Great experience from this company, my car broke down in The LINQ hotel parking garage and we estimated the clearance wrong. Despite this mishap Adrian managed to push my car all the way down from the 2nd floor to his tow truck. Outstanding customer service as well, very friendly guy! read more

Straight swindlers! Give a price and then change it on whim... may there seats always be wet and their nose fill the smell of the yuck that they represent... Horrible people but not surprising.... read more

Outstanding Service in a Time of Need I recently found myself in a highly stressful and potentially dangerous situation, and I am incredibly grateful that Commerce Towing was there to assist me. From the moment I called, their team displayed exceptional professionalism and empathy. I was stuck on the side of the freeway in an awful spot, with a smoking car and it was about 105 degrees. Their driver, Luis, was particularly outstanding. Not only did he provide expert towing services, but he also went above and beyond to ensure that I was safe and well taken care of throughout the entire process. In all my years, I have never experienced such a high level of care and dedication from a service provider. Luis, was the guy you hope shows up when your daughter breaks down or if you're a man, shows up for your wife. I just felt safe and taken care of. Having just left the dealership and spending $2k and feeling something was off with the car but just being nodded at it was nice to have someone care. Back to the dealership we went. Commerce Towing exemplifies what it means to genuinely care for their customers. I would trust them with my own family and closest friends without hesitation. In times of distress, having someone who not only does their job with excellence but also takes the time to show compassion is invaluable. Commerce Towing, and especially Luis, exceeded all my expectations, and I wholeheartedly recommend them to anyone in need of towing services. read more

Commerce Auto Towing CPCN7293 - Commerce Towing (Luis) there to save the day. - Towing Near Me - Las Vegas, Nevada

I was stranded up at Lee Canyon, got a ride to make a call. I was given Commerce towing from my Insurance so I called to confirm my location and if they needed any more information. I was told by Commerce that they would be there in 45min to hour and instructed me to wait with my vehicle, a location that had no cell service was assured they were in route. Over 2 hrs later had to catch another ride to call them, they cancelled my tow, stating snow, the roads were bone dry free of any snow. I had another tow company (Builders) who was very Professional and had my car in the shop within an hour. Commerce will leave you stranded. read more

Adam helped jump start my car tonight. He showed up quickly and got the job done fast. Thankyou Adam!! Sincerely, Matt A. read more

SCAM!! Horrible service. My insurance covered everything, but they still tried to harass me for extra money. They demanded cash or Zelle only, driver tried took my card from my hand and tried to take photos of and kept pressuring me. Progressive called them and we filed a claim, so I didn't pay anything. SHADY company avoid. read more

Aram was on time and professional. Had to be towed from Vegas to LA and the drive went smoothly. Would recommend! read more

If you need help and don't want to waste time then these are your guys. I called every tow truck company I found and all of them gave me some run around drama. Thankfully I found this place! The tow driver was smart and fast. He deserves a raise. read more

I'm very pleased with my experience. I installed a alternator in my c10 yesterday and apparently I didn't do a good job since my belt flew off today. I called connect and they sent out Ricardo. He was very pleasant and took great care of getting my truck home safely. Very much appreciated! Kudos to Ricardo read more

Commerce Auto Towing CPCN7293 - Towing Near Me - Las Vegas, Nevada

My driver showed up on time and was kind and efficient. Great customer service, thank you!

I have requested a tow for my motorcycle leaving me stranded on the side of the road, and commerce auto towing was assigned through my insurance, after waiting for them for 50 minutes in the 100+ degrees heat, I received a text message saying they can no longer complete my tow request and I needed to wait for another tow company. this is probably the worst tow company and two experience I've ever had. I highly recommend to use another tow company, because this one definitely doesn't care about people. read more

Service requested never showed up and had an excuse for it. They told me 50 to 90 min when I called, they said it was canceled. Which I never got notification. After my call, I received notification from my insurance company that was canceled by the towing company. In my opinion, they could send someone as they lie about. read more

