just visited my daughter at May -2025 She is dental doctor in Atlanta ,Georgia she is very busy…read moreand let ours doing cleaning when back to Northlake TX and Jun-04-2025 join dental plan from Today Dental after X-ray Doctor tell my wife need deep cleaning with 384 annual fee additional charge 660 and 95 perio maintenance, same day we going to Mint dentistry in Denton TX only doing maintenance cleaning 100 charge with freedom plan 199 annual fee

This place is a fucking joke I come in to get a root canal simple procedure all it is a tooth…read morepulling and the staff aren't even present , you simply can't make this up like where are you there's snow outside and ice on the road if the staff wasn't going to be working why even come in to open and not just stay closed.

staff is very immature and rude. Talks about clients behind there back and think everyone is below…read moreof them. It was super sad to hear apart of this place and not to mention the clean aspect of things... totally NOT. It's super gross and the dental area they have do not get clean before the next person and the room especially where they handle like teeth moldings etc it's not cleaned. I was able to watch... it's quite disturbing. Also, walked in and just demanded a price from me without explaining any of it. the wait was also very long while the girls in the back talked

The dentists and staff take the time to listen to their patients needs and wants with their oral…read morecare. They take the time to ensure their patients are comfortable during any procedures. Friendly and caring staff definitely recommend for any dental needs.

DR Alswaiti is a fantastic dentist. I have met most of his family, and they are great. They make…read moreyou feel so welcome. Thank you, Dr Omar for taking such good care of my daughter's teeth. Well worth the visit.

Despite good detail dental work, I stopped coming to this facility years ago because AFTER paying…read moremy bill in full of $5000. (Crown work) according to their "dental treatment plan" they said I owed an additional amount. I found it odd because I had paid everything already out of pocket. Fast forward, recently my new dentist was out on maternity leave. I was at a time crunch. Therefore, i returned to Denton Smiles and saw Dr. Tran again. They supplied me with a complete and detailed "treatment plan" including x-rays. Again it was several thousand dollars. I'm a senior citizen living on a small fixed retirement pension, but am serious and responsible about paying my debts even if I use credit cards. Again this time I paid punctually 2 large payments over a few thousand. Again, after a month of having paid my bill (treatment plan") and dental work was completed, mysteriously i was billed an additional $200. dollars. Now every week i receive a harassing text of owing $200. I have called, I politely emailed and texted. But no answer or response. I requested a meeting with their accounts manager to show them a copy of their treatment plan and the payments I made that paid it in full. No response not even out of courtesy! Total I paid this practice $10,000 ! All to Denton Smiles. Their behavior can put responsible paying patients with good credit into a debt collection agency that ruins their credit! CAUTION: This facility does not keep their word nor respects their own treatment plans and bills they provide to patients. Even when you pay in full out of pocket and clarify insurance doesn't cover it (which they already know) they'll look for a reason to bill you a month or two AFTER you've already paid your bill in full. These are deceptive practices squeezing additional money out of responsible patients and worse ruining one's good credit. Months later, I am still waiting for the appointment to settle the matter.

Best Dentist Appointment I've ever had!…read more All of the staff were wonderful! From the doctor to the receptionist! All wonderful people! The office was nice and super clean with medical grade air purifiers. My dental hygienist (Kristy) was so sweet and it was the first time my mouth wasn't sore after a cleaning. I've already called my family for them to book their next appointments. The office had pictures of the Loretto Chapel and the stairs that were built. It was a cute detail!

I never thought I would say that I enjoy my dentist visits…read more The location is neat and recently renovated to accommodate more space. Bathrooms are clean. I love the staff. They are all so sweet and welcoming. Dr. Mackey is well experienced and is great at explaining things. For nearly all of my visits. I have had Lindsey clean my teeth who was super sweet and gentle. My last visit I had Amanda who was welcoming and super thorough! It was slightly uncomfortable, but i appreciate her thoroughness. For cleaning flavors. I recommend the birthday cake! During the visit, there's a small waiting room with a tv and keurig. In the cleaning rooms, there's a tv on the wall and ceiling to make time go by. At the end, you get a goody bag with a new toothbrush, floss, and toothpaste.

