Not sure if I mentioned this before, but came to C & C Car Care to get new brakes (rotors and pads)…read moredone on my car. Great service of explaining what i needed and very reasonable pricing for it. The work was done quickly and I plan to come back again for an oil change, replace air filter, and check on the trans. If you want something done right and reasonable you need to come here. I like that these guys will tell you if something is needed where some shops (I will not mention names eh em) will tell you need to replace something that is not needed and spend x amount of dollars for nothing. You won't find that here. This is a no-nonsense business and that is why I go out of my way to travel up here to have them work on my car. Another fine job and I give it 5 stars. Outstanding !!

This location has been bought by Firestone, and this review is not targeting C&C…read more TLDR: This is an incredibly dishonest auto shop, and could have put my family and I at risk due to negligence and deceit. Take your car somewhere else. I went in for an oil change and hadn't had any work done for awhile, so I expected a lot to be uncovered in the inspection. They came back and told me that my brake pads/rotors and struts/shocks needed to be replaced. Specifically they told me the front brake were at less than 4mm and needed to be replaced ASAP, the back brakes were at 5mm and could wait 3 - 4 months, and there were "rust rings" in my rotors so they would also need to be replaced. They quoted me a little over $3,500 for everything. I know a little about cars and have mechanics in the family, so I ran everything by them first. 1) We decided to do the brakes ourselves (my uncle worked at a brake shop). We found that there was no issue with the rotors in what they described as "rust rings". Saved a few bucks there. The front pads were at about 4mm, so they likely did check those. We got to the back brakes, and had to use a sledge hammer to get the tires off (indication that they didn't take them off to check). When we got the pads off there most almost nothing left, and they were about to start grinding the rotors. Another indication that they lied about checking them because there was certainly not 5mm left. 2) I took my car to another shop to have the struts/shocks looked at after realizing the lies this Firestone told about the brakes. I had noticed the cars handling was a bit spongey and bouncy, so seemed like it could be true. The next shop actually test drove the car, and found the issue wasn't the struts/shocks, rather 3/4 tires had broken belts. This Firestone clearly did not check the car thoroughly and lied about the issues I was having to milk me for money. The scariest part about this is that broken tire belts increase the risk for blowouts at high speed. So I could have put $3,500 into my car, and still had something catastrophic occur that could have caused injury to my family, me or someone else. Not much else needs to be said about this business.

Iv'e revisited this location a few times now and they always take care of me. My friend recommended…read morethem after bringing in a few different vehicles there over the past decade when it was Tico's. They looked at my van that I brought in with what I thought was a brake issue. They talked me out of spending money on the problem and to wait a little while. Unprompted from a conversation we had at the counter they did research on additional parts that could improve my cars performance for what I use it for and gave me the free advice. With a mini van passing 100000 miles I know I will need a reliable mechanic moving forward. Chicago is rough on cars! A few months later I returned with a check engine light issue and they recommended a few repairs and they came up with a reasonable quote. I dont think padded anything or asked me to replace anything I didnt need. Email and phone/text service was good too. Just honest hard working people here I think! I will be back. Danny and Pedro helped me out!

I was referred to this shop by a friend. I brought my car there for an oil leak. They said they…read morecouldn't find the problem, but cleaned the engine and did other tweaks and said that I would need to drive it for awhile and then bring it back for them to see where the oil is going. I brought it back, twice! They were not able to identify the problem, they fixed nothing, and I later found out there were missing bolts and other issues they caused with their "tweaks". They charged me each time I took the car to them, I paid over 2k and nothing was fixed. I finally took the car to an "alley mechanic" who was able to identify the problem and fix it, for less than half the money I paid this shop. Let me know if anyone wants his information, he did what this shop couldn't! I don't know about cars, I have to rely on experts to identify the issue and fix my car. I feel I was taken advantage of and ripped off. These people are not experts and are con-artists ripping off customers that aren't mechanics themselves. Do not trust them! If I could give less than 1 star, I would.

