At first, it seemed okay, but the longer I had it, the more problems I had. The signal wasn't good…read moreenough for a new tv and I had to keep reconnecting the tv, more than 5 times in just a few hours. Since then, I cancelled service. Apparently they expected a 65 year old woman to crawl up on the roof and somehow unscrew the little dish and bring it back to them. Now they took over $700 out of my account after I removed the auto pay and the card. Biggest mistake ever to use this company.

I'd steer customers looking for an ISP elsewhere. This company made some unrequested changes to our…read morenetwork, took our HVAC system off-line, and have done virtually nothing to resolve the situation other than force us to hire and IT specialist at $170/Hour and install new equipment. Amateurs.

Terrible experience working with David Dean and Sundial. The…read morecompany owes a $7000 judgement to the villas HOA, the most allowed in small claims court. Scammed the HOA out of thousands.

Listen I'm used to service being slow and lazy in Summit County, but after ten years of living here…read moreI can honestly say that Sundial takes the cake for the worst service in the county and that take a lot! Its been a month, yes a full month, since i have been trying to get them to fix my service. Since I'm in a condo, they get paid no matter what by the association so they just don't care. It's beyond ridiculous. We are on 9 calls now where they said they would call back and just had to check a few things. All 9 of them ............. yup you guessed it - no call back. AVOID THIS COMPANY LIKE COVID 19. THEY ARE THE BOTTOM OF THE BARREL.

Excellent service. The technician was very thorough with all aspects. Not only alarm system but…read moreleak detection, smoke and carbon monoxide monitoring etc.

Very dishonest. Bought supplies from us to install with, then returned them in the internet…read moremarketplace. Funny thing is they returned the old unit they'd been using for years instead of the new item that we sent them. Different serial number and model than what we sent. Their old unit was dirty, had dings on it, miscolored plastic and specks of drywall and such on it. When we contacted them to work out the return as an honest mistake, the person who could help with the order was mysteriously on vacation with no cell or internet coverage. In 2020? Really?! Where is he on vacation? The moon?! Very shady and certainly not trustworthy!

They were prompt, and had very fair pricing…read more For a letter grade, I'd give them a solid A+.

Re-keyed multiple locks. Extremely professional, quick to respond and more than fair pricing.read more