My son has received the best care in this office…read more The staff and Dr. Rochelle are AMAZING! Lillian at the front desk was so helpful and reassuring with all my questions. Today my son came in for two fillings under oral sedation and use of laughing gas. The whole team made my son feel extremely comfortable which in turn had me feeling comfortable. My son has several allergies and had many previous reactions so I did come in a little anxious myself. As a manager in healthcare I always tell my staff that we need to treat our patients like family. At todays visit I felt just that from Dr. Rochelle and her team.

We were patients at this practice for several years. While our children generally enjoyed their…read morevisits and the hygienists were consistently kind and patient with them, our overall experience declined over time. As parents, we asked reasonable follow-up questions about our children's dental care. Unfortunately, these questions were often met with condescension, inconsistency in information, and a lack of transparency. The final straw was receiving a written communication that included a highly inappropriate and alarming term, which even if sent accidentally, significantly undermined our trust of this practice and their sense of professionalism. Because of these issues of the practice, we've decided to seek care elsewhere. This may be a good fit for families who are comfortable not asking many questions, but it ultimately was not the right fit for ours.

Ya'll ready for a superhero/save the day story? Well, here it comes…read more So, Dr. Angie and the staff at Napa Pediatric Dentistry are absolutely amazing. I hope they all move to Illinois so I can have them be my kids peds dentist location. My family and I were in Santa Rosa for a family wedding. The wedding was on a Sunday and my 23 month old daughter was the flower girl in the wedding. Sunday morning at 7:30AM my poor girl tripped into a set of stairs and knocked several teeth loose (one horribly loose). After some emergency consultation on Sunday we knew we had to wait until Monday morning in order to attempt to have someone see us. I called atleast 2 dozen Dentists, peds dentists, and periodontists within a 30 mile radius on Monday morning and every location was either closed, docs were gone or they didn't see kids. I was lost. My baby girl was in pain. And I didn't know where to turn. Fortunately, Dr. Angie's office was recommended for me to contact by one of the practices that couldn't see me. It would be over an hour drive but after they heard about our situation they vowed to try and squeeze us in. Keep in mind they had a fully booked day and were short staffed. We made the drive and they squeezed us in between patients, all while respecting the appointments and privacy of their current patients (not an easy task to do! I was impressed). They did a visual examination of my daughters teeth and knew xrays were needed right away. After Xrays, it was apparent that a tooth needed to be pulled. My wife and I already knew this and so did Dr. Angie and the team, but proper examination was needed. My poor girls teeth looked rough and it had to be done before we headed home. Dr. Angie and her team exceeded any expectation of bedside manner, love, care, comfort, and expertise that I had walking in there that day. We completed the procedure and 10 minutes later, my daughter was visibly doing better. We are home now and she is a happy girl. We have to keep a close eye on the other affected teeth, but she would not be where she is if it wasn't for Dr. Angie and her team. If you all decide to move to Illinois, I will be the first to sign up my kids as your patients. You brought more than just care to my baby girl, you brought it to all of us. Thank you! Thank you! Thank you!

Ok first off, OMG THEY ARE AMAZING!…read more My 2 year old always puts up a struggle when we brush his teeth in the morning and in the evening. He was a bit hesitant when we walked in but the assistant (sorry I forgot her name) was so gentle, sweet, and really caring. I seriously thought he would be fighting the entire time and he literally let her look at his teeth with the mirror and all the tools without a fight/cry/whine! Hands down the best experience... FYI, it was his first dentist appointment!

This office traumatized 2 of my kids and I can't recommend them for their impatience and…read moreunwillingness to accommodate hesitation or fear. We now drive to Marin for an incredibly empathic and patient dental experience which our children finally don't fear and almost enjoy. Pediatric dentistry is more than fixing teeth, it is building a lifelong orientation to dentistry and self care. I recommend looking elsewhere

You could not find nicer people anywhere!! I took my toddler in for his first appointment and was…read moreblown away by the kindness of the staff. They made it so easy! We saw Dr. Shailee, and she went above and beyond. She exuded warmth and compassion, and took the time to ease my very shy son into the process. Not to mention, the property is so charming! I can't say enough positive things about this practice, and highly recommend it to anyone in search of pediatric dentistry.

As a mom of a child with a CHD who has had lots of time hospital settings, I can honestly say this…read moreis the most kind and generous, trauma informed practice we have ever experienced. From the moment we walked in, I was blown away by the attention to detail. I cannot recommend this place enough. Especially if you have a child with special considerations or hyper sensitivity. Dr. Stephanie and her staff went above and beyond!

Amazing dentist! My kids loved it and the space is beautiful. Staff are so kind and patient.read more

Brought my 4yr in for her first check up and I'm so glad I did. She was nervous and was not…read moreterribly excited about going but as soon as she got there the staff was amazing!!! Jessica (hope I remembered correctly) took her back and made her feel so comfortable, used a little monkey to show her how to properly brush and just made the entire experience so kid friendly and neat for her that she asked me serval times since then when her next appointment is. The ambience of the office is awesome as well. they have cool kites hanging all around and a few pac-Man arcade games, one for small kids, and one for bigger kids. Nice little bonus. It was so important for me to be able to find a DDS that made her excited and not scared and I think I found that in Dr Oliver's office. We don't have a pediatric dentist in our area so I came from the Ukiah. Absolutely worth the drive. Definitely recommend other parents to give his office a try.

