We had a wonderful stay at the Hilton Phoenix Chandler. The room was spacious and clean and the…read morecustomer service was excellent! Justin and Oscar were exceptionally helpful and accommodating.

Checked in the front desk with morgan.She is very pleasant and very kind.Thanks for the nice…read moreservice morgan.Have a blessed week ahead?Thank you larry

I would never recommend this hotel…read more I originally booked a 3-night stay but ended up arriving a day early. I called the day of my flight to add another night and was told it was no problem but it would be treated as two reservations and I would need to check out Sunday and check back in. I checked in around midnight Saturday and paid a $100 deposit. On Sunday I left my room with the privacy sign on the door. Around 3pm the front desk called telling me I needed to return immediately to check out and check back in for the second reservation. I returned within about 10 minutes and was required to pay another $100 deposit. When I returned to my room, the privacy sign was no longer on the door and had been placed inside the room, meaning someone had entered despite the sign being displayed. Monday my room was not cleaned. Tuesday my room was still not cleaned and I had no fresh towels. I called the front desk and spoke with Veronica, who argued with me about my reservations and told me rooms are only cleaned on the third day. At that point it was already the third day and my room still had not been serviced. She eventually brought towels and said staff had "dropped the ball." Tuesday night I asked Lena at the front desk if I could extend checkout until 2pm because my flight was later. She initially said no, then said it would require a fee but couldn't locate the policy anywhere. After calling Veronica she told me the fee would be $55. I declined and asked how late I could stay without a fee and she said 11:30am. When I returned to my room my key suddenly stopped working. After I went back downstairs and expressed how frustrating the situation was, Lena later called and said the 2pm checkout would be approved and the fee waived. At 11:30pm that same night Veronica called me from home explaining she had gone home sick, it was her second day as manager, and the team "needed work." The conversation went on far longer than it should have and felt extremely unprofessional. The next morning I left briefly with the privacy sign on my door and returned an hour later to find the sign once again placed back inside my room, meaning someone had entered my room again despite the sign being on the door. At checkout Jacob at the front desk was very kind and helpful. However when management became involved they mostly made excuses for the situation. They eventually offered compensation, but instead of refunding the night I personally paid for ($269), they refunded one of the nights that had been booked using my mother's reward points. In other words, the credit didn't even go back to the person who actually paid cash for the stay. Beyond the service issues, the property itself is poorly maintained. The AC units appear locked and do not properly cool the room. The shower bases are stained brown, the shower caddy is dirty, and metal fixtures throughout the room are rusting. The beds have almost no padding and the pillows smelled strongly of sweat. Housekeeping service was inconsistent and my room was never cleaned during the stay. I have stayed at the Cambria in Fargo, ND and had a completely different experience. Unfortunately this location felt closer to a budget motel than a Cambria hotel. I hope Choice Hotels corporate reviews this property because the guest experience and privacy issues during my stay were far below expected Cambria brand standards.

This hotel is quite new, the rooms are large and have good storage for clothing, hooks for hats and…read morecoats, a work desk, Keurig matching, mini fridge and microwave. The bed was pretty good, no sink holes though I prefer a firmer mattress. The workout room was excellent for this size and class of hotel, very large and fully equipped and in good condition. The pool also looked nice and clean, however I could not use it as we had rain the day we stayed. There is a lot of road noise from Frye road and 3/4 of the rooms will have this noise, so request a room that faces south. Fortunately, at night the car noise was less and we wore ear plugs so were able to sleep. We stayed on a Saturday night so were not woken up by work traffic since it was Sunday morning. During the weekdays, I image the morning rush hour, which starts early in the Phoenix metro, would be very hard to sleep through.

Loved the 3 free drinks and dinner from 5:30-7pm. The breakfast was also great! The rooms were nice…read moreand clean, mattress wasn't sunken in the middle.

One of our favorite hotels…read more Free drinks/dinner and breakfast. The rooms are always so clean. Coffee always available as well. The staff is so friendly and kind. We love staying here.

This location is as fantastic! It was close to many of the things we were trying to do during our…read moretrip including parks and a lot of restaurants. The room was spacious and large. The bathroom was a little dated and worn feeling but everything worked as it should. The room as whole was clean. Breakfast was standard hotel food. Fine but nothing over the top. Staff was friendly enough. The fitness center had everything for a solid workout including some dumbbells and cardio equipment. There is an outdoor pool but we didn't use it. It was filled with children every time went to go look. I would come back.

We really enjoyed our visit to the hotel here! We booked…read moresuper last minute and wanted low cost but quality which can be difficult at times but this place showed up. Plenty of amenities and free breakfast + coffee, the room was clean and ready. It was a great room with single bed and bathroom. Our had a shower , no tub. Plenty to watch on the live tv and just enough space for all our stuff. The staff were kind and helpful, place was easy to find and access and we would recommend this to anyone.

I recently stayed at Crowne Plaza Resort and had a generally positive experience with a few areas…read morethat could use improvement. The room I stayed in felt a bit dated, but that's somewhat understandable given this is one of the older hotels in the area. After the main lobby, which looks well-maintained, some of the exterior sections and buildings start to show their age. Inside the room, everything was clean, and the staff here did a good job. The bed and bedding were comfortable, which made for a solid night's sleep. That said, the in-wall AC unit could definitely be upgraded--it wasn't as cold as expected and was a bit noisy. The shower head also felt a little outdated and could use a refresh. On the positive side, the staff was friendly and welcoming throughout my stay, which always makes a difference. One small convenience I wish the lobby offered was access to smaller bills for breaking larger denominations--it would've been helpful. Overall, it's a decent stay with good service and clean rooms, but some updates to the facilities would really elevate the experience.

