My husband had to visit the Casa Grande area for work and I came along. This Holiday Inn is just…read morefine-nothing fancy, but it was clean. It's dated and our sink faucet wasn't tightened down enough. Just a tip, sometimes you have to pull the door handle up instead of down to open the door. Breakfast was also fine and nice that's it's included of course. Staff were friendly.

I'm a huge IHG Member and will always stay at an IHG hotel. Any city, any country, any reason for…read moretravel. From Holiday Inns like this on business, to the Crowne Plaza and Intercontinental for leisure. Even The Venetian or Palazo luxury spaces in Las Vegas - I will always stay at an IHG property. This one in Casa Grande AZ is no different. It's nice. It's clean. It's conveniently located next to The Podium Club at Atessa race track (which is why I'm here at this hotel 2x every year). ONLY thing is - good grief it's expensive. I'm wondering if it's because they know they are the only game in town? Because I'm not making this up - you can get a night at the Intercontinental off Broadway in Times Square NYC, for LESS points and nearly same price per night as this hotel. It's mind boggling tbh. But, it IS the only IHG game in town and therefore, it's where I stay.

I stayed here for one night about a week ago and it was ok. This hotel is by far the most expensive…read morein the area and more expensive than most Best Westerns I've been to because it's a "Plus." The one night cost me $265 after taxes and I booked a double queen room because that was the only option available at the time I made my reservation about six weeks ago. Single bed rooms have marginally lower rates and are around $230-250 per night after taxes. There are other hotels on this street with lower rates but the only reason I stayed at this hotel is because I needed one more credit to get bumped up to the next rewards level with Best Western. The Best Western "Plus" hotels are marketed as a higher tier and I'm sure some of them are, but most of the Plus hotels I've stayed at are pretty much the same as a standard Best Western (including this one) and in a couple of cases, worse than the standard. There are drinks and snacks available for purchase at the front desk but the employee at the front desk said I could grab a couple bottles of water. Breakfast is served from 6am-9am on weekdays and 7am-10am on weekends. Thy have the typical options like sausage patties, eggs, diced potatoes, cereal, fruit, granola, waffles (you have to make them yourself), bagels, toast, and a special mix of scrambled eggs with cheese, sausage links, green onions, and jalapenos. The food tasted alright but the hot items were a little undercooked. The employees are nice and offered to get me something else if I needed anything. I was here for less than 12 hours because I got in really late and had to leave really early the following morning. I might stay here again, but only if I can't get a room at one of the other (cheaper) hotels nearby.

Third stay here in a couple of months and just as consistently excellent as ever. Since I went…read moreinto so much detail in the previous two reviews, I'll keep this one brief: OUTSTANDING service across the board - front desk, housekeeping, food/beverage Comfortable and CLEAN room Excellent and safe location Just not gonna stay anywhere else in CG! ___________________________________ This is an update - Well, here we are a couple of weeks after our first stay at Best Western Plus Casa Grande Inn & Suites and having a great time again. You just cannot beat the level of service here. We're treated SO well. Welcomed warmly, listened to, accommodated, it's all great. Not even just the front desk staff (Pam and Elizabeth, the manager, are totally awesome), but seriously every single staff member I interacted with was helpful and welcoming. This time in a suite instead of standard king. Great room. Really spacious. CLEAN and fresh. Great location. Safe. Easy parking and easy access (low curb for luggage, wide doors, etc.). Good breakfast buffet - plenty of selection including gluten-free options, not only pretty good food but good coffee and not only do they offer decaf, but it's GOOD decaf. And that's just the coffee in the breakfast room - there's a cool espresso machine in the lobby/dining area. Great water pressure again, good A/C, plenty of USB outlets, a nice couch and second television in the suite. I just don't see staying anywhere else in Casa Grande. And we won't. We'll continue returning here. ___________________________________ We've barely been here 24 hours but there already quite a few things we love about this Best Western Plus Casa Grande Inn & Suites. I gotta start out by highlighting the amazing, outstanding service. I had to call a few days ahead of time to clarify a detail, and I'm pretty sure - in retrospect, having now met her in person, that it was Pam who handled my call, because she was pleasant and personable. Plus I called ahead the day of check-in to see if we could check in a little early and she accommodated the request cheerfully, and she turned out to be the one who checked us in. She was warm and welcoming, and the check-in experience was flawless. And I had several interactions with her after check in, each one pleasant and helpful. But even housekeeping (you heard me - yes, housekeeping, and we're only here for two nights) staff were friendly and helpful. I returned to the room to find housekeeping finishing up the room, no big deal, so I went downstairs to hang out in the lobby and planned to go back up in 10-15 minutes to see if the room was finished. Not FIVE minutes later, Pam comes over to let me know that the room was ready. Housekeeper called her to let her know, and she let ME know, in turn. WOW! Who does that? That is knock-your-socks-off service! Now, the details. - Hotel overall and the room itself are clean and even fresh-smelling. - USB outlets at the bedside and one on the work desk - strong WiFi - Free parking - Great location (not only central but nicer area that feels safe) - Complimentary breakfast - Cool espresso machine in the lobby - Spacious room - Excellent water pressure in the shower (and sink) - Not only a microwave, but a virtually full size refrigerator - MUCH bigger than the standard mini-fridge. And colder. You can comfortably store food/leftovers and beverages in it. - Cool window blinds - Air conditioning worked really well Areas for improvement - just one for me, and this is personal preference; the mattress was a little soft for me, and the pillows a little small, so the mattress slid out away from the headboard as I sat up to watch TV a couple of times. Not the end of the world, but a minor inconvenience. We will absolutely stay here again when visiting Casa Grande.