Both Dr. Oliver and Dr. Mauger were knowledgeable and patient with my scared 2 year old. What a…read moregreat team, from the front desk to the hygienist to the dentists!

I had bad experiences with the dentist as a child so I wanted to make sure I found my kids a…read moredentist they would enjoy going to rather than fear. This review is way overdue because I began taking my kids as toddlers and now the oldest is 13. Dr. Bala is patient and kind. He remembers his patients and will greet them as he passes by, even though he is on his way to another patient. My kids have completely different experiences because my daughter has had cavities and my son has had none. My daughter needed a filling at around 8 or 9 years old. She was already uncomfortable with the normal teeth cleanings and X-rays so I knew she would not like having to get a shot and teeth worked on. Dr. Bala tried comforting her by explaining what he was going to do and had no problem stopping if he thought she was uncomfortable. The office itself is very clean, welcoming and bright. There are televisions above the exam chairs to help distract the kids while they get work done. Dr. Bala has many assistants that help get the patients in and out in a timely manner. And although my kids are still hesitant going to the dentist, it is not out of fear. They just don't like the taste of the vitamins they put on their teeth. I am glad I found a place to bring my kids that they also enjoy going to.

Horrible experience on multiple occasions, very discriminatory and racists at the front desk. The…read morestaff are inconsistent and long wait times each time. They get information incorrect and blame each other. We really wanted to like this office and gave multiple chances but each time they failed our family. Verry frustrated

Always a happy environment and exceptional care from the entire staff. We are so pleased. Thank…read moreyou!!

Best pediatric dentist anywhere. I cannot say enough about how extraordinary Dr. Aghi and her team…read moreare. I wish I could have her as my dentist and will certainly cry when my kids age out. We've been clients for 13 years and they have ushered us through every cavity, tooth pulling, ortho advice and beyond with extreme care, thoughtfulness to budget, compassion and trust. Dr. Aghi's advice is gold. And the best part is my kids adore her as much as I do. She's wicked smart, down-to-earth, honest and just super cool. If you live in Marin, this is the only dentist practice to consider.

I wanted to provide an update to my original review following thoughtful and professional follow-up…read morefrom Dr. Amber. After my initial experience, Dr. Amber personally reached out, reviewed what happened, and took full accountability. She acknowledged that a mistake was made regarding the cost estimate for my son's visit, specifically that the cost of required X-rays had not been factored into the quote I was given. She agreed the situation was not handled well and confirmed that there was no reason the correct estimate could not have been provided upfront. Most importantly, Dr. Amber honored the original quoted cost, which I truly appreciate, and took concrete steps to address the issue internally. She shared that the staff member involved has been written up and placed on a performance improvement plan, with clear expectations around customer service moving forward. That level of transparency, accountability, and leadership speaks volumes. I want to be clear that my concern was never about the medical care. The doctor and clinical staff were kind, informative, and wonderful with my child. This was a front-desk service issue, and I appreciate that Dr. Amber took it seriously and did not dismiss my experience. I'm updating this review to reflect how professionally the situation was handled after the fact. One person's actions should not reflect an entire practice, and I respect the way this was addressed. Thank you again to Dr. Amber for taking the time to follow up and make this right.

This practice is negligent and a fraud. The dentist refuses to do preventative treatment on some…read moreteeth unless you pay a lot of money for invasive and unnecessary procedures for other teeth. She also sends refunds of your money to other stranger people so that's a HIPAA violation. The office staff is rude and inexperienced. Beware and avoid at all cost.

We are so thankful for this dental office. My 1.5 year old needed a fix for a chipped tooth and…read morethey took such great care of her. We won't go anywhere else for our baby's dental needs! All of the staff is super friendly and made us and our baby feel comfortable.

I called to see if they were accepting new patients I was told by the receptionist yes but that…read morethey have a tight network and anything out of network you'd have to pay put of pocket which didn't work for us because we like going to the dentist under our preferred network to get the best benefits. If they are in your network I'd say give them a try from reading their reviews they seem like a great place to care for your children's dental.

Jeannette is comprehensive in her medical practice providing care for all my issues, not just…read morelooking narrowly at a specific problem. She's very easy to talk to, her office is efficiently run and very helpful. Easy to get apt.s Last year she started the "Family Practice Direct" model of health care and I hope I can always remain in her practice.

Just called the 'on-call' doctor, because after being in the emergency room and having surgery, I…read morewas having a reaction. The ER doctor encouraged me to take pain meds and call my primary on call if any symptoms from medicine should arise. So I was having symptoms from the medicine and decided to call my "primary on-call" Some young guy stumbled and all over his words as he answered and introduced himself as the answering service. He took my information, told me to hold on, came back 5 mins later telling me he couldn't get ahold of her, but he had left her a message and she would call me right back. A few minutes later, the young kid calls me back and says 'Dr. Williams said you should go to the ER' I said - 'they told me to call my primary' His response: 'well if the hospital let you go, just do whatever they said don't worry about it' He ended with, 'well like I said, Dr. Williams said it's 3am and to just go to the hospital. Quality