I got a nail in my tire and someone recommended I come to TJ's and they were quick and didn't…read morecharge me! I'd definitely recommend if you're in the area!

These guys were amazing-- smart, fast, efficient, and honest. Total integrity. Great experience!read more

I'm a huge fan of Heaton Tire. We just moved out of the Basin, but for the entire 12 years we lived…read morein Vernal, Heaton was the only place we took our vehicles for tires and tire-related service. They are competent technicians and their tire and service prices are fair and reasonable. They did not charge for tire rotations and often not for simply flat repairs. They completed work in a timely manner and were honest, pleasant, and informative when discussing the issues. I prefer to support family-owned business when possible, so I appreciated it was a father-sons enterprise. I highly recommend them and wouldn't take my tire-related business anywhere else in Vernal.

Over the last few years I've taken my truck and my wife's Jeep to Heaton for snow tires, and just…read moretoday got new brake pads all around for my truck and it was $650 cheaper than I was quoted from Downtown Auto for the same OEM pads. They did a great job. Giving credit where it's due. Heaton is just a good move.

I was passing through Vernal and an auto behind me reported my Jeep Wrangler RR brake light and RR…read moreturn signal were out. (I'm a woman, have owned 2 Dodge trucks and 2 Jeeps so I've depended upon Dodge/Jeep for decades.) I immediately located the Jeep/Dodge "Downtown Auto Group" and went to the customer service department. The service rep (perhaps Derek or Travis) curtly said they were too busy to help look at it or replace. The parts department rep was very friendly and said he could sell me the bulb parts, but... We left frustrated by the unhelpful service rep's response and went to Reilly Auto Parts where we purchased the lamps. They were so helpful and installed them for us within 10 minutes. Don't depend upon the "Downtown Auto Group" Jeep/Dodgefor any assistance when you really need it!

Outstanding customer service! Derek and Travis went above…read moreand beyond to help us. They were able to provide exactly what we we're looking for.

I had a great experience at Mort's Car Wash in Vernal! The store was spotless, well-organized, and…read moreyou could tell the staff takes pride in keeping everything clean. Christine was incredibly friendly, welcoming, and provided outstanding customer service from the moment I walked in. It's refreshing to meet someone who genuinely cares about customers and goes the extra mile to make you feel appreciated. Excellent service, a clean environment, and a great overall experience--I highly recommend Mort's Car Wash!

Large truck wash bays. Allowed us to wash 36 ft class A & toad at same time. Easy access…read more Perfect wash for us!

Chopper and Emil went above and beyond to provide great service. I would recommend them to anyone.read more

Bad customer service O'Reilly. I was stranded and a kind person jumped my car. I immediately drove…read moreto O'Reilly Auto Parts in Roosevelt. I entered store to inquire if they had a battery for my vehicle. Yes they did. I asked if they could put it I . They responded no. They had no other customers in the store at the time. I am a 67 year old woman with no mechanical experience. Luckily I had left my car running so I went around the corner to NAPA Auto Parts. They had the battery and quickly installed it in my car. They had two other customers while I was there. Thank you NAPA for your 5 star customer service. Shame on you O'Reilly. You have forever lost a customer.

We stopped in to have our rental camper trailer tires checked out as they were showing concerning…read moresigns of extreme wear. Everyone at this Walmart auto location was extremely helpful and pleasant. They were able to get us in and back on the road quickly. Thank you Ada and team!

Thank you NAPA for your 5 Star customer service. I was stranded with a dead battery and a kind…read moreperson gave me a jump. I drove to NAPA in Roosevelt. They had the battery type I needed and even put it in my vehicle. I am a 67 year old woman with no mechanical skills. Thank you for your 5 Star customer service to rescue a lady. You have a lifetime customer.

Fast, efficient, honest and helpful. I was stranded near by…read moreRoosevelt (2 hrs aways from home city). I called Palmer's for help because my husband was out of town and unable to come and help as I was stranded in Duchesne, UT. (2 hrs away from SLC) The owner, Redge, was so helpful troubleshooting with me over the phone. I was still about 30 min away from his location, so he didn't move straight away to "let me tow you" method . INSTEAD, he gave me some advice to see if I could eliminate any kind of auxiliary help. When I Did the research and advice, I was able to start our truck up (go me! And YouTube!) and drive the truck their way. He asked his mechanic to stay late (on a Saturday in a small town) to double check our diagnostics. Needless to say, I made it back to my home in SLC after a successful trip out of town. Great team at this location! Helpful! And he treated me like his own daughter, with safety and honestly with good work and a great team behind him. 5 stars Palmer! Best, Malia

Fabulous towing service. I was stuck in a snowbank, 1/2 mile from the nearest paved road. Early…read moreSaturday morning. Within 30 minutes of calling, 2 professional guys in a towtruck arrived. Very reasonable price. Highly recommend