Sean is awesome. Very knowledgeable and professional. Great guy to work with. Great to know he's…read morein the area. Doesn't appear to be any other dependable plumbers in Polk County. Highly recommended. Thank you​

Super plumber. Couldn't ask for better service. If you need a plumber in Polk county, you can't do…read morebetter. Sean is a super guy. Very knowledgeable. Very quick. Works really hard. Everything you expect.

They were responsive and did good work but be sure to get a second estimate before hiring them…read more They are RIDICULOUSLY EXPENSIVE! I was in the middle of a kitchen rehab. I hired them to (1) install a gas line - which ended up being 20 feet from the existing gas service in the basement (2) move a portion of a pipe 6 inches and (3) install a water line for my fridge. Per the estimate which in fairness I approved, the bill was $1,637. Todd and his assistant were at my house for 2.5 hrs. After seeing the work involved, I felt like the bill was really expensive. Todd told me to give him a call when I was ready to hook up water to the fridge and gas to the stove. My memory is that he said there would be no additional charge for hooking up the appliances. And in fairness to Todd, the estimate said line install and not hookup. When I was ready to have the appliances hooked up, Todd was responsive and got me on the calendar. Todd showed up and spent roughly 30 minutes hooking up the appliances and then presented me with a bill. I told him that I remembered him saying there wouldn't be additional charges and he said I was mistaken. I gave him my credit card and then was shocked when I looked at the bill after he left. He had charged me over $300 for 30 minutes of work. He had never indicated how much the charge was going to be. I assumed it would be much less. I then contacted him to ask if he would consider lowering the bill to $100 given that I had already paid him $1,600 and that it only took 30 minutes to do the work. He refused. Don't just take my word for it. Look at other reviews. There are several complaints of price gouging.

These guys are the best! We had an after hours emergency, not only were they the only ones to…read moreanswer the phone, they showed up within the hour and fixed our problem immediately! Great work, great value, and great conversation. What more can you ask for. I'll be saving their number in my phone, and you should too Most Wanted is Most Highly Recommended

Great service. These guys came out on Christmas Eve with smiles on their faces. Super friendly and…read morevery helpful. Bery fair pricing! I'll be storing their number on my phone for future reference.

I Just purchased a home with a septic system, knowing nothing about septic systems. After talking…read morewith Mike I am now feeling more confident. It was especially nice to have Mike offer advice for ongoing septic system care. I'm looking forward to many years of service with Rowe Septic & Mike! Thanks! Pete Sanstead

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

I was a long time customer of Burnett Plumbing but last year they came out to fix an outside…read morefaucet. They took out my copper pipes and replaced it with plastic, the water pressure was cut in half and they charged me $500.00. Which I thought was outrageously expensive. I do not recommend Burnett Plumbing and will never use them again.

We had a plumber come out to fix a toilet leak. When he was done I asked how much we owed him. He…read moresaid we would get an invoice. Well we got one for over 240.00! . We were astonished at the price. My husband said he made a payment online. Later a gal. Called and said she would check her records but they couldn't find payment. I called later on and they said she no longer works at company. I told this new girl what happened and she said we didn't owe anything on bill ! We were so happy and grateful as my husband and I are very disabled. Later on the owner called us. He was very rude and said we owed money and no one at his business never told us to forget bill. Now why would we make something like that up. Then he said the plumber was at our house for a long time. Not true. Anyhow he hung up on us. Needless to say I would not do business with this company.

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!