The ladies of Access really helped me out ..... I was on a bicycle trip from Napanee to Ottawa, and…read moreon Day 2, after a unusually hot, humid and grueling morning cycling with full packs on the Cataraqui Trail from Chaffeys Lock to Smiths Falls, I was done for the day. Still had to get to Carleton Place for my hotel reservation, and to continue on to Ottawa the next morning. Called the dispatch, she had a car to me in minutes, and Betty got me and my bike to my hotel. Smooth driving, lovely clean and cool car, great conversation, and a very good deal when compared with Uber quote (which I checked out too and not available). Thanks again ladies. And my family and friends thank you too Betty!

Excellent service ! Chauffeur ponctuel, voiture propre. Trajet agréable !!! Je recommande !read more

Bob taxi is amizing they have impeccable service and got me to my locationb 8 minutes early to my…read moredestination. Bob taxi is great and would 100% do again.

I was in Montreal on the weekend. I ordered an Uber and paid an extra $8 for a priority pick up…read more Uber's routing system is messed up. Uber directed the driver to drive past me, go 6 blocks the wrong way in rush hour traffic and then turn around to come get me. It was 20 minutes before the driver picked me up. I was livid. The driver told me that Uber requires him to follow weird convoluted routes sometimes and if he doesn't do it, they send him nasty emails. I complained to Uber about their routing and requested a refund for the $8 for the fast pickup. Uber customer service said the pricing was correct, tried to tell me that I should give the driver a poor review, did not take responsibility for their role, and told me my issue was resolved. I've used Uber for awhile and this the first time something like this has happened. I'm unimpressed with how they dealt with and will reconsider using Uber in the future.

My first uber ride ever was done here in Ottawa, Canada. I had arrived here knowing that they…read morearen't allowed to do airport pick ups, so I intentionally had to walk 2km to the Hilton Garden Inn hotel to request the ride. True story. I had downloaded the app many months ago but held off trying uber until this trip. After trying to put in the credit card information in the app, I found out to be very very easy to use. I found the app to be very useful and very streamlined to the point where I just have to pick my location and let the driver know that I'm there. Uber and it's competition Lyft, is changing the way we do taxi services in the US and Canada. Although there are many assists is where politicians and government it do not like these companies from operating because of taxi lobbies against Uber, Lyft, and other ride share companies, I am glad that someone got the idea to come up with the idea for ridesharing services. It's a pretty cool idea and I like it very much. The overall experience of my first ride was very cool and I recommend it to anyone who needs ridesharing services. Taxis are just overpriced. I had some first time nerves using the app for the first time, I feel very much at ease now that I have an alternate way of getting around if I need it. Once I put on the pin and knew exactly where I wanted the driver to be I felt confident in my decision. However when the driver started to say that he was here (and i didn't see him) I kind of panicked. I quickly messaged him and everything was OK and I got to ride my first Uber. It was great. It was almost like catching a ride with a friend, but you'd pay less a lot less when you compare it to taxi services for sure. I guess that's why Uber and Lyft were created - to give more people choices rather than renting cars and taxis. My Uber driver was very friendly and we made small talk along the way. It was nice for him to guide me through the process of my first time using uber. Once the ride was done, he finished the ride and I got to rate him - out of 5 stars. There is no actual money that changed hands, although you could actually tip the driver in currency, if you decide on doing that too. Regardless of how I initially thought uber was and heard about in the news media, it's a great service - at least in the eyes of passengers. I'm not sure about being a driver, but that's not what this review is about. This uber driver's car was nice and maintained. I sat in the front seat and we had GPS to guide me to my final destination. It felt really nice not having to pay a lot for a taxi, which uber and Lyft is a fraction of what the taxi will charge you. It's crazy how taxi cabs can get away with. Kind of a rip off - at least with the tourists. My ride with uber costed $22 CAD compared to $42 with a taxi. My destination was in Gatineau, which I learned that neither Lyft nor Uber doesn't go, since it's in Quebec. So I had to get a taxi to go back to the airport to pick up my rental car. Ugh, that's harsh, but what can you do?! 5 stars for Uber! It's the great alternative to taxi cabs for sure. Support local! A++

