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Quality Inn Casa Grande I-10

1.7 (64 reviews)
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Thrift store reject chair. Quality Inn Management can't provide decent chars.
Nanette ..

From the reviews, it seems like most hotels on this side of Casa Grande have seen better days. This Quality Inn we stayed at was just ok, but only after the initial shock of seeing an awful, Thrift store reject chair! The shower valves could only be operated by strong buff men! But our bed was clean...I inspected it. The bathroom was clean. But it's old. Staff said that Quality Inn management can't give them new decent chairs, so we were stuck with the most awful chair. The best thing? Breakfast! The lady managing the kitchen was absolutely wonderful! The hot breakfast was great! We wanted to use the pool and hot tub....but they were out of order and not clean! They should have mentioned that on their website. I wouldn't book there again.

Mold

Run from this place. Tried to reach out to management and they won't respond. Morning desk idiot/ clerk was a jersey. Thid place is in need of everything. Better look elsewhere for a place to stay.

Sunrise in the Desert
Norm W.

First time here, located just west of the freeway between two cotton fields and a Denny's next door. They first gave me a room that was occupied but that sometimes may happen. King size bed, plenty of room, all the expected amenities, clean and reasonable price. The free breakfast was cancelled due to COVID but they provided a discount at Denny's next door. Will be back, all good here.

Cynthia N.

Zero stars. Negative stars. This place is gross, not worth staying at again if they paid ME. Left a long list of issues upon checkout, including a heavily stained mattress protector and a used bandaid in a bed. Emailed management with photos and requesting a partial if not full refund. They basically said because we didn't complain right away, there's nothing they will do. This response is 100% unacceptable. So I hope they enjoy all the reviews I'm about to give them in all the places. DO NOT STAY HERE.

Appears to be blood stains!
Esaias C.

HORRIBLE. First, I'd would like to mention how infested with bugs this place is. Mosquitoes in the showers and around the bedroom and moths crawling around the ceilings. Then, the pillows smelled like they hadn't been cleaned since they opened. When I called to get new ones, I was given one and told that there were no others within this empty hotel. Finally, the stains in the bed! I had what appeared to be blood and other possible body fluids and when I asked for new ones, the hostess laughed at me when I mentioned the blood stains. No apology and no new blanket! DO NOT STAY HERE!

Toiresa M.

This hotel is not a very clean hotel to stay at. I checked into my room last night and went into the bathroom to us the toilet and was greeted by cockroaches small and large cockroaches! Also there was hair in my tub like it hasn't even been cleaned! Pain coming off the inside of the bath tub. Hair on the ceiling. Mold on the walls. The whole atmosphere of this place is pretty raunchy! Went and told the lady up in front and she did not seem to care. T.v. Does not work properly. The continental breakfast was a no go!

Colleen M.

February 13, 2022 We didn't expect much, ALL of the local hotels looked sketchy online. Didn't have to be nice, just clean. Needless to say, we left almost immediately.I walked into the room and instantly had a physical reaction. Our eyes stung and throats felt scratchy, NO joke I actually got hives. I'm not being dramatic. The room had some type of chemical smell, not Lysol or bleach, not even hospital disinfect. It was like formaldehyde. We opened the window, and door, cranked up the AC, left to talk to the office, the guy was super nice. No other rooms available, I explained I was having a physical reaction and he looked like he was not surprised. Other than the smell, everything else was nasty. Overflowing trash around the property, dirty floors, blood stains, food particles on the drapes, other unknown stains. Ripped bedding, Only positive, the front desk. He knew something is going on in that place but couldn't say. He offered a refund. We went down the street to the Baymont.. And our bags still smell from being in the room for 20 minutes. STAY AWAY.

Hole in wall above bed

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Owner has horrible customer service very rude and disrespectful typical Patel behavior.

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Page 1 of 2

Ask the Community - Quality Inn Casa Grande I-10

Review Highlights - Quality Inn Casa Grande I-10

Since covid, a lot of the hotels we visited still don't serve breakfast or provide brown grab and go bags which include a microwavable breakfast sandwich, Apple or Banana, and juice.

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Best Western Plus Casa Grande Inn & Suites - Exterior

Best Western Plus Casa Grande Inn & Suites

(21 reviews)

I stayed here for one night about a week ago and it was ok. This hotel is by far the most expensive…read morein the area and more expensive than most Best Westerns I've been to because it's a "Plus." The one night cost me $265 after taxes and I booked a double queen room because that was the only option available at the time I made my reservation about six weeks ago. Single bed rooms have marginally lower rates and are around $230-250 per night after taxes. There are other hotels on this street with lower rates but the only reason I stayed at this hotel is because I needed one more credit to get bumped up to the next rewards level with Best Western. The Best Western "Plus" hotels are marketed as a higher tier and I'm sure some of them are, but most of the Plus hotels I've stayed at are pretty much the same as a standard Best Western (including this one) and in a couple of cases, worse than the standard. There are drinks and snacks available for purchase at the front desk but the employee at the front desk said I could grab a couple bottles of water. Breakfast is served from 6am-9am on weekdays and 7am-10am on weekends. Thy have the typical options like sausage patties, eggs, diced potatoes, cereal, fruit, granola, waffles (you have to make them yourself), bagels, toast, and a special mix of scrambled eggs with cheese, sausage links, green onions, and jalapenos. The food tasted alright but the hot items were a little undercooked. The employees are nice and offered to get me something else if I needed anything. I was here for less than 12 hours because I got in really late and had to leave really early the following morning. I might stay here again, but only if I can't get a room at one of the other (cheaper) hotels nearby.

