After three long overseas phone calls and a lot of wasted time,I literally went near my home and…read morefound the Brightspeed truck and explain that I was over a week without cable and Internet ,and no one seemed to know how to solve my problem. In the next two days, the communication level of both Cody and Lane was beyond amazing;continuous phone calls, text and Updates to let me know what they were going to be able to do ,to help me. In less than 48 hours, they were able to order a part., install it ,and spend time on the phone with their technical support, to get more information on how to remedy my problem quickly .Yesterday afternoon ,they both came to my home spent about 45 minutes on the connection,and got everything working perfectly. These two young men are engaging, respectful, and and knowledgeable about Brightspeed's system. It is because of Cody and Lane that I am still a Brightspeed customer.! 200% customer service from these two young men!

I switched my Internet from Xfinity to Brightspeed because it would cost me less for same amount of…read moregb's. I had Brightspeed for a very short time (1 week) and nothing but problems connecting. Always resetting, rebooting and it never worked for me. I contacted the internet service which took forever to get anyone to help me. They could not fix the problem. They have to send me a repair man and they can't send anyone to help with my internet until 4 days later. That doesn't work for me when I work from home. I never had any issues with Xfinity I just changed because it would be $40.00 less per month to go with Brightspeed. Boy, did I REGRET that! Since Brightspeed could not help me I immediately contacted Xfinity and they set me back up in 25 minutes! You get what you pay for! Cheaper is not better! Never again will I change to a cheaper internet. It was such a pain in the butt to get help and they are not in any hurry to help you at all. Xfinity has been Very reliable for me!

I came in to ask them a question about home Internet since the website informed that I couldn't get…read moretheir service at my address. Last week, I spoke with Waysam and he tried to sell me on a $55 per month deal. At the time, I told him that Xfinity had the same price, but for 1000 Mbps and decided against it. After I'd been thinking and doing some decision making, I decided to make another visit into Verizon to sign up for internet. I read numerous reviews online about Verizon internet service being the best paired with their exceptional customer service. Today, I went into the store and merely greeted by two men. They were busy studying something on the computer. I was told that internet service would be $70 a month without a phone plan and autopay. I told them I use Mint Mobile since it gives me the options to pay yearly not monthly, their service is solid, and more affordable than Verizon. Before I left, I asked the guys if they'd recommend Xfinity. One of them said they are decent. Our interaction sealed my decision to check out Xfinity for internet service. I'd admit I'm a bit afraid since AT&T and Spectrum both sucked before for me. This Authorized store has okay customer service. One person will tell you one thing and another it's something else.

Terrible service. Called to get information on my account the line was disconnected. I called back…read moreand tried to explain I had just called and was disconnected. He told me I didn't call. I ask for his name. He told me that he wasn't going to speak to me and hung up.

I wanted very fast WiFi in my two story house and I hired them. Now my WiFi is very fast and I…read morecouldn't be happier

Anchor Technology was absolutely wonderful to work with. They were professional, on time and did…read moreexcellent work. They mounted 4 TVs in our home, and adjusted another one. The price was very affordable for all the work they did. Once they completed the work, you could not tell anyone had been working in my home. They left things just as they were, put furniture back in place etc. I highly recommend Paul Scott and his team for any technology needs you may have. He is very knowledgeable.

Love this guys, very Professional and Helpful when my business needs some help ! I appreciate Ryan…read moreP so much and also the team at Oplink.net for all they have done for me. I'm Happy and my Clients are Happy 24/7 ! FastLaneServers.Com

This is a Shady OutFit…read more After wasting most of my day getting various pieces of information from them as I was considering a co-location server location with them. I ordered a VPS to test service, support, etc. I purchase, and get refunded, hmm I thought it was because of a newly activated debit card that I had not used yet and ran through my PayPal Ok, no worries, I order again and Pay with my PayPal balance payment completes. Pending server activation , canceled and refunded. Now, I'm getting annoyed! I fire off a support ticked , Show the complete payments and refunds from my Paypal. Get a response from: Ryan Pekarik Operator Staff Eric, We have rejected the order(s) due to high risk of fraud and possible chargebacks. Regards, Ryan Oplink.net 281-445-9800 I Screen shot the account with all corresponding information and the fact that it shows that the account has been active since 2012. I also mention that perhaps they might want to find another software to flag for fraud since the crap they are using in grossly ineffective, obviously costing them business and frankly offending potential customers, as well as, needlessly wasting the potential customers time / labor / money! There is definitely something off with this company as they don't even have the respect to respond further apologize and make good on their mistake when I proved to them that the error was on their end and the yolk is on their faces! We are far from done with this inexcusable act of disrespect and waste of time and resources!!

I've had Ezee fiber for a few years now and honestly it's been the best service I've had in…read moredecades. The price was great and actually doubled my speed while cutting my bill in half. Customer service was great when I installed a few years ago and even now when I called in with questions regarding my bill. The service agent seemed incredibly knowledgeable and knew exactly what I was asking. I wish I had gotten his name but I am grateful to have had him. If you're hesitant about making the switch over, I'd highly recommend it!

EDIT FOR REPLY: I HAVE emailed support. I also have TWO open cases with support under the same…read morename. You're trying to save face for the review, and nope. You can look into it if you wanted. You have ALL the information. You're purposefully ignoring it. This is the WORST cable company you could ever hire. Expecting good service from a company with 20k fake reviews should be the first sign. Look at their google reviews, then look at the companies bigger than then them. Then do a double take and realize this company is a scam. They sent Hellen Keller to my neighborhood, broke 10 water lines, including a main in a 6 hour work day; and broke my shower heads, faucets, and hot water heater with how much dirt and rock they sent into my line. Now I've been waiting for someone to call me back for over 48 hours now, and they closed my previous ticket because they allegedly called me back when they were off the clock and closed and they said someone told them it was fixed. Terrible company; terrible people.