Driver's need more education to follow the rules of the road. I had a dark grey Dodge Caravan…read morelicence # CEJT 827 run a red light to turn right as I was driving through a green light, causing me to brake hard so I didn't hit them. This happened yesterday (Friday July 5, 2024). If the driver's can't obey the law they shouldn't be employed with this company.

From the owner: No matter the hour, just give us a call, and we'll get you where you need to go safely and reliably.read more

Do not call this company I lost my phone in this cab the…read moredriver would not answer the phone until I called his dispatch and reported the phone lost I then tried to call my phone to which he answered provided me excuse upon excuse as to why he could not return my phone right away and told me he would return my phone to his office on Monday and I can pick it up there. I had to offer him $100 reward to get him to come over right away and when I did receive my phone back there was over 200 attempts of somebody trying to get into my phone from my pattern code never take this cab company never call them ​

reasonable price and last minute PROFESSIONAL service !Last weekend I had a plan to take 2 clients…read moreto a show and our transportation fell through last minute. Who to call, when wheelchair service is needed? Westway was a new name for me and I will never forget it. Dispatch, helpful and professional. Driver, Ibraham, was those things and more. Great care for all of us, knowledgeable and deserving of high recommendations. I truly hope you can maintain this standard for each and every customer. Impressive . Thank you very much all the way to Algonquin College and BACK!!

The ladies of Access really helped me out ..... I was on a bicycle trip from Napanee to Ottawa, and…read moreon Day 2, after a unusually hot, humid and grueling morning cycling with full packs on the Cataraqui Trail from Chaffeys Lock to Smiths Falls, I was done for the day. Still had to get to Carleton Place for my hotel reservation, and to continue on to Ottawa the next morning. Called the dispatch, she had a car to me in minutes, and Betty got me and my bike to my hotel. Smooth driving, lovely clean and cool car, great conversation, and a very good deal when compared with Uber quote (which I checked out too and not available). Thanks again ladies. And my family and friends thank you too Betty!

My first uber ride ever was done here in Ottawa, Canada. I had arrived here knowing that they…read morearen't allowed to do airport pick ups, so I intentionally had to walk 2km to the Hilton Garden Inn hotel to request the ride. True story. I had downloaded the app many months ago but held off trying uber until this trip. After trying to put in the credit card information in the app, I found out to be very very easy to use. I found the app to be very useful and very streamlined to the point where I just have to pick my location and let the driver know that I'm there. Uber and it's competition Lyft, is changing the way we do taxi services in the US and Canada. Although there are many assists is where politicians and government it do not like these companies from operating because of taxi lobbies against Uber, Lyft, and other ride share companies, I am glad that someone got the idea to come up with the idea for ridesharing services. It's a pretty cool idea and I like it very much. The overall experience of my first ride was very cool and I recommend it to anyone who needs ridesharing services. Taxis are just overpriced. I had some first time nerves using the app for the first time, I feel very much at ease now that I have an alternate way of getting around if I need it. Once I put on the pin and knew exactly where I wanted the driver to be I felt confident in my decision. However when the driver started to say that he was here (and i didn't see him) I kind of panicked. I quickly messaged him and everything was OK and I got to ride my first Uber. It was great. It was almost like catching a ride with a friend, but you'd pay less a lot less when you compare it to taxi services for sure. I guess that's why Uber and Lyft were created - to give more people choices rather than renting cars and taxis. My Uber driver was very friendly and we made small talk along the way. It was nice for him to guide me through the process of my first time using uber. Once the ride was done, he finished the ride and I got to rate him - out of 5 stars. There is no actual money that changed hands, although you could actually tip the driver in currency, if you decide on doing that too. Regardless of how I initially thought uber was and heard about in the news media, it's a great service - at least in the eyes of passengers. I'm not sure about being a driver, but that's not what this review is about. This uber driver's car was nice and maintained. I sat in the front seat and we had GPS to guide me to my final destination. It felt really nice not having to pay a lot for a taxi, which uber and Lyft is a fraction of what the taxi will charge you. It's crazy how taxi cabs can get away with. Kind of a rip off - at least with the tourists. My ride with uber costed $22 CAD compared to $42 with a taxi. My destination was in Gatineau, which I learned that neither Lyft nor Uber doesn't go, since it's in Quebec. So I had to get a taxi to go back to the airport to pick up my rental car. Ugh, that's harsh, but what can you do?! 5 stars for Uber! It's the great alternative to taxi cabs for sure. Support local! A++

I don't own a car. Gave it up when I moved downtown so I use a mix of rentals, taxis, sharing, bus,…read morefoot and bike. I started using Uber after they arrived in Ottawa and now use them several times a week. I am a fan and they have pretty much replaced my taxi use in terms of price, service and convenience. Pros - Cars are always clean and often pretty swanky . I had a BMW last week in Toronto. Drivers are always courteous and pleasant. Meeting lots of students, guys with young families, two jobs, etc. An ambitious group and usually fun to talk to. A nice change from the taxi driver on an endless cellphone call. I can usually get a car within five minutes of any point downtown or in the Glebe. The map on the app is great so you can see exactly where the cars are. Payment is super easy. No money changes hands. Your credit card gets charged and a receipt comes by email instantly. Price is about 40 percent cheaper than taxi, but I don't ride during high demand times when prices are higher. Cons - The drivers are good enough but they don't have the tricks and navigational savvy of a seasoned taxi driver. It's kind of like getting a lift from your neighbour. I get that Uber drivers don't pay the huge licensing fees required of Taxis and this seems unfair.!I think though that this is a reason to fix the anti competitive taxi monopolies. Give us better service, central dispatch for all companies and apps that work. Do this and many of us would return. In the meantime though, I Uber.

Excellent service ! Chauffeur ponctuel, voiture propre. Trajet agréable !!! Je recommande !read more

Bob taxi is amizing they have impeccable service and got me to my locationb 8 minutes early to my…read moredestination. Bob taxi is great and would 100% do again.

Rockland Taxi is one of the best businesses I have ever dealt with in my whole life. In particular,…read moreI would like to mention Laurie who is a treasure beyond measure. I called upon their services for a friend of mine who needed hip replacement surgery at the Queensway Carleton Hospital. Laurie was the voice of reason in a chaotic event. She provided efficiency, calm and professionalism throughout. I cannot say how much I appreciated this experience. Michele

I had to use Rockland taxi to go from the Airport to Rockland excellent service, and would…read morerecommend, for airport shuttle or in town service.

Amazing service from Jean (C553) this evening and…read more Dispatcher, very pleasant conversation and safe and confortable ride. Thank you!! Merci Jean ! (Pick up in Orleans to Ottawa hospital). Will call for him again. Cheers!

SCAM - Capital Taxi spotted in Kingston scamming people. They park on the side of the road and…read moresomeone hops out pretending that the taxi doesn't take cash so they ask someone walking by to pay for the fare with their card in exchange for cash. The driver will take the card and swap it out with a fake one while the "passenger" distracts you. They will take your card and spend money or withdraw cash. Be careful. And for the management of Capital Taxi, I hope you guys deal with this and make sure your taxi drivers aren't scamming random people.