Crappy company. I broke down on the road and by chance a driver pulled up next to me right after my incident. He was very kind and offering help right aways. The good ended there. He was unable to tow my vehicle with his truck. (Not his fault) so he called his dispatcher to get us a flatbed. He said they would be there within 45 minutes. Well 50 minutes pass and no sign of a flatbed. We called to see what is happening and the dispatcher has no idea what is going on. He literally forgot to send our truck. He says he will have someone there within 10 minutes. The original guy came in his original truck, still unable to tow us. He was nice enough again; but just left and told us his other truck is over an hour out. These people are extremely unorganized and the dispatcher was rude and short tempered. Never even considering them again. read more

Called their dispatch to let them know their driver in vehicle #22 on 12/3/24 @ 3:15pm was being inconsiderate by staging in front of gas pumps he wasn't using. When asked politely to move, he said nothing and rolled his window back up. I called his dispatcher and she called him, but he just got out of the truck and walked away. She was even rude and condescending. When I called her back she said, he's just going on the store to get something. Why didn't he just move the truck and then go inside? Just being an arrogant jerk! If these are the kind of workers you hire, you'll never get my business. Clearly, you have no control over them. read more

When I asked for our car we were given a rude disrespectful response and no help I understand your job is to tow cars but it's also to have customer service and help people once you've done so .. Unaccommodating and disrespectful read more

Worst company ever! If you find yourself calling them, just hang up! Run for the hills! They hired me as a dispatcher, and whilst working with them, they ripped off so many people and fired me 3 days later, not even telling me anything other than that the job was on hold. Not only do they jack up the prices, you'll be waiting 4 hours just for crappy service and will leave you on the side of the road. I honestly have no idea how they are still in business with how badly they treat people. They have a fake website, by the way. Don't call them for help, and I highly suggest not working for them. Worst company in Las Vegas. Poor quality, poor customer service, poor management--all around horrible company. read more

I called for a tow through my insurance they assign it to this company two hours later i'm standing outside. It's getting cold. No one has arrived. I called to ask what the ETA is. This lady who doesn't say her name tells me it's an hours to 90mins eta. I tell her it's inappropriate to wait that long when in crisi. An hour goes by and I have to call back. She just starts yelling on the phone right away like a crazy person. I ask her if you are working in customer service and someone in crisis is needing assistance how is it appropriate to scream. She then say you are not the only one in Vegas needing help and then says she has now canceled the tow. What a ridiculous company . Zero out of 10 do not recommend. read more

My car started having axle issues in a slightly rougher part of town and I called bmw assist who sent Robert. The dispatch person was quick and friendly. He called me when Robert was 10 mins out. Total wait time was no more than 15 mins. Robert is the best!! He waited for my Uber to get there and told me I could sit in my air conditioned car. He even asked what was wrong with the car and if he could hear the clunky sound. He gave me a clue of what it could be. Even popped the hood. All in all it took 5 mins of his time to do all the extra things he didn't have to give me an amazing experience! He even said I hope the rest of your day goes better. Very considerate. read more

Awesome service Mike took his time and carefully towed my vehicle to the location and even took his time to helped with parking the vehicle in a safe and secure spot There should be more people like that in this industry that take care of other people cars like if it was their own read more

Company broke my bumper, admitted fault 2x and still refuses to provide insurance information. Don't fucking use this company ever. They are sheisters and don't give a shit about customer service. read more

SCAMMERS. They are full on running a scam out of a busy lot. Coming after this company, there was a small sign that multiple people did not see. It was on a white wall with a white sign not attached to the area. The smallest sign they could make. They are basically running a scam from this lot, knowing people can not see the tiny sign on the white wall, by law the sign has to be contrasting. They tow cars from it every weekend knowing people do not see the tiny sign with tiny writing. Big scam they have with big money they are making from it. read more

Fantastic job with my tow!! Javier pulled my car out of my garage backwards and it is a very low and expensive car. Did a great job!!! read more

Commerce Auto Towing CPCN7293 - used the actually rollers unlike the other tow company - Towing Near Me - Las Vegas, Nevada