We're in the middle of a very expensive transaction. Not sure we can go forward. The Denton is…read moreawesome the people are great but unless you have $50k+ and messed up teeth you're probably not going to be able to go through with procedures.

New to the area and Timberlake Dental is very upfront and honest people. Made the transition to a…read morenew dentist very smooth. Detailed in every description and willing to answer any questions you may have. The front desk lady is super personable and on my second checkup even gave recommendations to questions I had about the area last time I was in. Just goes to show they truly care about people more than just for business.

Absolutely love the staff from the reception to the dentist. Bianca (the hygienist) , no comparison…read moreshe was amazing! Attentive, very thorough and quick

Booked appointments for myself and my daughter (2) they took me back to my room and did the whole…read morerun around X-rays and what not. Brought in a doctor before cleaning my teeth? Was told I would need a deep clean by the doctor without them even attempting a cleaning which is what I booked the appointment as. They didn't even put my daughter in a chair or even get a look inside her mouth so they changed her visit to a "happy visit" then said they don't usually see them until they are three (could have told me that before allowing the appointment) so instead of $150 it would be $125. I paid $398 total and then was told it would be an additional $87 total get my teeth cleaned. Complete scam!!!! They shouldn't have even charged for my daughter's visit since they didn't even see her. I didn't get a teeth cleaning and all they offered was a refund of $175. Will never go back their system is completely broken. Everywhere else they clean your teeth and then have the doctor come in and check things out. Had that been the case maybe I would have rescheduled for an additional cleaning appointment. Worst process and terrible business strategy. All they care about is money. If they don't see two year olds I should have been made aware at check in not after I paid $150 for her visit.

i paid out of pocket for a deep cleaning which i didn't feel had been done so, I went to another…read moredentist and they done xrays and an exam and was told that i have not had a deep cleaning so in essence they stole from me with a smile and set me an appointment for future dates. Yep, really great people. BEWARE of the dentist at mack dental in Denton Tx. who's name is Shalini. She will lie, cheet and steal from you and she's the only fulltime dentist there and that 1star i gave them was a star too many

I went to have a deep cleaning. which I knew it was going to be expensive, but I was using…read moreinsurance this time. I have always paid for this type of service cash. Before doing the procedure, I did ask to let me know what was going to be my cost after the insurance. the manager run my insurance and she told me that my part was going to be only $300, but my insurance requires 2 visits for this type of services. It was my first time that I was using this current insurance at the dentist, so I accept. After a few days of the procedure i got an email with an invoice of $800 soon right after I receive another invoice of $1192.40. I have called the manager or someone to explain to me what is going on and at this point no one has calling me back or care to take my call to explain to me why I have this invoice. I'm very disappointed, because I used to take my kid to this dentist as well. I'm sharing my story so you can really pay attention at this location. I will not use this place ever again. I believe that this situation is very dishonest and careless. I do have to add that it was a good customer service.

I have been a patient here for two years and recently saw Dr. Johnny for a chipped tooth. They were…read moreable to assess the issue and create a new crown for me the same day. The staff was great and made me feel at ease during the two hour process. Not fun sitting in a chair with your mouth open but my tooth is fixed and I've had no problems at all since the procedure. It's been great and Dr. Johnny followed up with me directly to ensure everything was ok afterwards.

Disappointed by Hidden Costs Despite In-Network Coverage We…read morestarted seeing this dentist earlier this year, and initially, everything seemed great. My entire family of four had our annual cleanings, and the staff was very friendly and helpful. So far, so good. Things took a turn when one of my daughters needed a filling. We were given an estimated cost based on in-network coverage, which seemed fair. The procedure went well, and I was told she needed an additional service during the visit. I wasn't informed that this would cost extra, but I would have agreed to it if I had known -- transparency is key. What frustrated me was receiving a secondary bill later on for an underpayment. I was surprised because this is supposed to be an in-network dentist. I assumed the costs were pre-negotiated with the insurance provider. Apparently not. While the dental care itself was good, we were left feeling misled and frustrated by the unexpected charges. We've decided to look for a new dentist who is more transparent and upfront about pricing -- especially when claiming to be in-network.