Wow! I have to say I have never had a bad experience here, and have been coming for about 2 years…read morenow. I am always greeted by friendly staff, and my appointments are always started on time. The office itself is kept very clean and tidy, and the cleaning chairs are as comfortable as they come. No complaints, except that my insurance only covers my coming twice a year! Otherwise, I'd visit every month! Something to consider, they book out their appointments pretty far in advance. So be prepared for that, but you can always hop on a cancellation/waitlist!

Too many good things to say about this place! Specifically Dr. Kettler and the staff that helped…read moreme. Besides the fact it was easy to upload all my information beforehand to skip that entire process as a new patient, the doc and his assistant did an amazing job on my chipped tooth. I was hating it since it happened and was nervous about how it would come out with the filling but they did such a good job I almost can't remember what tooth it was. Thank you Dr. Kettler and staff! Also very affordable and fast... they were done in 30 minutes!

Friendly staff... I'm 61 yrs old and have always had my…read moreteeth cleaned every six months. The teeth cleaning I received from Perfect Teeth was the worst cleaning I have ever had in my entire life . A new neighbor informed me they had upcoming appointments for teeth cleaning services at Perfect Teeth. Their appointments had come and went and the next time I saw her she said that they would never go back. Prior to my teeth cleaning, on several different occasions I had tried sharing some of my concerns with the dentist about an ongoing issue in my mouth that was only getting worse. Every time he brushed me off or would say that only happens to 1 of 50 patients. Since then time has gone by and because of his negligence it's a possibility I could lose my teeth. If I could leave zero stars I would.

I don't like dentist, I do not floss like I should. Here I feel very comfortable with the staff…read moreand they do not judge. Nice people.

Great care! Have been going to this dentist office for about 12 years. Always satisfiedread more

They have been our dental office since 1998. Always quick to respond to our needs. Courtesy staff…read more Friendly and always answers our questions correctly.

I've been coming to Clocktower Dental for over 12 years, back when they had fish tanks in the rooms…read moreand you actually felt like a patient, not a transaction. I even kept coming back here for care when I moved out of state for college instead of finding a dentist closer to home. That's how much I trusted them. Unfortunately, I can't recommend them anymore. They're not transparent about pricing, their bedside manner has seriously declined, and the whole experience now just feels off. I went in for a routine cleaning and X-rays--which should have been covered by insurance--and somehow ended up with a $200 bill because they decided to do a different type of X-ray without telling me. No heads up, no consent, just a surprise charge. On top of that, the hygienists seem completely unconcerned with patient comfort. Going to the dentist is already anxiety-inducing for a lot of people, and basic compassion should be part of the job in any medical setting. That's not the vibe here anymore. It feels more like you're being rushed through and "sit still and get it over with," rather than anyone checking in to make sure you're okay. Another time, they told me I had eight cavities, needed a root canal, and had several other areas to "watch." I got a second opinion, and the other dentist looked at me like I was out of my mind. None of that work was necessary. That alone was enough to make me question continuing care with them. The final straw for me was my most recent visit. My permanent retainer had popped out, and this was the only place I could get into that weekend. I booked a cleaning and exam and agreed to have a new permanent retainer installed. They charged me $860 for basically a small piece of metal cemented to the back of my teeth. I walked out to my car and honestly just sat there in shock because I had just spent nearly $1,000 that I wasn't expecting. I called my orthodontist, the one who originally installed my retainer, and they told me even on the high end it should've been around $350, and closer to $170 on the low end. I went back inside and explained the situation. When they pushed back, I told them they could take it out then because I wasn't paying that and I would go somewhere else. I understand they're not an orthodontist office, but $860 felt ridiculous. They ended up refunding me half, which honestly just made it feel worse. If you're willing to accept around $400, why were you charging nearly $900 in the first place? To top it off, I decided to switch providers and requested copies of my X-rays. The records I already paid for. I called three days ago, dealt with a pretty rude front desk interaction, gave them my email, and still haven't received anything. So now I get to call again and chase down my own records. I didn't even want to write this review. I was ready to just move on. But between the lack of transparency, the pricing, the way patients are treated, and the constant hassle, it feels like people should know. Clocktower used to care about their patients. Now it feels like they just see dollar signs. There are much better dental offices in the area than this place anyway.

