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Come Get This

4.5 (4 reviews)
Closed • 11:00 am - 3:00 pm
Updated over 3 months ago

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Portillo's Champaign

Portillo's Champaign

3.3(237 reviews)
2.9 mi
•$

Stopped while visiting my student at UIUC, this location was SO MUCH better than any of the…read moreportillos at home in Chicago. Service was fast and food was hot and fresh. Tables were clean and the staff was friendly. One of my best portillo visits.

I'm giving it 2 stars instead of 1 because even after they screwed up our simple order, at least…read moreone employee came to the table to try to rectify the situation when she knew I was absolutely fuming. All I can say is it'll take a miracle for Brendon, the manager in training, to Ever be a decent mgr. As I was stating my disdain over the ridiculous errors with our order he kept saying, "I gotcha." over and over and each time I had to tell that no he didn't or we wouldn't have had the issue to begin with. I seriously had to say STOP SAYING THAT, you're not making it any better, so just STOP!! How difficult is it to make a burger as the customer requests with lettuce, tomato, mayo and catsup? After ordering my beef sandwich, double dipped with sweet peppers I ran back to the counter to ask one of the workers to please cut the beef sandwich in half, to which he said, of course in such a way as why yes, of course anyone would want a large beef sandwich cut in half. Our number was called, we bring the order to the table and the beef sandwich is not cut in half. I'm talking the LARGEST size they make. Instead, they cut the burger in half and screwed up the toppings. No catsup, but onion instead, tiny piece of tomato, so much mayo it was dripping out of the bun. The only thing they really got right was the lettuce. When I took my beef sandwich up to get it cut that's when the real fun began. They wanted to make the beef sandwich over without even asking me if it was dipped or not, etc. I said, no just cut it in half. I could go and on about the ineptitude and how it took me to a fever pitch of anger, but maybe, just maybe the mgr will read this and see why a simple order could be screwed up so badly and RETRAIN his staff. I was offered cake as restitution and a refund. I just wanted to eat my food as ordered and not hear anymore I gotcha's from Mr Don't Got it. I later learned Thursday is training day. So do yourself a favor, don't ever go there on Thursday. You'll encounter a mess of epic proportion and be sorry you didn't take my warning. I know I'll never return no matter the day. It's not worth getting angry and upset. This encounter ruined the experience to the point I didn't even want to eat my food. BTW, if you double dip a beef sandwich, the bread shouldn't be dry. The mgmt here stinks to high heaven and Dick Portillo who founded this 50 some yrs ago in Chicago would be appalled.

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Portillo's Champaign
Portillo's Champaign
Portillo's Champaign

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Five Guys - A Five Guys cheeseburger, milkshake and regular order of fries sits on a table inside a Five Guys restaurant.

Five Guys

2.8(57 reviews)
2.7 mi
•$

It has been over a decade since I wrote a Yelp review for Five Guys based on their now-closed…read moreGloucester, MA location. More than five years have passed since I even had a Five Guys burger, which would have been from their Medford, MA location next to Wellington Station. Finally, after 3 years of living in Urbana, IL and splurging on fast-food burgers everywhere, the time had come to give their Champaign joint a try. Given how scary past Yelp reviews describe them, do they fulfill our Five Guys' experiences of old and carry on their reputation? The answer: A big, fat, dripping with cheese and fresh toppings, YES! Spacious, clean, free peanuts for the taking, freshly made in front of you, and served piping hot, we were reminded last night why we adore Five Guys. That burger, a cross between Culver's and Wendy's (by my quick estimation), was divine. Those cajun fries were as tasty and addicting as I remembered. The service, while not above and beyond cheery, was communicative and all that was necessary. Yes, they are pricey, but you do get a very filling burger with as many free toppings as you want. We also were given a bag full of those cajun fries, although we were spared extra regular fries we had ordered, oddly enough. All that considered, we are very happy to have Five Guys back in our lives once again.

Slow slow slow. Loud loud loud. Won't be back. Dirty place too. Help is arguing. Whoever owns…read morethis place you give the brand a bad brand.

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Five Guys - A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

Five Guys - A Five Guys hot dog sits on the counter in a Five Guys restaurant.

A Five Guys hot dog sits on the counter in a Five Guys restaurant.

Five Guys - A close-up photo of a person putting the top bun of their cheeseburger in front of a Five Guys catering box of toppings.

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A close-up photo of a person putting the top bun of their cheeseburger in front of a Five Guys catering box of toppings.

Come Get This - foodtrucks - Updated November 2026

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