It's been a year with this vet office and I'm just as happy as the day I first found them!…read more They are so kind and caring when it comes to my baby. I called today to get some clarification and the office staff was so honest and told me everything I needed to know. I throughly look forward to our appointment/check up in a few weeks.

Dr.Hagewood is an awesome doctor. Explains things well and if we have additional questions later,…read morehe always calls back to clarify or guide us.

Dr. Jones is a hustler. She does not care about your pet. She starts upselling services and…read moreproducts the moment you're in the door. She talks down to you in a condescending way if you don't want to vaccinate your pet. As super vet Dr. Kelly left this practice unfortunately. She was amazing and caring. Get ready to take out a loan just to be seen.

I took my senior kitty to Animal Friends since she was not eating and losing weight. Unfortunately,…read morethe test results showed her kidneys were failing and it was time for her to go kitty heaven. The staff was very supportive and treated my kitty with care and compassion. Even though it was a sad outcome I was impressed with care and staff at Animal Friends.

We have been taking our Golden Retreiver to Alsager for 6 years. They have always gotten us in when…read morewe have had emergencies, given us very helpful advice when we just needed some guidance and have always treated us kindly and with respect. I have been so glad to have their guidance. We have seen Dr. Fear and Dr. Michelle and always been have with our puppy's care and treatment of us even when we have the most ridiculous puppy parent questions!! Thank you!!

horrible. Ive taken my pets to Dr alsager over the years and let me just say once he left this…read moreplace took a turn for the worse. extremely rude and uncaring workers. you are forewarned!!!!!

We love this place. We changed to this place when my vet Maple Veterinary wanted to charge me 1100…read moreper puppy to be fixed. This place was 800 for both my babies. They are Reasonable, friendly and they care about your furbaby

My last appointment 2 months ago they took dog in back for anal gland cleaning which shes had…read moremultiple there. Looking back the whole situation was really odd. Took her in today n she was more scared rhan shes ever been at vet. After 15 mins waiting (which normally isnt a big deal but i was worried about my girl cause she was FREAKING out) girl comes in n starts asking random health questions. I calmly explain she has no issues but itchy skin. Girl says she has to ask specific questions and reasks some. Then wants to weigh her a second time while shes literally freaking out n girl already got her weight and verbally said it. I finally got frustrated but kept a normal level and said "you already weighed her. Her only issue is her allergies. Shes freaking out. Can we just get her shot? Then they charge me an office visit us shot $100 claiming i havent paid for an office visit in over a year even tho my last visit a month n a half ago i was charged an office visit.

We recently switched to Colonial and couldn't be happier! They are all so kind, transparent and…read moregenuinely care for your pet! It was an amazing experience for our pup!

I am so happy I switched my vet to Colonial. I have two very nervous pups and the staff goes out of…read moretheir way to make them feel comfortable. I respect the veterinarians, Dr. Walker and Dr. Low. Colonial has a pet portal on their website that makes managing our pet's care so much easier. I can keep track of all my pets' appointment and medications. I love it!