Busy hotel. A lot of construction workers stay here. Rooms…read moreare clean and quiet. Rear parking lot is large and can accommodate RV. Pool is nicely layer out with towels and lots of chairs. Hot tub is sand filtered and has sand in the bottom. Bar and rear is open in the evening. Happy hour specials are good. Burger and pizza were worth the price and tasty. Pool table and juke box made the bar area lively. Large selection of breakfast chooses. Regional specials as well! They were really decorating for Halloween.

the hotel and service was good, but when I look at my card and find out they kept my deposit, I…read morecalled to ask why and the first girl says I don't know why they kept your deposit, to call back during the week. when I call back they say I had stains on bed cover and pillow case, I seen it when I checked in but didn't think to much about it, I didn't know I had to take pictures of it and call the manager. my advise is to take pictures of your room when you check in so you don't get charged like I did. bad business on their part,

Stayed for 3 nights and it cost almost $900. This place is in serious need of a makeover! The…read morebathtub was laced with black mold (at least I think it was black mold) and the bed was hard as a rock. The receptionist was nice and the buffet was decent but for that price I could have stayed at a motel 6

Right off the batt, the reviews of every hotel in this town is quite poor (we have no option or we…read morewouldn't stay here) bc of that, i want to inspect the room before we stay in it and I'm not allowed to see the room to verify its clean and decent "due to covid" BUT if I don't like it after we are allowed to step inside, they will not refund my money. I was Just told that cleaning doesn't get done for the first five days of our stay. Wtheck. So is there a great discount for this lack of service?!! The businesses are raping the customers in the name of COVID. No guarantees or services for me... the one paying their salaries and helping to keep their business open. Its bogus. Once in the room, it is old. Outdated. But seemingly clean, until i run my hand over the countertop in the bathroom... covered in some sort of powder or old makeup or something. Floor, tub, etc is clean. Haven't slept on the bed yet but it feels cheapy. Will know more tomorrow. Front desk lady was professional and kind. Doing her job.

First time at Baymont by Wyndham in Casa Grade. Pre-check in on line was easy. Front desk was…read morefriendly. Room was clean, bed was comfortable, TV worked and refrigerator was cold. Not much more you can ask for in a one night stay. Passed on the complimentary breakfast. Room was pretty standard, furniture did not seem to fit room, but no big deal for one night. Been in better and been in worse.

We only stayed one night. There was no soap provided by the bathroom sink which is outside the…read morebathroom. If you want soap you have to get it from the shower dispenser. They only provided a lotion dispenser by the bathroom sink. There was only 1 coffee cup and no water cups provided so we shared. We went to get coffee and there were tables but not enough chairs. It's the little things that are overlooked that are so frustrating to travelers.