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Waited 3 hours for these guys to come tow my corvette through Chevrolet road side assistance. They call get the information on the car and finally show up say they can't tow the car. They should find a new line work, or don't take calls that can't fulfill! Would not recommend. The photo the tow truck driver that doesn't know how to tow the car. read more

Commerce Auto Towing CPCN7293 - Towing Near Me - Las Vegas, Nevada

Absolute disgrace of a business operation. Called me at 11:30 and said someone would arrive in an hour. I called back at 12:45 and was told someone would arrive in 30 minutes. I called back at 1:30 and someone said they were in route and would be there in 25 minutes. I just called back at 2:10 and was told someone else was en route. Their office manager is a joke and has no business in customer service or managing a business. Use any other towint company. read more

Towed my car through my insurance. I called and spoke with Shawna and she helped me add some notes, courtesy call on eta etc. She was very friendly and helpful. Tow truck arrived quickly which was great because it's so hot. Enrique was friendly and professional, got my vehicle hooked up quickly and dropped off at my mechanic. Definitely recommend, great experience. Thank you Shawna and Enrique! read more

The tow driver, Javier, went above and beyond getting my car from the airport to my home. The airport gave him a TON of grief about paying my $13 in parking fees (didn't occur to me to give him money for the ticket.) Javier tried to use his card but they wouldn't take it. We were already in an Uber on the way home and had to turn and go back to the airport. Javier waited for me to arrive and was so calm about it, he calmed me down! It was his last job of the day and he had every right to leave my car and go home, but he stayed with the car and completed the tow. I'm very grateful to Javier and am happy to recommend Commerce Towing. read more

I needed my car towed from Chinatown and I had requested it to be towed at 10 AM. They were an hour late but Carlos said it was a busy day and I completely understood. He was super nice and helped me getting my car to Meineke! I just really appreciate him being really cool while being stressed out. He made conversation and was really prompt. read more

I had to contact Audi Roadside Assistance because of a flat tire. While on vacation, ugh. So Audi contracted these jackwads to come tow my car to the dealer. Their first estimate said 45-60 minutes, which is expected. Went back to our hotel room and waited. Then got a phone call from some rude as*hole from Commerce Towing, saying it will actually be a 90 minute wait! He also added about 20 minutes to the time I actually called them, so he blatantly lied about that, probably to fudge their numbers for response time. He also said it's their "policy" that you cannot ride along in the truck. "Covid" and all that bullshit, even though we are well past that. So we are waiting, and waiting... the 90 minutes comes up and Audi texts me asking if they arrived. I respond "No" and they contact Commerce Towing again. They reply back that it's ANOTHER 20+ minutes away. So after waiting TWO GODDAMN HOURS, the truck finally arrives. The driver is actually really friendly, and he says he doesn't know about that "no ride along" policy, but if the dispatch said I'm not allowed to ride along, he has to abide by his boss. He gets my car to the dealer pretty quickly. Except now I have to pay another $21 for an Uber to take me to the dealer since these JACKASSES don't let you ride with them. Bunch of assholes, these are the kind of LYING and UNPROFESSIONAL towing companies that need to go out of business!! read more

I had always heard this place was horrible just look at all there reviews how dishonest they are ..My daughter decided to try and work for this trash ..She worked for a few days having to cover for the nite manager so he could sleep all night . Which through everything on her..She ended up getting fired probably because she is an american and only speaks english ..This Garbage company still after 10 days will not give her her check.. Don't use this P.O.S company for anything .. They are gonna get there's in spades read more

Commerce Auto towing has so much compassion and will really go above and beyond!!! My truck broke down in a parking structure and would only go in reverse. A. Rod came out and backed my truck out like he could do it with his eyes closed. He was extremely professional and really brought a smile to my face when I saw how confident he was. Also I would like to mention Roxy, Robert and the guy who runs the office are also all amazing and friendly! They kept their word and helped me out like they said they would. They were the only company out of three that would help me and I'm forever grateful! If you need help with your vehicle call commerce Towing. read more

Commerce Auto Towing CPCN7293 - A. Rod was my knight in a shining flat bed. - Towing Near Me - Las Vegas, Nevada

Commerce Auto towing was called for roadside assistance when my car broke down on Sunday afternoon. After 1.5 hours, I called and they said the tow was canceled, but they never bothered to call me and let me know they canceled or even gave me a good reason. If you want reliability and integrity, look elsewhere. read more

Lady operating main line working 03/02/2023 At 335PM Was rude and not helpful ! She sound over worked and may just be lacking common sense and reasoning skill ! When people have to get there car towed and experiencing tragedy that last this they need is an aggressive costumer service representative! Im I hope road side assistance choose never to work with this company after this f*#^k up read more

Javier was so nice! Best experience I've had with towing in Vegas. He even comforted my toddler during the process.