This Vet is highly incompetent and I will never be bringing our dogs back to this vet due to the…read moregross negligence. At this point, I feel like we have spent a ton of money and still have no clear answer about what is actually wrong with our dog. The communication and way this situation has been handled has been completely unacceptable. We originally brought our dog in because he was clearly not feeling well. We were told to bring in a urine sample, which we did and were charged for. Then, at his actual appointment, they ordered a blood work panel that already included urine testing. So we basically paid for a separate urine test for absolutely no reason. They then told us they believed he might have leptospirosis but weren't sure. My wife was told the test results should be back within 24 hours. When she called today for an update, she was told the results were back but the doctor still needed to review them. They also wanted our dog brought back for a weight check. My wife took him there and sat in the parking lot for more than 45 minutes, on hold, just trying to get someone to tell her when she could bring him inside. When she was finally told to come in, the vet came out yelling at her asking why our dog was inside because leptospirosis is highly contagious and he needed to leave immediately. My wife was completely confused because nobody had told us to treat our dog as contagious or given us any precautions to follow. We have another dog and a baby at home. If they believed there was a legitimate possibility that our dog had a contagious disease, that information should have been clearly explained to us immediately, along with what precautions we should be taking at home. Instead, they told us to bring him back to their office and then yelled at my wife for doing exactly what they told her to do. To make the situation even more frustrating, the vet then told my wife they actually don't have the leptospirosis results and that those results could take 7-10 business days, which is completely different from what we had previously been told. What I don't understand is the constant conflicting information, unnecessary charges, lack of communication, and then treating my wife like she did something wrong when she was following their instructions. We came here because we trusted them to care for our dog. Instead, we have spent a significant amount of money, still don't know what is wrong with him, and now don't even feel confident that we are being given accurate information about something that could potentially affect our other dog and our family. We will be finding another veterinarian. I have completely lost trust in this practice and do not feel like our dog is receiving the level of care we are paying for.

$95 to run my dog's urine test strip. This is gauging and taking advantage of people. I work in…read morehuman medicine and know what it costs to run these tests. I won't be back.

The staff were all amazing and kind. I didn't have a vet or know the area and called several places…read moreon a Monday morning and none could get me in but Arbor Pointe squeezed me in that day. They have you call to ensure a room is open which any cat owner can appreciate. I brought my very sick 12 y/o cat in with no idea what was going on. They were so sweet to my boy and to me when I was clearly distraught. Unfortunately his cbc showed severe anemia and he needs a specialist. I asked for meds and fluids to get him by until then and they gave me the quote which was an acceptable price. I was so grateful for the compassion I received from reception, the tech, and the Dr. They were busy but I never felt like they forgot about us -- they even checked in to tell me his bloodwork was taking longer to process due to the anemia. The tech who spent the most time with us was phenomenal--she was so good with my boy and she comforted me as well. I recommend them and plan on using them in the future as well.

Dr Petty saw my previous pets and I was very happy with their care. I just adopted a new pup and of…read morecourse took him to see Dr Petty! Margaret the bet tech is AMAZING!!! They realized my pup had an infection in his ear and literally got him on the schedule for the very next day to go in and flush out the infection. They brought him up to date on shots and gave me guidance on the best recommended food. So happy to have Dr Petty on my side with the care of my Lucky Dog!

We've been taking our cats to Lilley Vet for over 20 years. Every interaction has shown us how…read moredeeply the doctors and staff care about our kitties. We now often communicate via text, and I'm so impressed with the responsiveness of both doctors and staff and the depth of responses. Honestly, I'm sure there are wonderful vets out there, but I'm constantly blown away by the caring and knowledge of everyone there. It wasn't until just a few days ago that we got a diagnosis of asthma for one of our cats. Never thought to bring it up to them until I had a question about hairballs. I'm impressed with this office! Clearly!

Absolutely recommend Lilley vet, very professional staff, Dr Shantz is amazing as are all the…read moreassistants, I drive quite a distance just to go here, well worth the extra time. Thank you for taking such great care of Loki and Freya.

Dr Vig has been caring for Obi for a year now and he is always knowledgeable and fair as well as…read morebeing more than willing to answer any questions I may have. In this year, Obi has had an irritated leg tendon, major allergies AND the removal of a leather gingerbread man from his stomach. ‍ I am very grateful to have a vet that I completely trust for all of Obi's future mishaps and adventures.

The staff and vets here are awesome! I recommend them to anyone who is looking for a new vet!read more

This place is our primary vet for our kitty. Friendly and efficient! Prices are reasonable and…read morescheduling is easy. Great clinic for regular check ups

Eleven years ago we adopted our dog, whom the Humane Society thought to be about six at the time…read more Dr. Kunoff and staff were wonderful in helping our pup live a long and healthy life. We are so grateful for the personal care we received!