I have been a patient at Intermed for nearly three years and truly love Dr. Coleman, which makes…read morethis review difficult to write. She is an exceptional physician and none of what follows reflects on her. The issue is entirely structural. Over the past year, Intermed has implemented scheduling requirements that make it nearly impossible to access routine care. Getting an appointment requires multiple calls, repeating your full medical history to different staff members each time just to be "approved," and even then telehealth is rarely an option regardless of how recently you were seen. Callbacks are inconsistent at best. As someone managing chronic health conditions, this is not workable. I understand physicians are given tight 15-minute windows and that this is out of physicians' control. But simple visits like medication management or a brief touchbase to relay specialist updates should not require weeks of effort just to get on the schedule. The friction rivals that of a specialist office, which is not what you expect from a primary care practice. Intermed is likely a fine fit for patients who need one annual physical and nothing more. For anyone requiring more frequent or complex primary care, I'd encourage you to weigh that carefully. It's a shame, because the quality of the physicians themselves doesn't match the experience the system creates around them. I will be transferring my care after months of trying to navigate their new system.

Poor communication from staff. Most problematic was not being able to see my provider and saw an NP…read morenamed Casey S who was rude, rough, and just didn't care. May as well have seen Regina George for a provider.

The folks here are so kind and caring, they know what they are doing and care for folks from those…read morein post surgery to those living out their end of days. As a pastor I'm very impressed with the staff in the visits I have made to people in my church who are residing at D'Youville. If you end up looking for a place for care for a loved one in the L/A area you Should definitely give these folks a call!

i extremely dislike this place. they are the worst place ever!!!! to work. the patients are the…read moremeanest people ive encountered in my career and i found it very hard to provide care to such rude narcissistic people. this job has sent me home in tears and completely drained for more than one day. if you are any medical professional don't come here it will make you reconsider your choice to help people guaranteed

ST Mary's hospital despite being downsized is still a better hospital than central Maine medical…read morecenter They have caring staff and doctors especially in the Emergency Room, they get you in immediately and not wait for hour after hour and stick you in a hallway waiting more hours for a doctor to see you like you will at CMMC Everyone at St Marys is committed to giving the best care and that's all my family has received the past 5 years . They deserve to be acknowledged.

I just recently established a new primary care physician at this location and I am extremely happy…read more I see Dr. Assadollahzadeh, DO and she is awesome. She takes the time to get to know you and answers any questions you have. She always ensures that each visit is a great experience and that I do not leave with any doubt about our plan to maintain my health. There was one visit where I waited in the room for a little over 30 minutes, but the Medical Assistant keep checking in on me every 10 minutes to update me on the status and to offer water. The fact they kept me informed and provided a reason for the delay was satisfaction enough that the Doctor and the Medical Assistant care about me as a patient. The doctor was very apologetic when she came in, but I was not unhappy with my experience. I will continue to go here for my primary care needs.

TL:DR- They take care of you as soon as they can. People need to stop having unrealistic…read moreexpectations or coming here for the wrong reasons, and then leaving bad reviews. On the Walk-In Clinic, I've been coming here for a while now, when I need to be seen for milder things but can't make it to my primary care. Depending on staffing and how busy they are, yes, you may have to wait a while. But that's how walk-in clinics work. You walk-in when you want, and they'll see you as soon as they can. On some of the negative reviews on here- If you're actively bleeding, you should be going to the ER (or maybe an urgent care). This is a walk-in clinic, you're not prioritized. This is not the place for that kind of care. If you have something viral, no they're not going to give you antibiotics, because they're for bacteria, not viruses. It won't help with what you're sick with. All they can do is give you advice on what to do, and tell you to suck it up. I came here today, and also didn't eat before I came. That's on me, and not them. It's not their job to make sure you take care of yourself before you come here. And again, you may have to wait a while. It's a roll of the dice. Just show up and hope they're not busy. No, you can't leave and hold your spot in line. That's not how it works You would be getting out of line. Did you not learn how lines work when you were little?

I was escorted to a waiting room. There was no heat and I felt miserable. They left me there for an…read morehour. I walked out. I needed help. The staff just hung around while I waited.

I've been using Family Health Care for 40 years and overall have had very good experiences with…read morethem. There have been minor issues here and there, as would be expected since no one and no business is perfect - especially over a span of 4 decades - but I'm happy with the support and care I've received.

Definitely would not recommend this place. Their receptionists are downright rude, especially Holly…read moreand their doctors hardly do their jobs. They never did a confirmation of pregnancy when I went in specifically for that and the doctor literally terrified me by saying my body was basically going to be ripped in half, mind you, this was my first child so I was already scared! The other doctor that's there has misdiagnosed everyone in my family just about every time we've gone in. My mom had an infection for half of a year because of them. I refuse to allow them any sort of responsibility when it comes to my health and so does my entire family.

Ifi need a referrel its done. My wife's doctor has had her complete a diary of what she eats and…read morewhen she has a certain issue. it's been months now and she needs a referrel. To bad she can't switch to my doctor Knighton! Also i get detailed written reports on tests completed.

Two tolerable experiences followed by a terrible last experience, both in procedural care and in…read moreaccount management. I would not recommend this office nor visit them again.