Unethical. Avoid this place. Just because it's cheap doesn't mean it's the best option.
Here's my story: I went to CD for a check up and cleaning. It had been a while since I had a cleaning (at least 3-4 years) but my teeth weren't hurting or anything - I just figured it was time for a check-up. They took my X-rays, and started checking out my teeth.
As the dentist was checking out my teeth he says, "Looks like he needs a deep cleaning on the back of his lower front teeth." I was like 'deep cleaning? what's that?' He then explained to me what it was, how much it would cost ($100-$150) and why I needed it. They asked if I wanted to do it then, and I said that I would have to come back, so I rescheduled an appointment.
In the mean time, I did some looking up about deep cleanings that raised enough skepticism in me to call and see if I can only get a regular cleaning instead of the deep cleaning. The woman on the phone surprisingly didn't give me a solid answer, but said that's not what the Dr. recommended, but that i could come in anyway.
So I go in to the appointment expecting to get a regular cleaning, and one of the assistants sits me down at the counter and says "we're not going to give you a regular cleaning until we give you a deep cleaning on ALL of your bottom teeth."
I was like, WTF? They didn't say that I needed it on all of my bottom teeth, and now it feels like they're trying to force me to get a deep cleaning (which does not sound like much of a fun procedure). Surprised and getting frustrated at this point, I rescheduled my appointment and decided to get a second opinion on the deep cleaning.
So I go back to the place where I grew up to visit family and decided to check in with my long-time dentist from childhood. He runs a smaller family-owned private practice. I told them my situation, and they checked me out.
THIS TIME, however, in addition to taking X-rays, they used this special instrument thingy to measure my gums to see if I indeed needed the deep cleaning, WHICH COMFORT DENTAL DID NOT DO. After checking out my gums, both the assistant AND the dentist said that a deep cleaning was not necessary and that my gums were totally fine.
My dentist said to BEWARE of large corporate dentistries as they will try to slap you with unnecessary procedures in order to get more money out of you. Looking back I think he's right - Comfort Dental did not adequately check to see if a deep cleaning was necessary, mis-informed me about what teeth i actually needed the cleaning on, and tried to force me to have the procedure done - a somewhat intrusive and painful procedure at that.
Go with a private practice somewhere. My dentist from my hometown was a good bit more expensive than CD, but it's worth it to be seen by someone that isn't going to take advantage of you and more genuinely cares about your health. read more