I can't begin to express how wonderful my experience was with commerce towing! I came out from work and discovered that i had locked my keys in my truck. They made sure to keep in contact with me the entire time they made sure not only my car was fixed but went above and beyond with service! They were beyond kind honest and helpful. Being born and raised in Vegas it's hard to find those qualities in an auto towing to boot! Safe to say I am now a loyal customer and have and will continue to suggest them to others!! read more

Commerce Auto Towing CPCN7293 - Towing Near Me - Las Vegas, Nevada

Was not able to start our 2014 jeep Patriot, was at the new Casino Darango,we actually lived 21 miles away,was worried to death, insurance sent request to commerce towing,we talked to the dispatcher,we had a driver in about 30 minutes,the person was beyond expatiation! I do not have his name, Wednesday January 10th 2024 at around 8pm, we did not have to tow, how ever it all happened is a mystery, But bottom line we got back on the road because of him, I'm 77 and think I cannot ever remember being towed, if I ever needed a two in Las Vegas I would not hesitate, to call Commerce Towing, thank you our experience was worth,, recommending, good job! read more

My insurance company selected Commerce Auto Towing to tow my vehicle that was just in a major accident. I received a text stating the tow truck was dispatched and the truck would arrive in 90 - 120 minutes. I called to follow up with Commerce Auto Towing and explain that the vehicle was blocking a busy intersection. They informed me we could not leave the vehicle. Two hours after the truck was supposedly dispatched, my insurance company called Commerce Auto Towing to follow up on where the truck was at and when they expected it to arrive. Commerce Auto Towing stated the driver just dropped a vehicle off at their facility and was enroute to the vehicle location. At 2 hours and 40 minutes since the driver was supposedly dispatched, I called Commerce Auto Towing to find out what was going on, remind them the vehicle was blocking traffic, and to let them know my pregnant wife needed to go to urgent care to get lower back and abdominal pain checked out. They stated we could leave the key somewhere in the vicinity of the car and we could leave for the urgent care. We were told at that time the truck was dropping another tow off and would be enroute in 20 more minutes and then it would take them 30 minutes to arrive. So at 3 hours and 30 minutes after the truck was "initially dispatched" the driver was supposed to be at the scene loading the vehicle up and then transporting it to the collision repair company. I arrived at the collision repair company 5 hours after the truck was supposedly initially dispatched and the vehicle still wasn't on the tow truck. When I called to inquire about what was going on, Commerce Auto Towing was extremely defensive, unsympathetic, and was very argumentative about the entire chain of events described above. The Commerce Auto Towing employee was screaming and yelling at other employees a out what they should and shouldn't have done in this situation. They followed that up with telling that's what I wanted and I should be happy now. read more

Smithy is awesome. 2nd time I have his help. Company's need more smittys. Thx guys. If I ever need a tow again you know who I will calling. Continue the great service. read more

Worked with Smitty to get my vehicle towed to the auto shop, it's great and easy, Smitty really did a great job

These people are thieves and liars. My car was removed from the accident scene and stored in their "Old Yard". It was in their possession for less than 24 hours. I towed it home and placed it behind a fence. No one but Commerce, and myself had access to the car. I just discovered the battery was swapped out and replaced with a bad battery that didn't fit in the compartment. It was obvious it had been changed. Upon further investigation, this is common practice...BEWARE. Inventory your car on-site! read more

They responded quickly, dispatcher was very friendly and the driver, Adam was also friendly did a great job getting my car to the destination. read more