The most Honest and straight forward Audi BMW shop in CT. I've used several others in my past life…read morebut these guys stand out the most. I worked in CT from 2016 and from 2018 to 2021 I lived in Hartford County, and I wouldn't take my car anywhere else. True gearheads work here that are all very knowledgeable with European cars inside and out. They can be slightly more expensive than others but I think it's worth it. My 2013 Audi A4 has always been serviced by these guys, with a couple of exceptions where I serviced at European specialists that's also im Branford CT, but if I were to compare the two, these guys are way more knowledgeable. Also a plus; these guys strictly use Motul oils for their regular service, which is awesome because that's the best oil there is...yes yes I'm biased. Overall Excelerate is an A++ shop.

Inquired about a coilover install on by 2025 GLI. The job was coilovers, strut bar install and toe…read morearms and upper control arms for the alignment adjustment. Quote i received didn't seem to have an alignment included and was $2300. The coilovers have camber plates and I have new mounts. I can understand if you are expensive. That's your perogative but this is robbery!!!! Install & Adjust BC BR Series Coilover Kit (Customer Supplied) $1,748.00 Install Rear Camber Arms & Rear Toe Arms (Customer Supplied) **Only Accurate If Done w. Above Job** $508.57 Install Front Strut Brace (Customer Supplied) **Only Accurate If Done w. Above Job** $52.97

They had the part I needed, but terrible customer service. The guy behind the counter made me feel…read morelike he was doing me a favor by doing his job. Gave a snarky answer when I asked him a question. Like lots of parts stores, the place is filthy and looks like they haven't cleaned the counters in years. Prices are high. I won't go back unless absolutely necessary.

I live in CT but drove straight through to TN. Transmission fluid began leaking and we were not…read moregoing to make it much further. We made it to Newport, TN Napa, and met an amazing man, Mark Hannah. He was helpful, and accommodating, and he kept checking up on us to make sure we were making progress. We were able to patch the problem until we made it to our final destination. He even made sure that the tools we needed were made available to us. It's tough traveling as one would always be skeptical of being taken advantage of because of our desperate situation. With people like Mark in your employment, I drove off, yes drove off, feeling like I was one of the family. Thank you. We are back in CT again. Great people working in Newport Napa TN.

Worst dealer ever don't take your truck here everyday they have excuses about the truck we had a…read moreproblem with the engine they told us to change the tires never again coming here

If I could give 0 stars I would. I have never left a review on Yelp but the service was so…read moreincredibly bad that I wanted to offer opinions to help others not fall into the same trap. We were SIGNIFICANTLY overcharged, charged $160 to put a bolt in when we simply asked if we could buy the bolt, and everything that was "fixed" is now broken. I have an appointment next week in Las Vegas (we travel a lot for business, that's why it is such a vastly different location.) I understand that Yelp has a process of weeding out reviews, but check out the 2 reviews at the bottom of the page that are "unverified" or whatever term they use. They are spot on as well. Do not ever take your vehicle here unless you do not care about it.

I have a rusty old truck for plowing all of this winter wonderland snow. The DOT road crews do…read morethere best to prevent accidents by layering on a number of different chemicals and deicers on the streets and freeways. The truck has a lot of rust, everywhere, I just replaced the ENGINE that the salt had corroded through on the engine block. (2002 F250, 25k miles.) I had the truck undercoated at this shop with fluidfilm, he says I'll need to do it a couple of more times. That would be better than having to buy a new truck, wish I knew about this before....

Service is number 1 I highly recommend O'Reillys the team is unbelievable and I a woman who needed…read morehelp and they were professional and very honest worker and were outstanding I will Not go to another auto parts store again

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Professional, efficient, responsive and trustworthy technicians. I'm really particular about who…read moreworks on my car. I was referred to EuroSense by a friend. I needed some service on my new to me audi and evaluated several shops until settling on EuroSense. Why choose EuroSense? Transparent, detailed estimates/evaluations provided by text/email. Thoughtful and targeted diagnosis. (read: no parts cannon). Super clean work. And the shop is uber clean. I mean totally clean. Clean mechanics are careful and thoughtful. They are the sister of Excellerate Performance, a tuning shop. EuroSense isn't cheap but they are reasonable. The service performed for me was completed ahead of schedule and they provided appropriate recommendations for future work.

Ted is an amazing technician. Diagnosed and repaired my vehicle when the dealer had no clue. I had…read moremy car into the shop for the same issue several times and was told there was nothing wrong. Ted was careful to spend time to find the issue, which was many things unfortunately, but repaired them all and was extremely professional. I highly recommend this shop, especially if you have a higher end vehicle like my Porsche. Less expensive than the dealer, and frankly, more knowledgeable.