This is an excellent place to take your European cars for auto repair. They replaced my rear brake…read morepads last yr and my front brake pads today This is the 2nd time I've had my pads replaced in front because I believed another mechanic at a different business who said I didn't need to replace my rotors with my brake pads. He was saving me money and he told me that replacing them was a ripoff. Big big mistake that really cost me. 18 months later and the brakes started squeaking. I had to replace the rotors and once again the brake pads. You can't do the rotors without replacing the pads too. So here I am. $900 last yr for the front brake pads. And $1500 this yr. Now granted, he replaced my rotors, changed my oil, and added coolant today too. But paying for Maserati brake pads twice in 18 months really sucks. In the end, it certainly didn't save me money Excellent and timely response to texts. Kept me updated. And finished my car within a few hrs. I'd gladly return again

Been searching for a place to get my brakes done at a reasonable price. After making a few runs in…read morethe neighborhood I came across this place incidentally. I never trusted giving my brakes and pads to mechanics because I've been burned before with the switch out. Jeffery is awesome, he took care of my brakes and rotors. I gotta say I'm definitely going back. Honesty always gains a customer's loyalty.

Perform a poor job on my two tire repairs, charged me $80 for what I thought were replaced tiers…read more Fixed back tire with replacement but didn't have focus or effort to make sure customer was satisfied, I regret giving him my money because the very next morning my front tire that was jus plugged and mind you there were two holes. I was financially depleted but managed to pay him. And he did a half fast job on my 2013 Chevy Impala LT! I could have just drive on my rims back to rogers park where I reside and given them my business. But my blow out occurred on west side at 5am so I was a sitting duck for the entire day, NOT SATISFIED AT ALL. So every morning I have to go and put air in a slow leaking tire and within an hour tire is flat and I'm the one feeling cheated. He only got one star rating because the. Lack of professionalism needs attention, customers satisfaction needs to be address. And I out money I don't even have but his attitude is pay me for the plug and my logic is you Overlooked this hole so there shouldn't even be a charge for me. But I kept my civil head on right and made a promise to express my distain for this tire shop and how new customers are treated. Hope this is helpful

Few days ago i started hearing some brake noise from my 2013 Toyota Camry, I called this location…read moresince i saw it being under new management. I called and described the problem and was told to bring it in so they could lift it and check it. I go in on a Friday afternoon and didn't have to wait much. The guys were polite, professional and understanding. An honest mechanic is a beautiful thing. Or, at least, a mechanic you really trust is, I've probably had honest mechanics before, but there was always that one hard to describe service need that you must have. Afram who worked on the car came back and said i needed new brakes and gave me a brake down of the prices to the penny. I don't remember last time i was given detailed pricing by a mechanic up until the end. He said if i did decide to do it it will be done by end of day. After they called me that the car was ready i picked it up and they showed me the old parts that they took off. From what i saw they are trying to get a good reputation in the area by giving reasonable prices with quality work as if the cars were theirs. I have few cars and i will bring them back here and see if they are still reliable as they are now, keeping in mind to informing yelp of any updates. They were good to their words on the time and the cost, and I've never had a problem with the repair since.

I've been coming to this shop for several years and I've always had a great experience. The prices…read moreare reasonable and their service is excellent. They always provide an estimate before starting the work so I'm never surprised with the cost. Highly recommended!

Do not trust these people this business needs to be shut…read moredown they've taken so much from me because they didn't wanna tell me what was wrong with my car these people need to rot in jail!!!

Purchased my G252012- performance has been awesome - Until…read morelast month - A new electricity was installed - All of my music etc including My Wifi connecton is not working I can no longer use my phone in my car I don't know what to do - I called for assistance... There has Still been No Reply- Im heart Broken and shattered- I was given any information on getting my car in such Dis order - No one has given in HELP.....