I had asked for a room with a balcony didn't get that instead I was looking at a construction…read moresite.! They took days to pick up the dishes from orders from the front of the door ...we never got room service either which we requested

My husband and I had the pleasure of staying at Home2 Suites in beautiful Chandler, Arizona. First…read morelet me say that the entire staff that we came in contact with were very kind and friendly. It's a rare thing to find that these days whatever you guys are doing keep it up! The coffee is delicious! The room was clean, comfortable and had a homelike atmosphere. My only complaint was the parkingwhy is this not factored into the room price? My husband stayed in Home2 Suites in Birmingham, Alabama and he didn't have to pay for parking. Same organization Hilton, but no parking charge there. Other than that we loved the hotel! Thank you.

Nice clean big rooms, nice staff and ample parking. The free breakfast was literally the nastiest…read moreI've ever experienced. So gross!! The rooms have a full fridge and microwave thank god! I wish there was a restaurant or bar on property. But at least you aren't far from one.

I've stayed here multiple times when traveling to the Phoenix area for work…read more Rooms are comfy and include mini fridge, microwave and smart tv. The staff is very friendly! We utilized the meeting space, and breakfast, snacks and lunch were all facilitated by the hotel. The food was really good!!! And I really liked the snack variety. Great location!! Lots of restaurants and bars are all within walking distance.

We have stayed a few times here in the heart of Old Town Chandler from San Diego. The moment you…read moredrive up the valet are so friendly and upbeat. Actually all staff , from the manager to the front desk to housekeeping are absolutely fantastic! They all have friendly and upbeat personalities! It's refreshing! The rooms are spacious. The carpet may be older but the rooms are super clean and smell fresh! They are also very accommodating as far as Downtown music and being so close to live entertainment, they provide eye sleeping masks and ear plugs. If you want to be in the heart of downtown, there will be fun music and tasty eateries, with the super yummy Back Alley Backyard just feet away! So many great restaurants/grills/bars/coffee shops in abundance. It's so nice that the front desk staff greet everyone walking in with a sincere smile and they get to know you by name. We definitely will continue to make this Hilton a favorite when we make the journey from San Diego! Thank you, for always going above and beyond! Thank you always, for the warm welcome!

PRO - Mini fridge is very deep & gets to 38 degrees!…read more- Staff was very nice & professional CONS - Desk was clearly not wiped down, lots of debris and dirt - Two small drawers in closet space with no door - No microwave but there is a communal one next to the ice dispenser - Shower door does not fully close but it's long enough that no water got out. - Bathroom door is a slider, which is annoying for siblings, lol. $150 a night; peak Holiday pricing. Thanksgiving

They were very busy but attentive, kind great customer service and the drink was very good and they…read moregot it to go for me

UPDATE - AUGUST 2025 (TWO YEARS LATER):…read more DO NOT STAY HERE. DO NOT TRUST THIS HOTEL. I stayed here from June 26-29, 2023 while doing training at Aspen Dental. On my last night I woke up with a BED BUG BITE ON MY HAND, pulled up the sheets, and found BLOOD SPOTS ON THE MATTRESS. I went straight to the front desk. The clerk brushed me off, rushed me along, and never moved me to another room. They "cleaned it" like it was nothing. NO MATTRESS ENCASEMENTS. NO PROPER INSPECTION. ZERO ACCOUNTABILITY. That negligence followed me home. Within months I had a FULL BED BUG INFESTATION IN MY OWN HOUSE. Thousands of dollars gone. Countless sleepless nights. Two years later, I am STILL dealing with the fallout of this stay. And here's the kicker: I am NOT the only one. This hotel has a PUBLIC HISTORY of bed bugs: * Sarin T. (4 years ago): "BED BUG ALERT - live verified bed bug in the box spring, hotel refused liability." * Joseph B. (4 years ago): "BED BUG ALERT - woke up with 10+ bites overnight, management brushed it off." Now my case in 2023. Same story. Same property. SAME COVER-UP. This is a pattern of negligence, not a mistake. And shame on ASPEN DENTAL for knowingly putting trainees in this dump. If you value your health, your sanity, and your home: STAY FAR AWAY FROM THIS HOTEL. Bed bugs don't just ruin your night. They follow you home and can ruin YEARS of your life.

Traveling through Phoenix. Close enough to access Gateway Mesa Airport without having to pay…read moreexorbitant high rates for a hotel stay. Easy to access the 202 for a fast drive, especially for an early flight. Quiet, clean, spacious. Friendly staff. Like other reviewer mentions, great water pressure and hot water that doesn't run out!

Everything was remarkable, particularly the aesthetic and the service. From arrival, to the in room…read moreamenities, the conference spaces, the food, the pool, and departure, this is one of the nicest properties I've stayed at.

Part of Marriott, Sheraton Grand at Wild Horse Pass is a popular spot for vacation/get-aways,…read moreconferences/meetings, and as a wedding venue. We stopped by here after having a spa day near by, and we enjoyed the main lobby upstairs - They have some stores located on the lower floor, and their entryway is nice. They have a couple of restaurants and a bar area for both staying and non-guests. If you're lucky, you may catch a live music performance! +large resort +live music