We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

They are the best! I had let my service contract lapse, but when my AC went out, they had a guy at…read moremy house in less than an hour. Found and fixed the problem at a reasonable price. I'm re-upping my service contract with them asap.

I have used Royal Air for my Carrier AC system since 2015. Extremely reasonable responsive. They…read moreare family run. I highly recommend them

I cannot say enough great things about ASD Air Solutions . Anthony and Dave were fantastic…read more Professional, Respectful, and totally focused on the details. Determined to find out what was wrong with my compressor. The other company I had come out earlier in the week just looked at it for 15 minutes and told me I needed a new unit and a new Handler $$$$$$$$$$. Anthony examined the compressor and found that it needed a power board. He saved the day and my wallet !!!! I will only call ASD from now on and I will recommend them to anyone . Honest, hard working guys. Not easy to find nowadays... I am so grateful that I found them... Thank you so much, Angela

We were very happy with the level of service and professionalism from ASD Air Solutions. We reached…read moreout to them to re-locate a few of our condensers for a backyard project. They responded right away and accommodated our immediate needs alongside our masonry contractor's schedule. Both Anthony and Dave are very kind, honest & respectful - they provide fair pricing, and they go above and beyond to ensure the work is done well. We are very fortunate that we found them, as we had not had a good experience with a previous HVAC contractor. We look forward to working with Anthony & Dave @ ASD Air Solutions for all our HVAC needs going forward.

Been using them for years after shopping around when I first bought my condo. Very experienced,…read morefriendly and on-time. Always look for the best solution with cost in mind - I feel they take pride in what they do and work to keep existing equipment tip top before recommending replacing -- going on at least 13 years now!

From the owner: North Reading Air Conditioning, HVAC Installation, Air Conditioning Contractor, Air Conditioning…read moreTune-Ups, Heating Contractor, Heating Service, Heating Repairs, Furnaces, Boilers, Heat Pumps, Indoor Air Quality

I was with the same propane company for 13 years. A few years ago they were bought out by an…read moreinternational company. After that I couldn't talk to anyone directly and this past winter they ran me out of propane 3 times and I was on automatic delivery as well as monitoring. I called Broco at 5:30 pm ( their office goes home at 5). At 5:30 I got a call back from Tom. The next morning I got set up and Ted came over and fixed everything. I also had contact with 3 others in the company that day. Broco is a local veteran owned company. They answer their phones and are ready to help. I am so pleased to be a customer of Broco, they are fantastic. After they placed the tanks and filled them my fill up was more than a dollar less per gallon than my old company. If I could rate them more than 5 I would. Bill Irwin

By far one of the best companies to deal with. Couldn't say enough about their service. It is a…read morepleasure to have them service my burner as well. Great response.

Dan and his son Tyler helped me trouble shoot an issue with my mother's furnace this morning. Not…read moreonly were they knowledgeable but Dan drove out of his way to get a part for us. They were courteous, very friendly and very affordable. Dan took the time to discuss over the phone a plan of action and they handled it swiftly and worked very clean. The heat is on and mom isn't cold anymore! I will recommend Callahan Mechanical Services to everyone I know in need of service. I can't thank you guys enough!! -Rich S.

I appreciate the excellent service provided! It truly went beyond my expectations. I felt…read moreappreciated and well cared for throughout the entire experience. Thank you for such exceptional service! Dan is friendly and punctual--fair with the price for his service.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

We have been happy and loyal Taylor & Murphy customers since we moved to our home in Acton in 1994…read more Everything they have done for us has been excellent - from regular delivery of fuel oil, to rapid response for any heating system repairs, to friendly and knowledgeable office personnel and service engineers. We have an old and somewhat unique Italian boiler and they have the expertise, tools, and parts to keep it running so that we've haven't had to replace it. We only have positive things to say about the entire Taylor & Murphy organization! Don't hesitate to check them out. You'll be happy that you did...

Michael was absolutely fantastic. He accommodated us quickly, and was super knowledgeable. Fixed…read moreall our issues for a more than fair price. Highly recommend.

We used St. Jean Heating and Cooling for over a decade, since 2008 when we bought our house. Ray…read morewas amazing: humble, honest and very reliable. I remember us spending New Years Day of 2009 trying to remedy a frozen pipe. Highly recommended!

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.