We were in a pickle came down to Arizona during spring training and all hotels were booked or…read moreexpensive.. as we were driving down the freeway heading to Bisbee and were getting tired.. I had been calling all over we saw a sign on the freeway for the next exit a quality inn We didn't find it right away we stopped at two there hotels and they were hole in the walls one actually wanted $375 a night mind you it was already 10pm We decided to get back on the freeway and had to drive down to make a you turn and we saw the Quality inn yay! Lucky they had one room a bit high in price but it was gonna do Front rest was extremely sweet very helpful Got to our room and it was very nice and cozy Clean! Beds were so comfortable pillows great Bathroom was clean water pressure was good and very comfortable water temperature Air conditioning worked great We had a goods nice rest

I give this location 5 stars because of the service I recieved here, it was above and beyond, I…read moresincerely appreciated it! My family had to vacate our home for 24 hours on Saturday, as the house was being fumigated. This hotel is located near where we live, and between the businesses that my boys work for, so it was convenient and the price was right. It was very important to stay at a pet friendly location as well. I arrived a few hours prior to their standard check in time. It was going to be very hot that day and I couldn't just hang out somewhere without cooling shelter, it wouldn't have been safe for my animals. Thankfully there was a room available and we were able to get right in. This was a HUGE weight off my shoulders, as it was my biggest worry of the entire weekend. The lady that checked me in was so friendly, her smile lit up her entire face. She put me at ease instantly and I really appreciated her kindness. My room was clean and everything worked as expected. It was wonderful to have a place to stay out of the heat and rest our heads for the night. There is a grassy area over by the pool for my dog to do his business. (Snoop Dawgg was in the house!!!) Thankfully all the people we ran into were friendly as well, Snoop loved everybody! When I took him through the lobby to meet the gal that checked us in, she loved on him, and he loved on her. :) The boys and I walked across the lot to Denny's for dinner, and received a discount on the bill as a hotel guest. That came in very handy! After dinner we walked back to our rooms. My boys, furr kids, and I slept well in the very comfortable beds and enjoyed the breakfast on Sunday morning. This was another benefit of staying here, we could start the day with some food to give us the energy we needed back home later. Check out was very easy and I was on my way back home. I would definitely recommend this hotel to anyone just passing through, or in a situation similar to mine. The staff is awesome, the location is perfect, the breakfast was really tasty!

Ok, I have a very mixed review. The room was clean and the the bed really comfortable. But they no…read morelonger have staff. You have to check in at a kiosk where you talk to a human on the screen who is located Elsewhere. When I asked about staff I was told they were on break. I had trouble getting online and went to the counter a couple of hours later. Still no one. I went back to the kiosk where a woman was asking for help because her GPS brought her to this hotel but she was supposed to be across the street. The kiosk person could not help her. I asked the kiosk person for help with the internet and she read the answer to me - restart my internet. I did it right in front of her, showed her my phone, and that it was not working and she told me again to restart the internet. When I asked when a person would be back at the hotel, she told me the person had just stepped away for a break. When I explained that the person must be on a two hour break... she read another page and explained that no one would be back and that staff had left at 1:00. The doors do not lock at night. It did not feel safe. In the morning, there was some food out out but no bowls or plates. And again, no one around to help. I will not be back and will likely avoid all Super 8s from now on.

I recently made a cross-country trip from California to Florida. We needed a place to sleep, so we…read morepicked this one, not expecting much, since it was a Super 8. We were all impressed with the rooms and staff. The motel is right next to an IHOP where we received a motel discount. If we ever drive through Casa Grande again, I hope to stay there again.

For a dump in the middle of nowhere, this was a pretty good place. The other customers are the type…read moreof typical riff-raff (not a word) you would expect to see here. The rooms were pretty beat up and old but still comfortable and allowed for a descent night of sleep before a full day of driving. They offer a full breakfast which is a great money and time saver for the highway traveler after driving through a dust storm. The pool was closed based on inclement weather so my kids were pretty upset as they intended to swim across the southern states of America. The coffee was weak and the mattress was too soft but you know what...I liked it here.

They are great for mice and roaches and an owner that says "they are desert mice and just deal with…read moreit." I found the mouse at 11:50 pm went to the desk called and rang the bell no one there! Don't stay here unless it is free and you have no place else. The mouse is a screen grab from video I can't put the video up now.

Could not recommend a better place to live it is smooth fast easy with all the paperwork. There…read morewere no hiccups no sketchy stuff and we got moved in right away.

I Had 4 plants in Home Depot 5 gal buckets and a BBQ on Friday, they told me I had 4 days to toss…read morethem, or I would fine on Tuesday (4 Days Later) if they were still there. It has been three weeks and looking at the courtyard, it seems like I and a few others were the only ones that had to do this! There are still plants in buckets and BBQ all over the place in both courtyards. So, if you move in here? rules do not apply to all just some of us! With this, I will be leaving this apartment complex and you shouldn't