I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

Are furnace was constant cycling during the dreaded polar vortex and not keeping the house warm. At…read more20+ years, I feared the worst for our furnace. Our technician quickly identified the issue and rather than try and sell us a new furnace, they made adjustments that they said would get us back in shape. It worked. This is the second time Ibbotson has been out and both times, Ibbotson addressed the issue for far less than we feared we'd have to pay. We're not kidding ourselves. We understand we are on borrowed time with this furnace but rather than exploit the situation we had a good, educational talk with our technician about ultimately replacing our system and given honest answers and solid options. I appreciate Ibbotson's integrity, professionalism and confidence. No high pressure sell. They know we'll be back when we're ready to take the next step.

These guys charged me 500+ dollars to refill coolant. The repair guy was nice, but tried to get me…read moreto buy a new air conditioner unit instead of reparing. He claimed the R22 was 450 dollars for 1.5 lbs of coolant. I will do some research and if this seems accurate I will change this ranking. Right now I feel as if I was raked over the coals by a scam. Do not call these guys.

Our furnace stopped producing heat overnight. JML was quick to respond to my yelp requests and also…read morewas able to make an appointment relatively quickly. The tech was courteous and explained what went wrong and how he fixed it. He also noted our unit is on its last legs but did not go into any hard sell. He actually gave us some tips to keep it going and just a heads up to start planning for that cost outlay. I have to say, I'll probably go with JML when we do decide to replace it just off of the professionalism they demonstrated.

We've used JML for the last few years for maintenance and cleaning. We installed our new AC unit…read morewith them this week and were pleased with their work on a larger scaled project. The honesty and integrity of this company isn't something you find often in the industry.

Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

I called Andrew because my AC unit leaked and left a huge amount of water in my furnace closet. He…read morewas very responsive and came the same day. It turned out my AC unit needed a new compressor and more freon because it wasn't cooling enough and too much ice was building up on the coils in my home thus causing a leak when the ice melted. Andrew also saw that the drain tube coming from the unit inside was clogged. He cleaned the tube and got everything working properly again. He also recommended using less restrictive filters for my system, stating that the higher quality ones are too restrictive and don't allow for efficient air flow thus making the unit work too hard. All of his recommendations are paying off since my system is no longer leaking and is working much better than before. I'm grateful for his knowledge and expertise. He's honest and has fair pricing. I've referred him to many of my neighbors.

Highly recommend. Quick, efficient and fair. Great communication. I got a response within minutes…read moreand he came the next morning. Thank you so much!

On time. Cheerful. Capable chris was fantastic. Highly recommend Paragon. All set for summer and…read morelooking forward to the fall time up of my new high tech HVAC system

Justin came by to work on the carrier systems. he arrived in a timely fashion, fixed the problem…read morequickly and without a fuss, and helped us come up with a maintenance plan to avoid future issues. great experience.

Great folks, great service and amazing pricing. Definitely should be your first call on anything…read moreHVAC. Could've upsold me on the most expensive option but didn't.

Locally owned business thats very responsive!…read more When I returned from vacation I had an air conditioner issue. The usual company I use was not available so I reached out to Hero. The impressive part was the quick response from Vlad who is the owner and a technician. He was able to send someone the next day. The person figured it out and got it fixed. However, something was off on the repair which I noticed and Vlad again quickly came out to correct it. These days it's hard to get the type of attention and response from most businesses. Also things inevitably go wrong and you want to make sure you can trust a business to correct any issues. They do both very well!

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

Jimmy's service was straightforward, honest, down-to-earth, and highly communicative. Answered all…read moreof my questions and gave me helpful tips for taking care of the furnace. Exactly what I was looking for. Absolutely recommended!

I called WeatherGuard because they had recently installed a hot water heater and I discovered water…read morenear it. The technician came out and discovered a likely flaw in our ejector pump setup. Because it was aging and likely was the source of this problem, I asked him to replace it, which he did. My interactions with this company have been pleasant and professional. I recommend them highly.

I had an old HVAC system that was beginning to show signs of wear. The owner of WeatherGuard was…read morequick to respond and had a team out within days to service and evaluate/diagnose the current system. Bottom line was it was time to get everything replaced. Owner provided multiple system options and price points. But, more than that he went into full detail about the needs of my condo specifically - square footage, high ceilings, top floor, etc. I felt confident in the decision I made in regards to the system I chose. The day of installation a 2 man team came at the scheduled time. They were both professional and efficient and kept me updated throughout the process. Very happy with my current HVAC system. Would highly recommend WeatherGuard to anyone!