Third stay here in a couple of months and just as consistently excellent as ever. Since I went…read moreinto so much detail in the previous two reviews, I'll keep this one brief: OUTSTANDING service across the board - front desk, housekeeping, food/beverage Comfortable and CLEAN room Excellent and safe location Just not gonna stay anywhere else in CG! ___________________________________ This is an update - Well, here we are a couple of weeks after our first stay at Best Western Plus Casa Grande Inn & Suites and having a great time again. You just cannot beat the level of service here. We're treated SO well. Welcomed warmly, listened to, accommodated, it's all great. Not even just the front desk staff (Pam and Elizabeth, the manager, are totally awesome), but seriously every single staff member I interacted with was helpful and welcoming. This time in a suite instead of standard king. Great room. Really spacious. CLEAN and fresh. Great location. Safe. Easy parking and easy access (low curb for luggage, wide doors, etc.). Good breakfast buffet - plenty of selection including gluten-free options, not only pretty good food but good coffee and not only do they offer decaf, but it's GOOD decaf. And that's just the coffee in the breakfast room - there's a cool espresso machine in the lobby/dining area. Great water pressure again, good A/C, plenty of USB outlets, a nice couch and second television in the suite. I just don't see staying anywhere else in Casa Grande. And we won't. We'll continue returning here. ___________________________________ We've barely been here 24 hours but there already quite a few things we love about this Best Western Plus Casa Grande Inn & Suites. I gotta start out by highlighting the amazing, outstanding service. I had to call a few days ahead of time to clarify a detail, and I'm pretty sure - in retrospect, having now met her in person, that it was Pam who handled my call, because she was pleasant and personable. Plus I called ahead the day of check-in to see if we could check in a little early and she accommodated the request cheerfully, and she turned out to be the one who checked us in. She was warm and welcoming, and the check-in experience was flawless. And I had several interactions with her after check in, each one pleasant and helpful. But even housekeeping (you heard me - yes, housekeeping, and we're only here for two nights) staff were friendly and helpful. I returned to the room to find housekeeping finishing up the room, no big deal, so I went downstairs to hang out in the lobby and planned to go back up in 10-15 minutes to see if the room was finished. Not FIVE minutes later, Pam comes over to let me know that the room was ready. Housekeeper called her to let her know, and she let ME know, in turn. WOW! Who does that? That is knock-your-socks-off service! Now, the details. - Hotel overall and the room itself are clean and even fresh-smelling. - USB outlets at the bedside and one on the work desk - strong WiFi - Free parking - Great location (not only central but nicer area that feels safe) - Complimentary breakfast - Cool espresso machine in the lobby - Spacious room - Excellent water pressure in the shower (and sink) - Not only a microwave, but a virtually full size refrigerator - MUCH bigger than the standard mini-fridge. And colder. You can comfortably store food/leftovers and beverages in it. - Cool window blinds - Air conditioning worked really well Areas for improvement - just one for me, and this is personal preference; the mattress was a little soft for me, and the pillows a little small, so the mattress slid out away from the headboard as I sat up to watch TV a couple of times. Not the end of the world, but a minor inconvenience. We will absolutely stay here again when visiting Casa Grande.

Super 8 by Wyndham Casa Grande

Super 8 by Wyndham Casa Grande

(22 reviews)

$

Ok, I have a very mixed review. The room was clean and the the bed really comfortable. But they no…read morelonger have staff. You have to check in at a kiosk where you talk to a human on the screen who is located Elsewhere. When I asked about staff I was told they were on break. I had trouble getting online and went to the counter a couple of hours later. Still no one. I went back to the kiosk where a woman was asking for help because her GPS brought her to this hotel but she was supposed to be across the street. The kiosk person could not help her. I asked the kiosk person for help with the internet and she read the answer to me - restart my internet. I did it right in front of her, showed her my phone, and that it was not working and she told me again to restart the internet. When I asked when a person would be back at the hotel, she told me the person had just stepped away for a break. When I explained that the person must be on a two hour break... she read another page and explained that no one would be back and that staff had left at 1:00. The doors do not lock at night. It did not feel safe. In the morning, there was some food out out but no bowls or plates. And again, no one around to help. I will not be back and will likely avoid all Super 8s from now on.

I recently made a cross-country trip from California to Florida. We needed a place to sleep, so we…read morepicked this one, not expecting much, since it was a Super 8. We were all impressed with the rooms and staff. The motel is right next to an IHOP where we received a motel discount. If we ever drive through Casa Grande again, I hope to stay there again.

Quality Inn Casa Grande I-10 - hotels - Updated May 2026

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