These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

We started having cooling issues in our newly purchased home, so we gave EZ H&C a call late one…read moreafternoon, and they were at our place at 9:00 am the next day. Erickson and Anthony could not have friendlier as they worked their way through the system, diagnosing the problem...and explaining things each step along the way. They quickly identified the issue as a faulty thermostat, swapped it out and cleaned the outside unit, and were on their way...all at a very fair price. If you're having HVAC troubles, call them. We wish we could give them 6 stars. Thanks guys!

From the owner: 24 hr business, best prices, and are always looking to serve your family. What could be more…read moreimportant than a comfortable living for our families? Call today!!

I just had my summer HVAC maintenance done. I don't normally write reviews but Omear was fantastic…read moreat his job. He is very thorough and offers good information in order to help make your system last. Would definitely recommend.

They replaced two hvac systems in our house. Great price. Friendly owner and employees. The whole…read moretransaction was smooth. We got a very quick response. The installers were very nice and very efficient. They made sure we knew what was what and how to operate the new thermostats before they left. Thank you to everyone there. Thank you to everyone there!

The technician who has come out to my home on two occasions has been great! I would use him again…read moreand recommend him if he wasn't affiliated with this company. I am changing my review of this company because I found the owner to be dishonest. The technician had given me a quote for repairing my heating and the owner called and told me it was the same price that I had been quoted. However, the owner changed the price. When I agreed, I told him that I would agree if it was the same price that I had been quoted. He lied and said that it was the same price. It wasn't! When they came to do the work the price had been changed, and he wrote on the work order that I had agreed to the price. He is wily and dishonest! After that day, the owner just showed up at my house without an appointment. The owner is not trustworthy, and I do not recommend this business! The Owner was dishonest again when he replied to my comments. The situation happened exactly as I reported above!

They installed a new HVAC system. Very professional from the beginning to the end I would highly…read morerecommend them.

I reached out to them about a broken thermostat on a weekend. They were able to come out and…read morereplace the thermostat that day. Oven been using them for maintenance ever since. The technicians are always knowledgeable and helpful. Highly recommend.

Very pleased. Recommended…read more It's really good to find a small company that is dedicated to HVAC and giving their customers great service. In an industry dominated by big-box names and corporations or cheapskate, God-only-knows-when-they'll-show-up workers, finding Comfort Solutions is a terrific blessing. They were responsive via their website, phone, and text quickly. The office staff (Ms. Amanda, I believe) was courteous. She explained my options to me and let me pick what was best. The tech, David, showed up in the window and did good work. He educated me as he worked, including telling me several steps I could do myself to save money and time. He was very personal and professional both. It may not be a big deal to all, but they have both their mission statement and their vision statement on their brochure, which means a lot to me: "We are dedicated to being well known in our community for providing the highest quality of HVAC services the industry has to offer. It is imperative to provide same high level of comfort and confidence to our customers, as we do our own families. We provide honest and ethical services, and always strive to do the right thing for the customer no matter what. We will always do what we say we will do, and we will establish and maintain personal relationships with our customers." So far, mission accomplished in my book. Very pleased with their services and recommend to anyone.

We've been using Ragsdale for the past 6 years, but that is coming to an end. We had a contract…read morewith them for HVAC services in the spring and fall, and we've even used them for plumbing repair. We originally scheduled our Fall service for October, but Ragsdale canceled that due to high volume; they rescheduled for November 11th. They called earlier this morning stating a tech would be on their way - the tech never showed up. We called them back twice throughout the day and was told someone would be here. Didn't happen. We need reliable, not false promises. We'll be using another HVAC service from this point forward.

The staff and technicians are friendly but that's where it ends. We have the monthly membership we…read morepay and that gives us 2 free "tune-ups" per year - one in Spring and one in Winter. However, it seems like every time the techs come out, they find something wrong that has to be fixed and it costs hundreds of dollars. Being a member, we get a discount, but their prices are so inflated, it isn't like getting a discount at all. We have been talked into the Captura System which was extremely expensive, and they did NOT tell us that you have to replace the UV bulbs every 2 years and those are VERY expensive. They want us to buy our filters from them and even with their discount, their pricing is almost 4 times what I can get the filters for online, so I always opt to buy them online instead. If we need them for something that is considered an urgent or emergency call, we get charged $59.99 instead of their normal $89.99 and they still have to work you in. It just seems like they use words that are over our heads and we have to take their word for it. I'm not saying they are dishonest, I just think they've been trained to try and sell you on more and more goods. They've told us we need to have the ducts cleaned out yet the Captura system was supposed to help you avoid that. They've told us we need a surge protector and blower wheel cleaning. We have had many things done to this system which is only 7 years old. It must have been the bottom of the line system because we've had to replace the defrost board, motor power pack, capacitor, thermostat, 5 dampers that stopped working, and we had a leak in the pan which overflowed onto our son's ceiling and we had to have the ceiling replaced and repainted. Then they installed a switch so it wouldn't overflow anymore but it was faulty and it overflowed ruining his ceiling again - this time I made them pay to have it fixed and repainted (which they did). We also had a larger line installed because the line was getting clogged and we had to have it flushed. I realized we've had it flushed every 11 months and each time it's almost $300 - I thought the larger line was supposed to eliminate that??? We also had to get a new hot water heater this year and he told us the pressure valve also had to be replaced at $500 just for that - all in all $2800 and he said it was because of the tarrifs that what was once quoted at $1500 had now almost doubled. I really don't believe that to be true. In any case, I'm seriously thinking of getting rid of our service contract and looking elsewhere.

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

Very difficult to deal with. Phone is rarely answered or voice mailbox is full. Tech missed…read moreappointment and did not follow up to reschedule. If home warranty company assigns this contractor to you, call the warranty company and request a different contractor.

Still have not received my $150.00 refund. This business is not reputable . Never pay these…read morepeople upfront because they will never return! Over a year later and I get angry whenever I think how they scammed me!

I couldnt be happier than I was with these guys. I had to have my HVAC system replaced and everyone…read morei felt with from start to finish was amazing. I will 100% use them again.

From the owner: At Pinnacle Air Inc, we have many years of experience providing air duct cleaning, heating repair,…read moreand air conditioning repair services to ensure that your home is comfortable for your family. Contact us today to schedule an appointment to ensure that your home is efficient and comfortable all year round with the help our local HVAC professionals!