If I could give no stars I would. They arent following rules of the road, unsafe especially with…read morekids in the vehicle and not polite. Maybe in big cities like Ottawa and/ Toronto this is all normal but its a small town. The driver was swirving around because he was too focused on texting whilr driving. When he first picked my son (5 years old) and I up at the Arnprior Metro store he started speeding away before I could put my sons seat belt even on! Then he's speeding doing 78km right on division where thr AJ and ofcourse swirving while texting. He almost ran a stop sign. I had to mention to my son about sitting safely becausr the driver was speeding. Luckily he heard me and started slowing down. I live in braeside and I was prepared to ask him to let us out and just walk home because I didnt feel safe in his vehicle. Ever since these men took over Murray's taxi company its been nothing but negative experiences from reckless, speeding and unsafe driving rides to poor manners and being unpleasant. Like swirving, speeding, texting and driving while a child is in your vehicle! Its absolutely discomforting that when Grab A Cab is busy or away and I have to call Murray's.. because its such an unsafe taxi service. I certainly wont be using them anymore. Id rather walk home to braeside from arnprior with my son instead of being in a very reckless taxi service. I hope other parents see this so they dont have to go through this experience too.

Driver's need more education to follow the rules of the road. I had a dark grey Dodge Caravan…read morelicence # CEJT 827 run a red light to turn right as I was driving through a green light, causing me to brake hard so I didn't hit them. This happened yesterday (Friday July 5, 2024). If the driver's can't obey the law they shouldn't be employed with this company.

Rockland Taxi is one of the best businesses I have ever dealt with in my whole life. In particular,…read moreI would like to mention Laurie who is a treasure beyond measure. I called upon their services for a friend of mine who needed hip replacement surgery at the Queensway Carleton Hospital. Laurie was the voice of reason in a chaotic event. She provided efficiency, calm and professionalism throughout. I cannot say how much I appreciated this experience. Michele

I had to use Rockland taxi to go from the Airport to Rockland excellent service, and would…read morerecommend, for airport shuttle or in town service.

My wife and I were concerned having to depend on a cab company being on time for a 0300 pickup. I…read moremean, who's up at that hour? Well, City Cab not only was up, they were right on time. The drivers was professional, courteous, and got us to the airport for an early morning departure. What I really liked best was that I could pre-book the pickup online and they send a confirmation. The price was fair and I highly recommend them for anyone who needs a lift in life.

Great Service. Very Friendly and very clean cars…read more Bonus: I left my wallet in the back of the cab. They called me back promptly and brought it back to the hotel where I was staying. Very thankful for the service that I was provided. They helped facilitate a great vacation in Ottawa.

Do not call this company I lost my phone in this cab the…read moredriver would not answer the phone until I called his dispatch and reported the phone lost I then tried to call my phone to which he answered provided me excuse upon excuse as to why he could not return my phone right away and told me he would return my phone to his office on Monday and I can pick it up there. I had to offer him $100 reward to get him to come over right away and when I did receive my phone back there was over 200 attempts of somebody trying to get into my phone from my pattern code never take this cab company never call them ​

reasonable price and last minute PROFESSIONAL service !Last weekend I had a plan to take 2 clients…read moreto a show and our transportation fell through last minute. Who to call, when wheelchair service is needed? Westway was a new name for me and I will never forget it. Dispatch, helpful and professional. Driver, Ibraham, was those things and more. Great care for all of us, knowledgeable and deserving of high recommendations. I truly hope you can maintain this standard for each and every customer. Impressive . Thank you very much all the way to Algonquin College and BACK!!

Everything on this move was like clockwork! Alex, Mark &…read moreEric where fantastic! Professional all the way! Would highly recommend.

They were fast, professional and reasonably priced. Everything from our 2-bedroom was in the truck…read moreand ready to go within two hours. Unloading was a bit trickier because of the long elevator ride but everything was done in a total of five hours. Overall, a great service. I definitely recommend their services.