I want to start with Dr Jeremy and Dr. Austin are amazing. I've been here, my friend has been here…read moreand my mom has been here. Now it's been 3 separate experiences with a specific dental assistant. She has blonde hair and a pink claw clip. There is another assistant who is amazing that has her hair in a ponytail. THIS IS NOT HER. I think the bad one has a name that starts with a J. She has cut me and given absolutely no care to me being uncomfortable. She was horribly rough and has no bed side manner. She was huffing and puffing that the Dr wasn't in to see me. On my friend's side she did the same exact thing and made her wait for more suction and water. She cut her gums multiple times while scraping off the cement from her crown. And had a horrific attitude about my friend pushing the assistants hand away after she cut the corner of her lip. My mom was also in and this assistant cut my mom under her tongue and her tongue is still not the same. She was horribly rude and wouldn't give her water. When she told her something hurt she ignored her and continued to hurt her. PLEASE GET THIS ASSISTANT OUT OF HERE OR TALK TO HER.

We continue to be impressed with Redstone after moving dentists a few years ago with a poor…read moreexperience. This practice is top notch! From the front desk to the dental assistants, hygienist's and doctors; everyone is professional, kind, empathetic, knowledgeable and with great skills. Our most recent visit was especially wonderful as Dr. Boz and his team Mona and Cherie worked with our limited time schedule and were more than accommodating and flexible while being super friendly and efficient. It is so refreshing to be cared for at an office where the employees enjoy their job and it shows in their work and patient interaction. We always feel like we are the only patients in the building because we are so well taken care of, listened to and communicated with. Thank you Redstone and your FANTASTIC team!!

My daughter has been absolutely petrified to go to the dentist. With our family prepping her for…read morethis new dentist, she was a little bit less scared. ALL of the staff were super friendly, genuine, & caring. My 6 yr was comfortable in their care. X-rays, cleaning, counting, fluoride. She did it all.

This is the best dental clinic ever! I just had 7 crowns replaced and they are beautiful!! Every…read morevisit I've had has been a positive experience. The front staff is always helpful and pleasant as are the hygienists. I've also had oral surgery to place an implant done by Dr. Greg. It was a relatively painless procedure and is going well. Price is what you would expect. Satisfaction is beyond my expectations!

Fractured my tooth over the holidays, gave Dr. Herzberg a call and was able to do an emergency…read moreextraction the day after Christmas even though the office was closed. I'm very thankful for Dr. Herzberg and his staff to come in on their day off to work on me. They were friendly and knowledgeable throughout the procedure. Looking forward to get my implant in a few months! I'd highly recommend this dental office for all of their dental needs!

Overall in the past, I was pretty happy with the services I received from this office. Everyone is…read moreprofessional, pleasant and helpful. Unfortunately, I will no longer be going to Dr. Logan because when I first started going to this office, the dentist was in-network for my insurance. However, at my recent appointment, I was not advised that this was the not the case anymore and only found out AFTER the work for a crown was done that my portion of costs would be more than 3x the amount I expected to pay. After calling my insurance, I was notified by them that Dr Logan was no longer in-network with them. This was a shock and very upsetting because I believe that this should have been brought to my attention before having extensive and costly dental work done.

My husband has been going to this office for the past few years, each time they "work" on a tooth…read moreit ends up immediately needing a root canal. He recently went in to have a permanent crown that they glued put back in, and it fell out again after a day. They can't even glue in permanent crown right.

I'm extremely disappointed with the level of service and lack of accountability at this office…read more I had a cleaning in January and was told I needed cavities filled. The soonest appointment they could offer me was April, which is already a long wait for necessary dental work. On the day of that appointment, I received a call saying the dentist was "busy" and I needed to reschedule. Frustrating, but I understood and rescheduled. Fast forward to today -- I had to call to reschedule due to a scheduling conflict, and I was immediately told I would be charged a $75 same-day cancellation fee. I explained that my original appointment had been canceled by THEIR office on the same day, and I didn't feel it was fair to be penalized for something they had already done to me. There was zero empathy or understanding -- just attitude. After that, I was told the next available appointment isn't until June. So not only has my treatment been delayed for months, but I was almost charged for a policy they themselves didn't follow. This office clearly has no consistency, no respect for patients' time, and no accountability when it comes to their own scheduling issues. I would strongly recommend looking elsewhere if you value professionalism and timely care.

Shadow Rock Dentistry is the worst dentistry practice I have ever experienced. The same filling…read moretwice repaired in less than a year - never in entire life has that happened. A third time before a trip overseas and fully relaying the urgency of the repair and the pain it inflicted and instead they charged for an 'evaluation' - not the repair. I leave tomorrow in horrible pain for 7 days and not a care in the world to fit me in. I cannot say enough about the unprofessional lack of care to patient pain. Go somewhere else if you have urgent needs - they will only 'evaluate' in what you expect to be a day to repair the issue. I made this appointment May 26th. June 2nd I came in and having fully explained my situation all they did was take x-ray to the obvious issue that a filling they installed yet again failed. I have called in regularly to get another appointment and nothing They ruined a trip three years in the making with my daughter as I will sit 18 hours on a flight miserable with pain.