SECURITY- Gate access for vehicles at night is with a remote and key for walk thru gate. Gate…read morecloses at 6 and opens at 7am. Didn't see any cameras on the gates. Park is fenced at perimeter. Park rules are enforced. ROAD SURFACE- Hard surface with most everyone following speed limits. Dust was not a problem. WATER- Water was good, pretty hard but good. SHOWERS- 1 for each by office and 1 co-ed by the laundry. Small showers, older but clean. SITE SIZE- Sufficient, but tight. Walkway thru campground was a plus. No picnic tables. LAUNDRY- $1.50 wash, $1.25 dry. Not enough machines for park but said they are getting broke machines fixed. NOISE- Lots of trains and highway noise, I-10 & I-8. I got used to it though. Salvage yard borders park to the south, wasn't a problem. STAFF- friendly and helpful. SERVICES- No WiFi in park, maybe at common areas, don't know. Propane delivered on Thursday's. Reasonable for delivered but tanks are FILLED unlike Tractor Supply. Nice library, leave one take one plan. Lots of park activities, shuffle board, pool & hot tub are well used. Be cautious of RV Wash services. Mine was too expensive for a poor job. Cell signal was 3 bars LTE and worked well. Over all we liked the place. Problems were small.

Run away fast the woman who runs this place is a crazy crook she will overcharge you and not give…read moreback said deposits, we ended up having to pay to leave , something in some paperwork she makes you sign , she called a cop never have we been treated in this way and we have stayed in lot nicer places than this , its next to a truck stop and junkyard with a loud train no place for your dog you have to walk them all the way to the desert which has trash and dog crap in it , we should have read that paperwork that we signed better ,live and learn never again couldn't wait to get out of this place , hate to be the bearer of bad news but karma is real and you will get back how you treat people

The staff is very friendly and helpful. The beds and pillows were super comfortable. The breakfast…read morebuffet was OK but did have a nice selection of items. We were staying right by the elevator and we couldn't hear the noise from it at all. Pet friendly with only a $25 per night fee for pets. We had two dogs. We needed an accessible bathroom and the toilet/shower area was great. One of the best I've stayed at. But the sink was outside the bathroom. It didn't have a towel bar and the soap dispenser was too high on the wall for a person with mobility issues. Downsides? The grounds are a little shabby. There was leftover construction material scattered around and there was a garbage area that needed painting and fixing up, A lot of guests were not cleaning up after their dogs and it didn't seem like the staff was taking care of it either.

