I'm a huge fan of Heaton Tire. We just moved out of the Basin, but for the entire 12 years we lived…read morein Vernal, Heaton was the only place we took our vehicles for tires and tire-related service. They are competent technicians and their tire and service prices are fair and reasonable. They did not charge for tire rotations and often not for simply flat repairs. They completed work in a timely manner and were honest, pleasant, and informative when discussing the issues. I prefer to support family-owned business when possible, so I appreciated it was a father-sons enterprise. I highly recommend them and wouldn't take my tire-related business anywhere else in Vernal.

Over the last few years I've taken my truck and my wife's Jeep to Heaton for snow tires, and just…read moretoday got new brake pads all around for my truck and it was $650 cheaper than I was quoted from Downtown Auto for the same OEM pads. They did a great job. Giving credit where it's due. Heaton is just a good move.

I was passing through Vernal and an auto behind me reported my Jeep Wrangler RR brake light and RR…read moreturn signal were out. (I'm a woman, have owned 2 Dodge trucks and 2 Jeeps so I've depended upon Dodge/Jeep for decades.) I immediately located the Jeep/Dodge "Downtown Auto Group" and went to the customer service department. The service rep (perhaps Derek or Travis) curtly said they were too busy to help look at it or replace. The parts department rep was very friendly and said he could sell me the bulb parts, but... We left frustrated by the unhelpful service rep's response and went to Reilly Auto Parts where we purchased the lamps. They were so helpful and installed them for us within 10 minutes. Don't depend upon the "Downtown Auto Group" Jeep/Dodgefor any assistance when you really need it!

Outstanding customer service! Derek and Travis went above…read moreand beyond to help us. They were able to provide exactly what we we're looking for.

I had a great experience at Mort's Car Wash in Vernal! The store was spotless, well-organized, and…read moreyou could tell the staff takes pride in keeping everything clean. Christine was incredibly friendly, welcoming, and provided outstanding customer service from the moment I walked in. It's refreshing to meet someone who genuinely cares about customers and goes the extra mile to make you feel appreciated. Excellent service, a clean environment, and a great overall experience--I highly recommend Mort's Car Wash!

Large truck wash bays. Allowed us to wash 36 ft class A & toad at same time. Easy access…read more Perfect wash for us!

Fast, efficient, honest and helpful. I was stranded near by…read moreRoosevelt (2 hrs aways from home city). I called Palmer's for help because my husband was out of town and unable to come and help as I was stranded in Duchesne, UT. (2 hrs away from SLC) The owner, Redge, was so helpful troubleshooting with me over the phone. I was still about 30 min away from his location, so he didn't move straight away to "let me tow you" method . INSTEAD, he gave me some advice to see if I could eliminate any kind of auxiliary help. When I Did the research and advice, I was able to start our truck up (go me! And YouTube!) and drive the truck their way. He asked his mechanic to stay late (on a Saturday in a small town) to double check our diagnostics. Needless to say, I made it back to my home in SLC after a successful trip out of town. Great team at this location! Helpful! And he treated me like his own daughter, with safety and honestly with good work and a great team behind him. 5 stars Palmer! Best, Malia

Fabulous towing service. I was stuck in a snowbank, 1/2 mile from the nearest paved road. Early…read moreSaturday morning. Within 30 minutes of calling, 2 professional guys in a towtruck arrived. Very reasonable price. Highly recommend

I don't usually leave reviews, but Sam absolutely deserves one. From the moment he arrived, it was…read moreobvious he knows exactly what he's doing. He's incredibly experienced, professional, and genuinely cares about helping people. He responded quickly, got me back on the road while I was on vacation, and turned what could have been a stressful day into a smooth, hassle-free experience. I honestly wish Sam was in my hometown because he'd be the only person I'd call for any of my vehicle needs. It's rare to find someone this knowledgeable, honest, and dependable. If you need help, don't hesitate to call him--you'll be glad you did. Highly recommend!

Called Sunday and left a message for Monday. Needed help with an Anderson hitch triangle plate…read more Monday left for our next stopped and decided to drive by B & D when they opened up. We ended up getting a return phone call first thing Monday morning as we were driving. What wonderful customer service!!! Explained the situation and told us to come right over. Upon arrival everyone from office staff to mechanics were all so nice and very professional. We were in and out in under an hour. If in town and need any service done, this is your place.

We hit a deer on vacation, had the car towed to Precision on a Friday night. They looked at it on…read moreMonday and gave us their opinion and a lot of useful information. Insurer totaled it, so Precision didn't end up working on it. I wanted to give them a shout out for being so gracious and kind to us. They have good reviews, and I feel they would have done a great job had the circumstances been different. They seemed very honest, experienced, and professional.

Incredible service and honesty by Ryker. Our car overheated and blew a hose while visiting from out…read moreof town. Ryker fit us into his schedule and made the process very smooth. Much appreciated, and highly recommend!

My back window that they just put in leaks a lot of water and waited a longer time to wash my truck…read morethan there recommended time

Just had another great experience at Jones Paint and Glass. They are great to work with. Andre…read morefixed our rock chip and had us back on the road in no time! Definitely recommend

Dan's Point S was very helpful, and quickly helped us get to the bottom of a a leaking tire issue…read moreon our cross-country trip. They were kind, informative, and generous with their time. Would definitely recommend seeing them for future tire business.

Traveling for business in a rental car and had the tire pressure light come on. Dropped in and the…read moreteam happily pulled it back to check the air. Although the air pressure looked good they did find a bubble. At this point I know I'm not about to put it back on the road and drive for 3 hours. Jake came out, showed me a photo of the problem and did everything he could to get me back on the road safely. I am so pleased with the level of service provided.