Very nice people was happy to help me, treated me with kindness & I felt comfortable gave me an…read moreestimate on body work I need done after a collision. Definitely went above and beyond to look out for me... I most definitely recommend you go see them they do excellent & exceptional work!! Top quality

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

This place knows attention to detail very well. Amazing service, bodywork and honestly better than…read morefactory standard work. The team was understanding and walked me through the whole process with open communication! Great work team!

Staff were professional and nice! My car was done when they said it would be and it looked good as…read morenew.

Took my 2015 cadillac ats with rear end damage…read more They were so good Got me a rental right away. Got all of the repairs authorized by insurance company. When I got car back Car looked like new. Repaired car correctly. Car looked like it was polished and they fixed a dent in front bumper and painted it too. They go beyond the original repair to make car look great Thank you Bob Anyone that needs body or paint work done to their vehicles Try them You will be happy with the repairs They the best They 10 stars

This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

I needed to have my bumpers repaired after being damaged in a rear ended accident. I visited one…read moreother body shop Crush pros and they refused to work on my older car and even made me feel like it is not worth their time. I left there feeling hopeless. After more online search, I found Victory auto body and they said yes they can work on it. I left the car and notified the faulty driver's insurance, they worked together and a week later I got my car back. I for one I can totally recommend this business. Thank you so much.

We reached out to various autobody shops for quotes regarding a small accident that happened…read moreaffecting our bumper. Victory auto body reached out to us within an hour, and were incredibly efficient and detailed in their communication. My husband took the car in to get the estimate and they were able to take care of us in less than 30 minutes! They were successful in getting all of the scuff marks out on the spot which was a relief because other quotes were $350-500! The guys at victory did it for free! We will definitely be returning to victory auto body for any future needs. Their customer service and honesty was fantastic!

A wonderful experience! I needed bodywork done on my…read morevehicle. I got a few references and researched my own. I chose Long Beach Collision Center after speaking with Luis for an estimate. Luis was very professional and a nice person. He took a look at my vehicle and damage done, we went back inside the shop, he entered information to his computer. The estimate was reasonable, but I could tell from the things he said, the job would be done correctly and thoroughly. We set up a date and time. On my way out Luis introduced me to the owner, Francisco. Also very professional and kind. The day came to drop off car, and a couple of days later the work was completed. Everything went just as they said. I was greeted by Francisco when I arrived to pick up my car. We discussed the completed task and everything looked great. I am glad I chose Long Beach Collision Center and to all of you looking for a body shop for your vehicle, that this business is highly recommended to be your choice!

The quality is top tier, they get it done in a timely manner without reducing the quality. The…read moreprice is also good for the work that gets put into the products and services. I had my after market front bumper get color matched and they nailed it!

Kevin has provided a few car washes and details for me over the past 6-9 months…read more Kevin does a wonderful job, and is consistently punctual, communicative and transparent with pricing. Every time he's washed my car and sister's car, he's gone above and beyond. Recently, my car got stuck in mud and Kevin did an excellent job getting my car looking new again!

I called and was immediately connected, received a quote, and scheduled the detailing appointment…read morefor the same day! We went on a long road trip and my car is filthy inside from all the dirt, mud, and snow, and I wanted it done today. Kevin showed up exactly on time, he is very friendly and professional, and brings everything with him, including water. The quote is on par with the others I received for a deep clean interior with a regular exterior cleaning, and headlight restoration. I also added on the clay bar treatment and wax. Kevin did an excellent job! Very thorough and the car looks fabulous now! He even got the marks off the car where some old magnets deteriorated. We will use this service again after our next giant road trip! Highly recommend!

I come here for oil changes. They are quite hospitable and always have my car ready in a very…read morereasonable amount of time. I recommend coming here if you are in the area.

I had my Kia Forte's body works done after getting rear ended. Front desk was friendly and kept me…read moreupdated every step of the way through text. Service and workmanship are excellent and professional. They make you feel neighborly, yet end results are as good as corporate atmosphere body shops with high price tags. Alex, body shop manager is trustworthy.

One star only because you have to choose something, they don't even deserve that. Avoid this place!…read more I'm not even sure how many different ways they screwed up or what blunders these idiots must have made along the way to be able to take 6 weeks to put in a rear windshield on a 2018 Tundra. One of the most accessible and popular trucks in America and they just keep telling me it's back ordered. I guess that's shop talk for 'we are morons and didn't actually order you windshield yet, we screwed up and can't figure out how to order a part so instead of taking any responsibility we're just going to lie and string you along for 6 weeks'. There is a Toyota dealership across the street from these guys by the way. I wish it stopped there but it just gets worse... they text me on week 6 to let me know that the battery is now dead and they are not going to pay for it. Which is apparently shop talk for 'We wanted to double down on our carelessness, so we left your battery to completely drain while your truck sat in our shop for 6 weeks'. The battery was fine when they got it but to make me feel even worse about getting railed by them, they hand me an invoice for the battery showing that they paid $145 from the dealership across the street but are charging me $196. The best part was while this guy Chris was handing me this, he tells his cashier not to send me the survey because I would probably just leave a bad review! I mean WOW! Who does crap like this? The final coup de gras at the end was when they tell you they are also charging you 3% to use your credit card. Do not ever, ever give these people your car. They get their jobs from insurance companies and don't give one single f about you or your car.

Horrible service at this collision center. I came in for an estimate of damages to my Lexus RX 350…read morebumper and the man named Chris gave some disgusting comments about my vehicle's condition and he just straight up said $5000 plus off the bat without even inputting it onto a computer and giving me an actual physical copy for a reference... I do not recommend coming to the shop for any kind of repair. Very upset with this man!

So my neighbors were playing frisbee on the street and, long story short, the frisbee hit my front…read moreleft fender and surprisingly caused a pretty sizable dent on my 2019 Subaru Outback front fender. Called Chuck who got me scheduled with Allen. Allen arrived at my work place parking lot and 45 min later it was like nothing ever happened. Allen was professional, explained the process and very good at what he does. Chuck communicated well in getting the appointment scheduled with His available tech, Allen. I thought the price was fair and the service excellent. I will be using and referring them in the future. Well done

My wife's car was dinged in the parking lot at her job and Chuck came to my home and removed…read more The dent perfectly.His very professional and knows his profession well.He also has excellent prices

I was referred to Craftsmen through my insurance. I wish I had done more research beforehand. I had…read moresome front damage to my vehicle because of unexpected debris impact on the freeway. The repair to the bumper and lights were fine, but whatever they did to my tire has been progressively problematic. A few minutes after driving out of the lot, my tire light came on. I didn't know then that this would be the first in multiple times of contacting and returning to Craftsmen get it checked, having to keep my car there (so needing to get a rental) each time, and having it returned with them saying the issue had been resolved. I ended up having to get the car checked three times, and every time I'd get the car back, the tire light would reappear within my commute. Finally, I got fed up -- and they must have too because they ultimately said the issue wasn't their responsibility. The girl literally told me to go to my "usual body shop or mechanic" to get it checked out. That's when it made sense: my insurance had already paid them out, and I already paid my portion, so they didn't need to offer any additional service to me. I wasn't worth the time or the headache. I understand that Craftsmen is referred by several insurance companies, but if you have other options, you'd probably be better off elsewhere. Obviously, I hope I don't have to get my car fixed again, but if I do, I wouldn't go back. Pretty disappointed by the quality of work and the service.

Apparent they require a $100 non-refundable deposit to simply give an estimate. I just want to know…read morehow much it would cost to fix a ding on my door (without using insurance) and it costs $100 to get a price? WTH?