I DO NOT RECOMMEND THIS HOTEL…read more DATE OF VISIT & LOCATION: I visited Arizona in June 2026 and stayed at the Holiday Inn Express & Suites in Casa Grande located at 805 N Cacheris Ct for two weeks. ROOMS: The rooms are adequate but starting to show signs of age with multiple layers of paint. This place looks a little old. There is a mini fridge but the one in my room was dirty, broken and iced over that nothing could fit inside. There was an issue because the mini fridge looked like you need a chisel to remove the block of ice that had formed inside. PARKING & PROPERTY: The parking lot is very small. The outside plants are all dying. Holiday Inn needs to treat the front area because I saw bugs out front. LACK OF CLEANLINESS: The room that I was assigned had dead bugs on the floor and trash under the bed when I arrived. The cleaning staff never vacuumed because if they did, they would have removed the bugs. The cleaning staff never put wash cloths, toilet paper or stocked the toiletries in the room resulting in me having to constantly ask for wash cloths, toilet paper, tissues and trash bags. Please note that I did not have a do not disturb sign on the door and I was out working 24 hours a day leaving ample time for staff to clean and stick the room. After I mentioned that there were bugs in my room, the manager reportedly put in an order for a full cleaning. I put notes on the floor near the places where there were bugs and trash. After that I returned to find the bed made and the bugs removed. However, the cleaning staff did not leave any toilet paper or towels. Again, I had to request face towels and a bath towel because during the clean g the cleaning staff had apparently removed everything from the room but did not replace anything. After all of that, there were still more bugs because this place seems to have a problem. They need to exterminate around the building more to keep bugs out of the guest rooms. Holiday, please do better. DIRTY POOL: This hotel made a gross error if old ting a large tree over their pool they constantly drops leaves. As a result, the pool is constantly littered with leaves and the staff only cleans it once a day. It was so hot while I was there so it made it impossible for anyone to use the pool in the day after the 1 time cleaning. At night when it cooled down the pool was too dirty to use and since it closed at 9 pm there was not much time to use it. UNPROFESSIONAL STAFF: There is young woman at the front desk who wears glasses and had long brunette hair. She is most pleasant snd professional. She tries her best to accommodate customers and suggest solutions. Unfortunately, there is an OLDER WOMAN who is sometimes there in the day and evening. She is usually dressed sloppily, and not at all professional. She makes no attempt to hear customers or make suggestions for resolutions. She is constantly grimacing and she is extremely rigid and very short and rude with customers. The male manager is also very short and rude. The lady who prepares breakfast was always very kind and on time but she too is unprofessional if a customer frustrates her by not following her rules. There was one morning that I observed her berate a customer in front of others because he failed to use the tongues to pick up his bagel. While I too would like to see everyone using tongues for sanitary reasons, I did not think it was appropriate for the breakfast staff to berate the customer do loudly in front of others. FOOD: The breakfast is included and very decent but not for the health conscious. The hot breakfast changes slightly each day. It usually consists of bacon or link sausages, premade mini omelets, frozen home fried potatoes, biscuits and gravy, and oatmeal with multiple available toppings. There are also a few cold cereals, cold boiled eggs, bagels, low quality muffins, cinnamon buns, and English muffins. You can also make hot pancakes if you choose. There are very few fruit options. However, if you are not there for breakfast you can ask them to prepare you a to go breakfast which is usually a bag with a bagel and cream cheese and a yogurt or fruit snd milk. The breakfast area has a coffee machine so you can make coffee, capuchin, hot chocolate anytime of the day and sit in the breakfast tv area and drink it or take it with you. The eating tea is pretty nice but the sofas are cheap and when you sit in one it almost sinks to the floor. So if you are pregnant or elderly, I suggest you sit in one of the cereal chairs instead. BATHROOMS: The hall bathroom on the main floor is clean and nice. GYM: Barebones. I do not know if this should be called a gym. It has only a couple of pieces of equipment. However, it is clean. CONVENIENCE: The only really good thing about this hotel is that it is minutes away from everything to include Walmart, Target, movie theater, shopping, eateries, drugstores and more. I don't like IHOP, but if you do, you can walk a few steps and it's right there.

This was a very nice rest area! I was surprised at how clean the restroom was. It also smelled…read morereally good for a rest stop bathroom. Lots of places to sit and rest. Really nice landscape too! There was an area with vending machines.

Very Clean! Multiple picnic tables with Ramada's, vending machines, and information about the area…read more Great and safe place to relax, sleep or take a break.

Best hotel ever, great customer service and very clean rooms and facilty. I would really recommend…read morethe hotel to anyone

