We picked up our dry cleaning order on 6/3. On 6/16 my husband went to put on his suit jacket from this order and it was someone else's jacket. We were given someone else's jacket and not given the jacket we dropped off. Management said since we did not report it within 48 hours there is nothing they can do. Truly unacceptable business practice when it was clearly a mistake on their part. read more

Management that took over a few year ago are absolutely phenomenal, attention to detail and accommodating, there's also a very convenient drop box you can use after hours to drop off at your convenience read more

Always professional. If something is not correct, they fix it. Love getting a text when it's ready. Also love that they know my name!

Located right next to QT at a main intersection of 1187 and Debbie lane near 287. Has a drive thru so it's extremely easy to pull up and drop off or pick up items. Staff is friendly and my clothes are always ready timely. Very reasonably priced and has discounts for drop off on certain days. read more

Comet Cleaners - Hours - Laundry Services Near Me - Mansfield, Texas

I just moved to Mansfield area and normally wherever I go, I always look for Commet cleaner. But this store they don't do a really good job. They left some uneven white spot on my Coach parka jacket. And all my wool Burberry jackets don't feel smooth on the surface anymore. read more

Comet Cleaners - Laundry Services Near Me - Mansfield, Texas

See all

This dry cleaners does work "half effort" if you want your clothes to have unwanted lines and shotty work take them here. My wife's shirt came back with a huge hole in it. My dress shirts were missing buttons. My advice to the dry cleaners treat customers right and stop rushing through orders. I'll take my business elsewhere. A1 cleaners does a great job! read more

Comet Cleaners - Laundry Services Near Me - Mansfield, Texas

See all

I have used this dry cleaner multiple times and they have always fulfilled their duty. Today's drop off went well. I didn't have to wait to be helped (around 5pm) and the clerk was very nice and patient while I searched for a spot on a pair of pants I brought in. Tuesday's and Thursday's are 30% off dry cleaning services. 4 stars because I didn't know this information until today. PS- as of 10-1-15, they are hiring. read more

I used other comet cleaner locations and loved them. This location took 2 weeks to get a comforter done and then didn't have the shams done at the same time. We quit using them for shirts a long time ago because they would come back to us with starched in wrinkles because of how they handle the clothes when putting the plastic on them. Not only that, but missing buttons and stains that were pointed out but not removed. read more

This used to be a great cleaners with amazing staff, even repairing a broken or missing button if needed. Very nice surprise. But in the last year they've gone downhill. They recently lost a shirt of mine and after months of "looking for it" and no luck, the owner/manager has been difficult to reach to discuss a resolution. The employees seem to have low morale and trudge about their duties. I am hoping another competitor opens in this area of Mansfield. read more

After they gave my items (all my work slacks) to someone else I was able to speak with the owner WADE upon speaking with him he informed me that I was stupid for allowing it to happen and proceeded to threaten me by saying if I called about the status of this issue again he would make sure I never got my clothes back.. Pretty sad for a business owner to talk to a customer like this.. read more

Exceptional service! Great business that pays attention to detail and cares about their customers on a personal level. Surprised by old negative reviews but recently learned their is new Management/Owners so ignore old reviews, 10/10. read more

We have used this dry cleaners for almost 10 years with minimal problems. They changed management earlier this year and we recently had the worst experience and will NOT be returning. They lost the clothes, we were told the manager would call me in 45 min after she checked logs and tapes. She returned my call only after I had to call her back. The following day when my husband went in to try to pick up clothes the same manager said the exact same thing about checking and calling him in 45 min. She obviously had not done follow up, appeared bothered that she had to address the issue. Unfortunate for her my husband stayed until they located which was about an hour but would have been a non issue if she had done it the first time!! Would not use if only for the actions of the manager. Renea W. read more

If I could give this place a zero I would. The only reason they could possibly stay open is their location. The employees are not only rude but lazy as well. It's an act of congress to get a simple receipt. This last time, which will be our LAST TIME, I asked for no crease in some pants and they did bother noting it, so it didn't get done. I've spoken to the owner or manager once but her promises to improve service were as hollow as the heads of her employees. STAY AWAY if you like service read more

Where do I start. From teenagers being distracted by their boyfriends visiting them on the job to continually having issues and management simply not caring. I will drive 10 min further simply to have better customer service. read more

Mary is a treasure! After coming in twice she knows my name, knows my stuff. She is wonderful with customer service. Thank you!

