Although I don't really want to write about a bank branch, I feel like the Toowong Commonwealth deserves a special mention purely based on amazing customer service.
Being a Commonwealth customer I have stopped off at many branches around Brisbane and none of them rate anywhere close to the Toowong tellers. Even if I were halfway across the city, I would gladly make the effort to visit their branch fr my banking needs, especially if I were having a bad day.
The staff are helpful, chatty (and not in an innate way) and very polite. I can't commend them enough for turning what could have potentially been a horribly stressful trip to the bank in to a really easy borderline delightful experience.
My only grievance is that they are not open on weekends, unlike their sister branch at Indooroopilly. read more