Third stay here in a couple of months and just as consistently excellent as ever. Since I went…read moreinto so much detail in the previous two reviews, I'll keep this one brief: OUTSTANDING service across the board - front desk, housekeeping, food/beverage Comfortable and CLEAN room Excellent and safe location Just not gonna stay anywhere else in CG! ___________________________________ This is an update - Well, here we are a couple of weeks after our first stay at Best Western Plus Casa Grande Inn & Suites and having a great time again. You just cannot beat the level of service here. We're treated SO well. Welcomed warmly, listened to, accommodated, it's all great. Not even just the front desk staff (Pam and Elizabeth, the manager, are totally awesome), but seriously every single staff member I interacted with was helpful and welcoming. This time in a suite instead of standard king. Great room. Really spacious. CLEAN and fresh. Great location. Safe. Easy parking and easy access (low curb for luggage, wide doors, etc.). Good breakfast buffet - plenty of selection including gluten-free options, not only pretty good food but good coffee and not only do they offer decaf, but it's GOOD decaf. And that's just the coffee in the breakfast room - there's a cool espresso machine in the lobby/dining area. Great water pressure again, good A/C, plenty of USB outlets, a nice couch and second television in the suite. I just don't see staying anywhere else in Casa Grande. And we won't. We'll continue returning here. ___________________________________ We've barely been here 24 hours but there already quite a few things we love about this Best Western Plus Casa Grande Inn & Suites. I gotta start out by highlighting the amazing, outstanding service. I had to call a few days ahead of time to clarify a detail, and I'm pretty sure - in retrospect, having now met her in person, that it was Pam who handled my call, because she was pleasant and personable. Plus I called ahead the day of check-in to see if we could check in a little early and she accommodated the request cheerfully, and she turned out to be the one who checked us in. She was warm and welcoming, and the check-in experience was flawless. And I had several interactions with her after check in, each one pleasant and helpful. But even housekeeping (you heard me - yes, housekeeping, and we're only here for two nights) staff were friendly and helpful. I returned to the room to find housekeeping finishing up the room, no big deal, so I went downstairs to hang out in the lobby and planned to go back up in 10-15 minutes to see if the room was finished. Not FIVE minutes later, Pam comes over to let me know that the room was ready. Housekeeper called her to let her know, and she let ME know, in turn. WOW! Who does that? That is knock-your-socks-off service! Now, the details. - Hotel overall and the room itself are clean and even fresh-smelling. - USB outlets at the bedside and one on the work desk - strong WiFi - Free parking - Great location (not only central but nicer area that feels safe) - Complimentary breakfast - Cool espresso machine in the lobby - Spacious room - Excellent water pressure in the shower (and sink) - Not only a microwave, but a virtually full size refrigerator - MUCH bigger than the standard mini-fridge. And colder. You can comfortably store food/leftovers and beverages in it. - Cool window blinds - Air conditioning worked really well Areas for improvement - just one for me, and this is personal preference; the mattress was a little soft for me, and the pillows a little small, so the mattress slid out away from the headboard as I sat up to watch TV a couple of times. Not the end of the world, but a minor inconvenience. We will absolutely stay here again when visiting Casa Grande.

I Stayed here in January/ February of 2019. Park was nice and centrally located to shopping. Park…read morewas recently renovated. The amenities were nice and it had a club house that I spent a lot of time in. Management was helpful to resolve a small issue I had . I look forward to staying there again this winter

When I first came here it was wonderful. Management was pleasant. The grounds relatively clean…read more However, in the beginning of 2020. A new property management company came in. A couple Denise and Will. I needed a mail box on lot 77. They told me that all the stores were sold out. I drove to Home Depot and Lowes. There were several dozen. So I moved to lot 61. It was easier to move than to wait them to install a mailbox. (Probably because they are not competent enough to install a simple mailbox) The drain line was high-- Making it difficult to flush black water. Something the owner Jim S stayed he fixed.... well, sorry to break your heart-- he lied. They have different rules for different people. Some RVers are allowed to have pop up tents. Some are not allowed to have pop up tents. In fact, one RV has 3 tents/gazebos. Will acts like the big bully in school. My first encounter with him, he leaned over me to try to assert dominance. Hahaha. In all my dealing with this NON gentleman, he never once introduced himself. He is beyond disrespectful. You could pay me to come back to this place. The worst part is it was wonderful. Now there is just dead animals that sit and rot, because management is too busy sitting on their brains to do their job.

Spent most of this winter there, though the lots are huge and there are quite a few amenities we…read morefound that if you weren't with the end crowd you were ignored. You could be invited to different activities, but they'll ignore you even there.

We bought our home here a month ago and it has been a stellar experience. We were the first…read morepurchasers in the park. The office staff and maintenance have been responsive and focused on details. The facilities are all new and beautiful. The home itself is high-quality and spacious. We are looking forward to enjoying many years here. No complaints and many compliments to this new park!

Just tranquil, beautiful sunrise and sunsets. Watch the humming birds and relax on the porch with a…read morecup of coffee. Read or write a book, try some new recipes or take in a movie and just relax. Every thing you need is here. Just out of town and just perfect.

Amtrak is a great way to travel and Hazel at this station just makes things stellar. The station is…read moreclean and as comfortable as a station can be. It's not the Ritz so don't be picky. Trains don't run precisely on time so plan accordingly. But the staff is warm and caring. Would give six stars if I could.

This was by far the worst service I've had in over 50 years of traveling…read more The Amtrak train from Maricopa, Arizona to Chicago, IL took a full 72 hours. Delays were never explained, call button in private sleeping cars were inoperable, inedible food, and a "private bath" was a garden hose in a stall next to the toilet. Amtrak contacted me and offered to refund the return fare which resulted in my having to fly back to Arizona from Chicago. I am seeking 3rd party intervention.