If they loose any of your garments they just say tuff luck, and try to blame it on the customer.

Not the best, we got Dallas Cowboys Jerseys dry cleaned and they completely messed up the jerseys. The stitching was unraveled.

I took 2 pair of pants in just for pressing and they dry cleaned them instead. Now there is a terrible smell in them that will not come out even when washed so the pants are ruined. This happened several months ago and even though I have asked to have the manager call me multiple times to resolve this issue I have not heard from him. Terrible customer service and terrible cleaners. read more

I have used this cleaner on a couple of occasions. On the first our order was lost. The order was not simply one or two items but 20 items. We waited for over twenty minutes until they admitted they lost our order. We were getting ready to leave and someone came from the back acting as if it was an imposition to bring the items up. We then paid over $60 for the 20 items, not exactly a bargain considering the size of the order. No apologies or discount for the inconvenience. Second time I put 2 pants and one shirt in on a Friday at noon. On Monday I came in after 4 to be told it would not be ready until 5. Most places would have it ready by then or at least give a little insight. They just flat out said come back later. When I got the order I later put on the pants to discover they ruined my pants. This place is overpriced, poor customer service and have terrible quality. read more

Worst Cleaners ever ! When we dropped off my boyfriends jeans and shirts we asked do you do heavy starch? Do you block the collars .. they replied Yes we do. Dropped them off with a tall younger male. When my boyfriend picked them up 4 pieces they where not starched nor blocked. My boyfriend told me that he couldn't understand the girl when he pickup his clothes because her mouth was full of food... she couldn't stop eating long enough to wait on him properly. I left a msg. for a manager or owner to call me back, A man by the name of Wade called me said he was the owner and the mang. Then cursed me like a Sailor telling me I cursed his Employee out...That it was all recorded... I said NO you better listen to your recording again. Then he started yelling at me... I said there is NO way you are a owner ... you are too unprofessional and then I hung up on him. I realize these are all franchises.. But I will never go to a COMET again. read more

This location lost a pair of my pants. They didn't provide any kind of receipt when I dropped them off. I'm out $125 for new pants and they could care less. The manager, Melissa Fiver, told me she would do some research and get back to me. It's been three weeks and nothing. That's after it took a week for her to even call me back. Horrible service! read more

If I could give ZERO, I would! The hours posted are a 7:00 AM open to 7:00 PM closing. This morning, my husband was there at 7:00 AM to pick up clothing for a business trip leaving today. No one was there. Many customers were lined up waiting to get their clothing but no one had still shown up 2 hours later. We will not use this business again and highly discourage anyone from doing so if you need to depend upon the operating hours. read more

My first visit here the girl took a while to come out from behind the counter to help me, after she took my information and clothes I asked for a price she said she wouldn't know until she counted it and to come back the next day at 5. Everywhere I've gone has counted my items in front of me and gave me a ticket with price. My husband picked up the clothes today and was not only ignored for a few minutes but taken care of after another man walked in even though my husband got there first. Let me tell you there was 3 girls working at the time. So I'm wondering why have a hiring sign when the 3 girls you're already paying can't handle taking my clothes counting it and returning it to me when I pick up. Will probably not be back. Sad that this is the 2nd place in Mansfield I've tried that was bad. read more

They've ruined a couple of my dress shirts. They don't take fault. You're out $$$ and a nice shirt. They also throw away any hangers you take them. So those nice Men's Warehouse hangers for your suit? Gone!! read more