crew listened to everything I wanted every step of the way. They mounted rat spikes where I wanted, they put the lines and the units exactly where I asked and I've had no issues at all. I truly believe with home price comparisons in my area that I made money off of the install because it increased my home value. My golden retriever is happy, I am 100% happy and I will see you guys again next home upgrade. :)

Quite unimpressed. Called and spoke to their receptionist girl, who was ok, seems to not know much,…read moredeflects questions and avoids clear answers, but that's not the problem. I send plans and followed up more than twice with direct emails and voicemails. Nothing. No call, no text, no email. No response at all. Clowns! Maybe they're too busy filming awful commercials lol... call them and that's what you'll be paying for! These guys may be ok, but I'll never know and I'll never call them again because they're very unprofessional. They misrepresent 'free estimates'... liars. Find someone else is my recommendation! Bad service, zero communication. FAIL.

Heritage Pest Control

Heritage Pest Control

(42 reviews)

I was referred to John by a neighbor, and I know I should probably have waited until we saw the…read morefinal results before writing a review, but I couldn't help myself--I felt compelled to share my experience right after his first visit. We had previously received a quote from another highly rated Yelp vendor, who put a lot of fear into us about the situation and quoted us several times more. John and his crew addressed everything the other company had recommended, except for the cleaning, which John doesn't provide--but he referred us to another vendor for that part. They carefully and thoroughly checked the problem areas, fixed what needed to be fixed, installed traps, explained exactly what we should do from here, and scheduled a follow-up visit. John also told us to feel free to call him anytime if we have questions or concerns. John was incredibly courteous, kind, and patient in explaining everything to me. And the cost was a fraction of the other quote. After seeing so many negative stories about rodent-control experiences on Nextdoor and elsewhere, I feel incredibly fortunate and grateful to have been referred to John. I couldn't be happier with how the first visit went, and I highly recommend him based on my experience so far.

John is super honest. I called to ask if he can help eliminate drain flies. He said yes, but gave…read moreme a DIY option to save me money!! What an honest man -- hard to come by these days. We appreciate it and will definitely be calling him again in the future should we have pest issues. Thank you John!

IRBIS Air Plumbing Electrical - Your comfort hunt is over!

IRBIS Air Plumbing Electrical

(951 reviews)

Lundy-Trade Zone, North Valley

They did a complete replacement of my HVAC. They replaced my old gas furnace and A/C with an…read moreelectric heat pump. Redid all of my ductwork. They put the new air handler in my attic. I am more that happy with the results. This was a long term project. Ray was my contact and worked with me. They waited for 6 months as I was waiting for rebates to get approved from my utility. The approval came the beginning of July. The crew removed all of the old HVAC and installed the new system. This was just before the recent heat wave, so they worked hard to get it working before it hit. I now know that my old system was a POS. The new system has been excellent. It handled the 100F days without an issue.

Great first impression…read more I reached out to IRBIS through their website because I'm looking into replacing my HVAC system. I scheduled an appointment for them to come check out my house, and Rudy showed up right on time. They even sent me a text with live tracking on the day of the appointment, which was a nice touch. Rudy was really nice and patient. He explained the different systems and gave me a couple of options without trying to push me into anything. I'm still not sure which system is best for my house, so I haven't made a decision yet. My current HVAC is almost three decades old, but I'm not in a hurry to replace it. Their quotes are competitive, and so far, I'm really impressed with the service. As they say, first impressions matter, and IRBIS definitely made a good one.

Pacific Appliance

Pacific Appliance

(58 reviews)

Seriously, Brian is as good as it gets. He was incredibly prompt, in fact making suggestions on the…read morephone to help fix the issue with our washing machine. When I indicated that it did not help, he was able to accommodate me on the same day. He fixed the issue in exactly 20 minutes and so charged only half of his original quote because it did not take him long. This is customer service at it's best! I would heartily recommend Brian and he will remain our go-to person for life!

I am absolutely disgusted and terrified by my experience with this company. Do not trust them. Do…read morenot let them anywhere near your home. An employee from Pacific Appliance Repair came to my condominium for a service call. Without knocking, without announcing himself, this man OPENED MY FRONT DOOR AND WALKED STRAIGHT INTO MY HOME. He didn't apologize. He didn't even acknowledge what he did. My daughter and my son were right there. We were all scared shitless. Then, as if that wasn't bad enough, he just darted out of my house and went next door. It took me a long time to even figure out where this creep was working from. Total silence from him. No explanation. No "sorry, wrong unit." Just bizarre, standoffish, and completely unprofessional behavior. Just because someone works for a company like Pacific Appliance Repair does NOT make them a trustworthy person. This guy walked into my home knowing full well my kids were there. It was strange, invasive, and honestly - who knows what his deal is. Maybe he does this shit all the time. Maybe he's a sicko. I want to warn every single person out there: watch out for this company and their employees. Rude. Weird. And honestly frightening. I have a photo of the guy. I'll post it so you can see his face. Stay far away from Pacific Appliance Repair. The police couldn't give me this man credentials so I did my own investigation and this is what i discovered.

Community Connections - localservices - Updated October 2026

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