I had the misfortune of bringing my QX80 here for a used vehicle inspection. To summarize, my…read moreinteraction with them was plauged with gross incompetence and outright fraud. Ultimately they refunded me for the service performed, but on a follow up appointment demonstrated the same basic lack of competence on their flagship vehicle - the QX80, and cost me thousands of dollars in additional repairs. When I brought my vehicle there in August 2025, right from the start the serivce advisor Eddie refused to review and discuss my list of known issues. His only interaction with me was saying he was having problems scanning the barcode with the VIN on my car, and that this inspection would cost me $405. A few hours later when I returned to pick up the vehicle, while reviewing the report I was astounded to see that everything passed, except for the power lift gate, adaptive cruise control radar and horn. I appealed the findings of this inspection to Eddie, even taking him to my vehicle and showing him that the engine air filter was so dirty it was black, he pushed back and supported the findings of "Technician 98" and it was in perfectly acceptable condition and did not require replacement. When I went to pay, I saw that Eddie had tacked on unauthorized and fraudulent charge of $37.65 for "non attributable supplies and services", the only possible shop supply used here was a single paper towel to wipe off the oil dipstick, as to how that would cost $37.65 perhaps they used a sheet of gold leaf? Of the issues with the vehicle: - Contrary to their report the horn functioned fine. Eddie refused to say how they determined it was faulty unless I paid him $225 for "diagnostics". - The adaptive cruise control radar having a DTC code for being blocked was already known. It was the first thing I noticed when I picked up this car is that the license plate was blocking the radar. Instead of just telling me they could install the license plate elsewhere on the bumper, Eddie demanded another $225 for "diagnostics" to determine why the radar was blocked. - The tires on the front axle had 4/32" of tread depth and more than 73,000 miles on them. Illinois state law requires them to be at least 4/32" of tread depth, and the manufacturer rated the tires for only 70,000 miles. Instead of telling me they required imminent replacement, Eddie just listed it as a "caution". - Both front brake rotors had a deep groove cut in to them, several thousands of an inch deep. The factory service manual says they should be replaced if it is more than 6 ten thousandths deep. Instead of failing them as the service manual indicates Eddie listed them as a pass. - The emergency/parking brake was non-functional, the factory service manual says it should be able to keep a vehicle stopped after 5 or 6 clicks. Mine required 14. Eddie listed this as a pass. - The windshield washers were severely misasligned, Eddie marked them as a pass. - The windshield wipers had significant problems with streaking, Eddie marked them as a pass. - Passenger compartment air filter was extremely dirty and filled with leaves, Eddie marked it as not applicable. - Engine air filter was so clogged it had turned from white to black, Eddie marked it as a pass. - The vehicle had the wrong battery installed - a size 65 instead of size 27. A size 27 battery has 50% more capacity. Eddie marked it as a pass. - The transmission had a problem with shuddering, instead of inspecting it or the fluid, Eddie marked it as not applicable. - The only actual problem they had managed to confirm is that the power lift gate was broken. They wanted an additional $225 in diagnostics to tell me that the motor needed to be replaced. - The on board maintenance computer said the engine oil was past its end of life and required replacement. Eddie listed it as a pass. - The front seats were both defective, one stuttered while moving, the other would rock back and forth on the track, these issues were ignored by Eddie. I ended up emailing the service director Mark, and he convineced me to ultimately brining my vehicle back to Berman Infiniti so they could try again, to refund me the $445 paid for the inspection, and file a warranty claim to cover the service. I prepared a 45 page report for Mark showing him everything which was wrong with the vehicle, pictures documenting these issues when possible, and excerpts of the factory service manual as an authoratative source as determining if an issue existed. Mark filed the warranty claim, and due to the amount involved the warranty company wanted to send out an adjuster. A few days later the adjuster denied the claim. Eddie at Berman Infiniti refused to tell me why, and when I contacted warranty company I was given reasons such as not being to inspect the power lift gate motor, as the technician at Berman couldn't figure out how to manually open the door. So thanks to Berman Infiniti's repeated incompetence, I ended up having to perform these repairs myself.