Mr. Isaac was very helpful when it came to my BMW, I had an accident and he was able to the parts I…read moreneeded for my car and have them replaced for an affordable price.

From the owner: We specialize in used cars and car parts and repairs and diagnostic of any vehicles read more

Places like these can be a treasure land for mechanics but it's also a gamble because you may or…read moremay not find what you need. The yard size is quite decent with a variety of cars, trucks, and SUV's. I'd say there are probably 100-200 vehicles in there. The only problem is these so called "mechanics" that work in the place tell you they have the part you're looking, but when you get there they don't and you don't find that out until after you've paid an entrance fee into the yard. And it sucks even more if you had to drive several hours from another state just to get there to get ripped off =/ But it's a junk yard so I guess even the inventory system is a piece of junk Moral of the yelp: don't go to junk yards that are two, three states over just to waste your time and money. but for instate residents it's definitely worth a shot for the small fee

Not trust worthy. My experience was poor. Just glad it was not an expensive part. I attempted to…read morepurchase a door armrest for my truck and received a door handle from the wrong model. Description and picture they advertised was clear as day but was a total misrepresentation of what they sent me. Tried to get an RMA # to return the item but was unsuccessful. Left several messages but never a call back. I have a part that's useless to me but they have their $$. I can only hope that I can save someone else from the same mistake.

Service is number 1 I highly recommend O'Reillys the team is unbelievable and I a woman who needed…read morehelp and they were professional and very honest worker and were outstanding I will Not go to another auto parts store again

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They are usually pretty good and helpful when I'm looking for something. I am a repeat customer and…read morewould go there again.

stealing parts from you car you won't even notice. Do not go. Worst towing company I've ever dealt…read morewith. Completely unprofessional and careless with vehicles. On top of that, they steal parts from your car that you won't even notice until later. Save yourself the stress, money, and frustration. Do NOT go.

This place has some of the worst customer service that I have ever experienced…read more Did I get off the wrong exit and end up in backwoods country?? Not only can they not even be bothered to help you in a friendly, let alone timely manner, but they are also patronizing. With the exception of one person, I think his name is Richard and he is Assistant Manager (I believe). He was helpful in his own way. This really place s*cks.

This is the worst place to go! Save time & aggravation and go to any other auto parts store! The…read morefew times I have been there were horrible experience's w rude unknowledgeable & LAZY staff! I went there recently to get new wipers and was told that their computer showed they were out of stock? I asked the FOUR employees who were standing around if I could look myself because mine were shot, to my surprise they were there w several other brands in the wiper dept.! I brought them to the counter & was told that sometimes they are too difficult to install? I was tired of listening to all this BS & went a few miles away to Auto palace & they had them and were happy to install them, which they did !What really got me was when I shared my experience to them they were not surprised 1they hear it all the time !I plan on reporting them to the corporate office. I WILL NEVER GO THERE AGAIN!

junked my car with them they gave me a post dated check that I went the next day to cash and there…read morewas no money in the bank will never deal with them again. Then when I called them, the gentleman at the desk was very nice. He kept calling the owner and the owner's wife and they ran me around for the whole day. It was the worst decision I ever made. Please there is plenty of junkyards right up the street from them those ones do not deal with Elm city I'm pretty sure all the reviews that are good are probably from his friends and families

I sold them my old pick up. I was not home when they came to get it. The spare tire was in the bed…read more, because the bracket underneath was broken.nThe driver took it out and rolled it into the wooded area in my yard. where I found it weeks later. Talk about an irresponsible asshat move. Do not trust these people.

My car battery died at 4pm on a Saturday, and I was stressed and in a rush to get it fixed before…read morethe upcoming work week. Felix at O'Reilly was incredible. He helped me sort out my options, installed the new battery, disposed of the old one quickly, and did so with so much kindness. I would absolutely go back to O'Reilly, mainly because of Felix.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This part store is very great. The employees are very knowledgeable about parts, they go outside of…read morethe company to get parts if it is not in stock. Great job napa in new haven. if you want car parts, go to a auto parts store and not a retail store like pepboys or autozone

They had the part I needed, but terrible customer service. The guy behind the counter made me feel…read morelike he was doing me a favor by doing his job. Gave a snarky answer when I asked him a question. Like lots of parts stores, the place is filthy and looks like they haven't cleaned the counters in years. Prices are high. I won't go back unless absolutely necessary.

I live in CT but drove straight through to TN. Transmission fluid began leaking and we were not…read moregoing to make it much further. We made it to Newport, TN Napa, and met an amazing man, Mark Hannah. He was helpful, and accommodating, and he kept checking up on us to make sure we were making progress. We were able to patch the problem until we made it to our final destination. He even made sure that the tools we needed were made available to us. It's tough traveling as one would always be skeptical of being taken advantage of because of our desperate situation. With people like Mark in your employment, I drove off, yes drove off, feeling like I was one of the family. Thank you. We are back in CT again. Great people working in Newport Napa TN.

I went to Autozone in New Haven to get a new car battery. The battery selection and installation…read morewere EXCELLENT. The battery in my Mini Cooper S is tough to get to. The service agent was very skilled and careful, in his removal of all of the components around the battery, and then reassembly after installing the new battery. He also took care of a computer reset required for a Mini Cooper after installing the new battery. I highly recommend this store for your automotive needs.

i went in for a tire rotation and was invited to enjoy their summer seafood boil while i waited. i…read morewas apprehensive at first - who's ever heard of a seafood boil at an autozone? well spin me around and call me susan because golly that was the best seafood boil i've been to on this side of the mississippi!! they told me they used this exotic spice blend called Lawry's?!? and let me tell you it was so delicious i wanted to slap my mama sideways! with a little bit of butter i was suckin down crab legs faster than monica lewinsky goin down on our first black president!! 5 st